Pleased with the quality of the jersey and bib shorts I received. Prompt delivery, despite merchandise going from Europe to U.S. Excellent customer service response to a couple of questions I had. I... See more
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Ordered the cycling cap to be delivered to the UK. Processing and delivery updates can straight to my phone. Advertised as one size only, it fitted my head perfectly. Other brands I am in-between size... See more
Size guide was not very clear whereas all communication for return the goods was excellent. It would be 5 stars given if size instruction would be much more precise.
My experience with Team DSM Official Store has been fantastic. The service was professional and everything went smooth from placing the order until I received the shipment. I am really enjoying my new... See more
Company details
Written by the company
Welcome to the Team DSM official store. We are proud to provide our fans with our official kit and merchandise. Team DSM, Royal DSM, Keep Challenging and Bioracer join forces to produce technical cycling clothing that meets the most demanding conditions. Conditions with which the professional cyclists of Team DSM are confronted. Of course, only the best cycling clothing can meet their requirements. And that's exactly where Bioracer comes in the picture. Team DSM's own specially made cycling clothing provides better aerodynamics and delivers a competitive advantage. But you too - whether professional, amateur or hobbyist, young or old, man or woman - can be just as well-equipped as the riders of Team DSM. Take a look and discover the Team DSM merchandising.
Contact info
Islevdalvej 100H, 2610, Rødovre, Denmark
- +4589878909
- team-dsm@cykom.cc
- shop.team-dsm.com
4.7
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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the order was not delivered yet
the order was not delivered yet, I had received UPS message it is still pending to pick up, I tried to contact qith you and UPS without success
19 April 2023
Reply from Team DSM Official Store
Hi Gemma,
Thanks for your order and review.
We appreciate all feedback from our customers, and I am looking into this case right now.
I can see that your order has already been delivered to the pick-up point you have chosen in our checkout. All you have to do is to pick up your order at the pick-up location.
I cannot find an email from you in our system, but I will send you an email right away!
Wish you a great day :)
Best regards
Casper
Team DSM Store
Great all around experience
Pleased with the quality of the jersey and bib shorts I received. Prompt delivery, despite merchandise going from Europe to U.S.
Excellent customer service response to a couple of questions I had.
Including an inquiry about sizing that turned out to be a great fit.
29 March 2023
Nice process and quick delivery within…
Nice process and quick delivery within The Netherlands. Even a nice small surprise in the bag. Thank you.
28 March 2023
Great Job!
Well, fast service, and, next to order itself, assistance for a return and refund was super (Mads did great!)
22 March 2023
Quick Response
27 February 2023
Very good experience
Everything arrived in time, with good updates on delivery status. Moreover, the quality of the products is really good!
19 January 2023
I had a small issue
I had a small issue, but they were more than honorable and resolved the problem to my satisfaction.
2 September 2022
I am very satisfied and I hope there will be more items to come
12 September 2022
Quick delivery!
15 August 2022
Overall good experience
Overall good experience, delivery was good and came in promised time, status updates were following quite okay the latest status. Deliver partner in home land contacted by agreed method and managed to find a slot for delivery with change to the schedule.
22 July 2022
DSM cycling tour top.
Item sizing exactly as described. Fast, efficient delivery. Thank you.
18 July 2022
Ordered the cycling cap to be delivered…
Ordered the cycling cap to be delivered to the UK. Processing and delivery updates can straight to my phone. Advertised as one size only, it fitted my head perfectly. Other brands I am in-between sizes. It is light and fits perfectly under a helmet.
15 July 2022
Good quality jersey and great price.
5 July 2022
Excellent bike clothing which fits very…
Excellent bike clothing which fits very well against the best price. The customer service is excellent, always prepared to make that extra step, solution driven and very cooperative. This leads to excellent custumoer satisfaction.
30 June 2022
Really fast service I was satisfied…
Really fast service I was satisfied with the product purchased
10 June 2022
Arrived from Europe when expected
Arrived from Europe when expected, sizes accurate, perfect. Thank you
8 June 2022
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