Wolfswinkel Groentechniek Reviews 

934
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Outstanding service from Wolfswinkel! Super easy to order, free shipping, and arrived in Australia in just over a week. Amazing considering local suppliers quoted a four-month wait! Exactly the right... See more

Rated 5 out of 5 stars

Purchased a replacement grass collector for my Husqvarna lawn mower. Genuine part at a very competitive price. Website was easy to use, and was available in many languages. Postage cost were reasonabl... See more

Rated 1 out of 5 stars

Commande client passée le 3 mai; facture jamais reçue alors que j'ai ma déclaration de TVA intracom à faire. J'ai contacté le service client via le formulaire de contact et via l'adresse mail : tou... See more

Rated 1 out of 5 stars

We placed an order with Wolfswinkel as a business. It took three weeks for the item—which was supposedly in stock—to be delivered. Upon unpacking the new product, we discover... See more

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3.7

Average

TrustScore 3.5 out of 5

934 reviews

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No recent history of asking for reviews

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3.7

All reviews

(934)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

An absolute fantastic company to order from, and deal with, communication was absolutely fantastic, kept me well informed on when my order was due, and how it was being processed, absolutely no question a first class company and customer service, I would recommend using this company to anyone

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Over FIVE months and nothing.

I purchased items on 13-9-2021. Expected shipping date was 10-11-2021. I have emailed MULTIPLE TIMES and got no response. I messaged through Instagram as a last resort and was told that "someone was looking into it". I only received a tracking number after calling them out for their lack of ANY form of customer service. It's now January and the tracking states that the items arrived in my country over 2 months ago. What's happened since then?? No response after emailing and messaging yet again. Beware of this company! They take your money and you won't receive anything (even any communication). This is theft and I am looking into how to take this further.

Update 19/02/2022:
Still nothing. You stated that it was stuck in customs, yet provided no proof of this. You only responded to my MULTIPLE emails after I wrote this negative review. Shame on you. Please email me with proof of it being in customs. I will never do business with your company ever again and I urge others to beware.

9 January 2022
Unprompted review
Wolfswinkel Groentechniek logo

Reply from Wolfswinkel Groentechniek

Hi Ninan,

We have already shipped your order on 10-11-2021. Unfortunately, I see that it is still fixed. It has been stuck at customs since 29-11-2021. I have just inquired again with our contact person. But are we really dependent on the customs in Australia.

Rated 4 out of 5 stars

Good purchase

Fast delivery, free to Belgium. Easy communication. Clear returns procedure in case you need it. 4 stars only because product was a different version than shown on the website, but works for me.

21 May 2013
Unprompted review

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