shop4runners Reviews 1,327

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Gute Preise, schneller Lieferung und auch bei Retouren guter Service. E-Mail-Austausch lief ebenfalls reibungslos. Mein Go-To in Sachen Laufschuhe Great prices, fast delivery and great service rega... See more

Company replied

Rated 5 out of 5 stars

shop4runners is my favorite companion for my running experience. High quality running shoes and all. Very reasonable prices. The hotline support is gigantic. Very friendly, very smart and always su... See more

Company replied

Rated 5 out of 5 stars

only in this store i found specific shoes for my need - running/walking shoes for camino Santiago with extra wide size, pronation support - Brooks Adrenaline Gts 25,comfortable with good grip. I am v... See more

Company replied

Rated 1 out of 5 stars

I purchased a pair of shoes three weeks ago, but they still haven’t arrived. I’ve contacted customer service twice, but no one has provided a clear answer about when I can expect my package. I nee... See more

Company replied

Company details

  1. Running Store

Information provided by various external sources

Bei uns bekommen Sie Laufschuhe und Laufbekleidung der Marken Asics, Adidas, Mizuno, Brooks, New Balance, Gore und noch vielen mehr zu Top-Preisen. Wir bieten versandkostenfreie Lieferung und 111 Tage Rückgaberecht.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Disappointed about the logistic partner

The order was shipped very fast and everything was good. But unfortunately I didn‘t receive the shoes. I can‘t believe that the logistic partner tried twice times to reach my. I was on both days at home. In the past they sent the package to a pickup store but now they sent it direct back to you. It is very pity, so that I order the new shoes by another shop because this logistic partner delivery the shoes to me, a neighbor or a pick up store. Maybe you should think about your logistic partner or don‘t request an additional fee for the other one.

2 June 2021
Unprompted review
Rated 4 out of 5 stars

All good but delivery took longer than I…

Delivery took a lot longer than I expected— I placed the order on a Saturday and it arrived the following Friday. Also, it was not clear how to track the package’s journey. But arrive it did, properly packaged and the merchandise in perfect condition.

17 May 2021
Unprompted review
Rated 4 out of 5 stars

Best goods

Best goods, very easy handling, attractive prices, but goods are not available inspite it is written in the websiote, so you have to wait

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Fast and Cheap

The order went through really fast, even though I live in Switzerland and they ship from Germany. Everything arrived and nothing was broken. Much cheaper than other sites i compared. Would buy here again!

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Everything went well

Everything went well:
* I got a fast reply, that my order was valid.
* The socks were sent fast.
* I got what I ordered and what I ordered turned out to be exactly what I expected.

26 March 2021
Unprompted review
Rated 4 out of 5 stars

Seemed strange but all fine!

Ordered Salomon boots (as they were significantly cheaper than elsewhere) and I immediately received an strange response advising they were changing their warehouse "to improve their service to me" and that there might be a delay. Alarm bells went off and only then did I check reviews for this supplier. I was VERY worried by what I read and began to think that perhaps I had been scammed and would lose my money. I emailed seeking details of dispatch and a tracking number. A few days later I received an email from shop4runners. It showed a screenshot sent to shop4runners by the delivery company. It again seemed very strange but a while later I received my product in perfect order. The entire operation seemed strange but it worked well for me.

22 February 2021
Unprompted review

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