Shop Yooje Reviews 

shoes are great, need to be careful with order size. But they are comfortable and look great. arrived in time and return was affected easily and quickly. All good.

Well they have just arrived right size this time. Have had a load of hassle so won’t order from them again.

Ordered 2 pairs of soft shoes recently. Service was very good, received my order within a week. The shoes are super comfortable and soft. I suffer from painful feet, plantar fasciitis, and these shoes having been amazing. Apart from being soft, they are padded inside which makes walking a pleasant experience. You could walk all day in these. I ordered the black and cream, with a discount. I’m going to order the navy too. I definitely recommend the shoes, especially if you have painful feet

Excellent service. Shoes arrived quickly and it was easy to track my order.
Shoes are great; comfortable and stylish and great value

Same as the other reviewers wrong size sent no refund and exorbitant return shipping cost, total scam company

The sizing was completely off. They said I could pay approx 10 US dollars for correct size. The material was not as represented and I said no I would send the item back. They offered me 3 different amounts to keep them which amounted to a refund of approximately 11 US dollars (that was the most) and a credit for 20$ for their store. I said I would pay the 10$ to return the shoes. Now it was they have to go to Hong Kong for 40$. I contacted my credit card company to deal. Please avoid this company at all costs. Complete ripoff in every sense of the word

They sent the wrong size. Offered a £20 voucher which was less than the price of the shoes. The cost of returning was as expensive as the shoes. Putting down to a really bad experience. Wish I'd read the reviews before ordering as it seems this is a common occurrence. Will never use this company again,

They sent me 3prs shoes size 5uk however when they arrived they were size 36 which were of course too small as they should of been 38. Contacted them to return but they said it was too much hassle to return them just to keep them and they would issue me a voucher to replace them. I thought how nice until I realised I still had to pay £40 then postage which amounted to exactly what I paid originally. Proper crooks as previous lady said. Wish I'd read the reviews first will next time. Stay away from them.

Please do not buy from this company!!
If there was a zero rating I would have chosen that.
These are a bunch of money grabbing crooks.
They sent two pairs of shoes the wrong size, they’re insisting that a size 38EU is a 7UK the emails I’m receiving regarding a return/refund are appalling.
I am a pensioner with very little money to spare.if anyone can help me get a refund please let me know
Thank you

Very efficient Customer Service
and I am enjoying wearing my knitted shoes which are extremely comfortable.

Ordered a couple of items which weren't suitable. Emailed the company and came to an agreement for reordering. Quick replies to my emails and were understanding.

The bra I ordered wws not supportive (as advertised) so I returned. Customer service was good.

Please don’t buy from this Chinese company. The 5* reviews have been paid for. This is why there is a tick box to let them know you’ve left it.
Even when you do return goods to them they are reluctant to hand over your refund. Received my return and two weeks later I’ve had to nudge them again.

I purchased two bras which was to small, Contacted customer service and they responded very quickly. they offed a cash refund which we accepted,I will be ordering from you in the near future.
The quality of the goods was excellent.

A.K

The bras I ordered were lovely quality unfortunately the fit was terrible these bras are not suitable for the larger breasted lady they have absolutely no support.The size guide they give you is not suitable for the size you need.Trying to return these bras was a nightmare I was told once I had given feedback as to why I wanted to return them I would get a return address label .This is untrue they sent me the address which is in China had I known this I would never have ordered them. I am about £30 out of pocket this has not been a good experience

Excellent communication. The bras were too small even though we followed the size guide. Howevr replacement has been supplied on acceptable terms. We all know that mistakes do happen but it is the way they are dealt with that matters. Hopefully the replacements will fit.

I ordered a couple of items and they were great so I ordered more. Unfortunately two of these came in the wrong colour. But the customer care staff were great and are sending me two free replacements. Hopefully all will be right when they arrive!

The whole purpose of this company is to present goods in an extremely favorable (but false) light and get the payment through the books, they then provide shoddy rubbish and the terms and conditions are really geared to prevent the refund that they promise during the purchase process, they offered me £5 off a £50 order of bras that are shoddy and completely useless, they only provided a return address after 3 email requests in which the settlement offer gradually proceeded to £10 and a £30 voucher against further goods, the email address supplied had a false postcode (200000), China post would not ship back to it, the postal rate for any other carriers is exorbitant. any refund given, if the goods are returned, is also minus the shipping fee even if the good are over the free shipping level of £50 the shipping fee is still removed, this means the best i could regain was about £20 refund even if the returned goods passed all the criteria for a return.
I finally agreed to a £10 refund + Voucher simply to get something back from a dead loss, the £30 voucher is only valid against a £40 spend plus another £12 carriage so you would end up down a further £22 for more shoddy rubbish.
The company offered the refund plus the £30 voucher for a favorable 5 star review, i have the refund but sacrifice the £30 voucher to try to help other shoppers avoid these swindlers, i presume the 5 star reviews on this site accepted the offer and lied for them, this review presents the truth of the situation.

Great fitting bras great company to deal with no problems would recommend.