AM APPAREL Reviews 151

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered pants from AM Apparel and when I tried them on they were way too small. So I wrote to the CS and requested either a refund or a replacement. They asked me to ship the pants back and the... See more

Rated 3 out of 5 stars

Delivery was slow. 3 1/2 weeks. Did not return any of my emails. Finally was able to chat online with an agent. Never got a tracking number. Might look elsewhere for a similar jacket in future. Nice j... See more

Rated 4 out of 5 stars

This whole process was made so much better because of the fantastic communication from Dash. I ordered shoes for my sons senior prom and she was always available to update me on any delays and kept me... See more

Rated 1 out of 5 stars

I had bought some clothing and it didn’t look like the pictures from the website. I had contacted “AM APPAREL” for a refund, yet to had someone reply. It’s been 4 days since the delivery and the refu... See more

Company replied

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Plus Size Clothing Store
  4. Women's Clothing Store

Written by the company

An online fashion retailer committed to keeping your style alive with an affordable high-quality clothing selection for both men and women. From a collection of stylish jackets, ladies sets, jeans, handbags, and more, you will surely find something to fall in love with.


Contact info

1.9

Poor

TrustScore 2 out of 5

151 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They stole my money

I have ordered pants from AM Apparel and when I tried them on they were way too small. So I wrote to the CS and requested either a refund or a replacement. They asked me to ship the pants back and they would send me a replacement with a bigger size. Over a month and several emails later, they stopped responding so I gave up and I guess they just stole my money.

10 March 2025
Rated 3 out of 5 stars

Delivery was slow

Delivery was slow. 3 1/2 weeks. Did not return any of my emails. Finally was able to chat online with an agent. Never got a tracking number. Might look elsewhere for a similar jacket in future. Nice jacket tho. I'm glad it arrived, because I saw your company had a poor rating and a lot of bad reviews.

13 November 2024
Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM. I've had a similar experience as other posters. Ordered a jacket on Aug. 17. It's September 27 and I still don't have it. I asked for a refund and what do you know-customer Service told me it had just "shipped." Funny how that happened on the day I reached out to their chat bot. Now they say I should receive it in 8-10 business days, but I don't believe them because they can't provide a tracking number. The absolute worst. Look, if your shipping takes a long time, that's find. Just let me know in advance. But now I'm pretty sure I've been scammed out of $117.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

I haven't received my order

I haven't received my order. I couldn't reach to store but I didin't get any response from them. I disputed this payment and waiting for refoum. So I seriously complain about them.

14 May 2024
Rated 1 out of 5 stars

Took too long

It took almost a month to get this one item. Customer service needs improvement. I tried to reach out to them multiple times and they never responded. Dishonest business practices. The tracking page said Item would ship in 2-4 business days. I will not be ordering from here again.

16 January 2024
Rated 1 out of 5 stars

I never got my package

I never got my package. This shipping number never worked and I ordered back in November, have tried reaching out to your support team and have never gotten a response back. You guys suck

4 January 2024

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