AKIRA Reviews 6,013

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,646 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality and design, often describing items as unique and stylish. Many people are also very satisfied with the delivery service, noting its speed and efficiency. The overall shopping experience is frequently highlighted as easy and pleasant, with many customers expressing excitement about their purchases. However, some customers were dissatisfied with issues related to their orders, specifically concerning sizing inconsistencies and delayed deliveries. A few reviewers also mentioned concerns about pricing and unexpected charges for shipping insurance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality, often praising the unique and high-quality clothing and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping, with packages often... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the ease of ordering, quick... See more

Price

Clients share ambiguous opinions on price. Many reviewers find prices reasonable, noting good quality for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more

Rated 4 out of 5 stars

Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more

Rated 4 out of 5 stars

Still haven’t gotten my order delivered. Still haven’t gotten a resolution on why it was damaged and unable to be delivered to me. It was my first time ordering from them too. They let me know there w... See more

Company replied

Rated 4 out of 5 stars

Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more


Company details

  1. Women's Clothing Store

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sales lady Jazmin at the Kings Plaza…

Sales lady Jazmin at the Kings Plaza location is always exceptional. I can tell her what I'm looking for and the type of event and she never fails to find me the perfect fit. Thank you Jazmin for always showing up with a smile and willing to help.

17 May 2026
Rated 5 out of 5 stars

Only giving a 1 star because I don’t…

Only giving a 1 star because I don’t think it should take 2 weeks to receive an order.
Other than that the clothes are unique and I like.
Updated my package and received! Thank you AKIRA I really like your clothes

25 May 2026
AKIRA logo

Reply from AKIRA

Hi Tamieka,

Please review the updated tracking, your order is expected to be delivered tomorrow 4 days after placing the order with standard shipping! We hope you are pleased with the update!

Reach out anytime for clarification - we are here for you!

AKIRA

Rated 1 out of 5 stars

I sent a chat explaining I accidentally…

I sent a chat explaining I accidentally selected the wrong size. I received a message stating my issue was being directed to the proper area to correct the error, and I would receive the right size. I received an email stating my order has been shipped, and it’s not the correct size.

26 May 2026
AKIRA logo

Reply from AKIRA

Hi Niki,

Thank you for sharing this feedback with us, we are looking into this - we appreciate you sharing this with us.

Thanks,
AKIRA

Rated 2 out of 5 stars

What’s up with sizing!?

Although I liked the items purchased the sizing in this store is EXTREMELY inconsistent. I bought a dress in size XL. It was extremely tight so I exchanged for a skirt in size 1X only for the skirt made out of the same fabric and body com style is way too big along with the matching top. To add to the disappointment, the items are final sale. I don’t think I’ll shop here again. I like the clothing, but the return policy and inconsistency of sizing doesn’t work for me.

17 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look