Windwave Reviews 

309
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Such a great experience. Spoke to a member of the team about availability of a part on the Friday, and placed an order to collect same day. Sadly could get there before close so they posted it to me a... See more

Company replied

Rated 5 out of 5 stars

Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... See more

Rated 5 out of 5 stars

Would give them 6 stars if I could! I purchased a Merida Reacto which came fitted with a Vision Metron cockpit. Unfortunately, the GPS mount / underside thread bolts failed, so I contacte... See more

Rated 5 out of 5 stars

To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bicycle Wholesale
  4. Bike Accessories Store

Written by the company

e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.


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4.8

Excellent

TrustScore 5 out of 5

309 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(309)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast

Very fast, good choice

8 January 2024
Windwave logo

Reply from Windwave

Thanks for choosing to buy from us!

Rated 5 out of 5 stars

Excellent service

Speedy delivery of Campag compatible BBB brake blocks and excellent price as well. All now fitted and working well! Thank you.

18 December 2023
Windwave logo

Reply from Windwave

Happy to be of service, thanks for your business!

Rated 5 out of 5 stars

Spare parts

Very good communication and service parts arrived on time

17 December 2023
Windwave logo

Reply from Windwave

Happy to help, thanks for your business!

Rated 5 out of 5 stars

Amazing

Amazing. So quick

16 December 2023
Windwave logo

Reply from Windwave

Pleased you're happy! Thanks for your order.

Rated 5 out of 5 stars

Good prices and quality

Good prices, good quality turned up on time.

2 December 2023
Windwave logo

Reply from Windwave

We appreciate you taking the time to leave us a review! Thank you

Rated 5 out of 5 stars

Fantastic service from windwave

Fantastic service from windwave! The order was dispatched so quickly and with so much information in the form of emails and tracking, I felt like I’d actually gone to the shop!
If I’m ever passing, I think I will!
Thank you 🙏🏻

7 December 2023
Windwave logo

Reply from Windwave

Pleased to hear your order arrived on time. Thanks for leaving us a review!

Rated 5 out of 5 stars

Good 1st impression

Great prices & quick delivery at a busy time of the year! First time I have used this site & will use again.

26 November 2023
Windwave logo

Reply from Windwave

Pleased we could help, thanks for your business, hope to deal with you again.

Rated 5 out of 5 stars

Great company

Great company
The site was great, easy to order from & the items were very fast to arrive. I will use them again

21 November 2023
Windwave logo

Reply from Windwave

Thanks for the review and choosing to use us, we appreciate it.

Rated 5 out of 5 stars

Easy to use site

Easy to use site, good prices and nice kit

16 November 2023
Windwave logo

Reply from Windwave

Hope to deal with you again, thanks for your custom

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