Steelcase Asia Pacific Reviews 

Quality product and delivery

The delivery service was poor, while I was told in the morning it would arrive between 10-11 the driver called me at 11:00 saying that was not the case he had nothing to do with the Company and he was coming between 11 -13:00.
The delivery people than put the box in a way that it would not pass through the garage door so that they would not need to go upstairs

All in all poor effort

Your chair has not arrived despite my multiple efforts to get your support people to organise delivery. Your service is appalling, absent-minded, inattentive, doesn't care about customers. Moreover, the AI in your customer response system censored me from saying what I really want to say. I am clearly unhappy that it has taken nearly 3 weeks get a product delivered that I have paid a premium price for.

Product was great. Your request for rating came well in advance of the goods. This was a little irritating.

Shipping was quick and efficient.
Seat performs well.

delivery was prompt, order went well. Product is great, no complaints. Couldn't be happier!!

Delivery was great, the delivery person went extra mile and put the large box of pre-assembled chair upstairs!

Chair is amazing too and was packed quite securely.

Great store experience in the showroom. Staff is so friendly and care my needs. The chair built quality is great. Delivery and packing are excellent too.

Very comfortable chair and excellent service. I went in-store to try different models and the women who worked there was helpful.

It was easy to build, unlike other office chairs I've ordered

I didn't have any issues with delayed delivery like some other people seem to have experienced

Chair is great and was delivered promptly

No issues whatsoever. Chair was promptly delivered as described

The chair is really good. all movements are fine and good lumbar support.

Delivery was awful, took 3 weeks to deliver as opposed to the estimated 1 week. Headrest is far too low for anyone tall, should be adjustable. Not sure how ergonomic the chair actually is

The chair is comfortable and supportive, easy enough to assemble as well. I’d recommend it for a home office or as an alternative to a gaming chair. However the freight company used in West Aus sucks, to say the least. So be prepared to be home regularly to wait for your chair to arrive or have it sent somewhere you’re certain it won’t get stolen from. I had my chair delivered to a “safe space” which ended up being the middle of my drive way in full view of the whole street.

Staff went above and beyond in terms of service and reaching out to me and ensuring that the delivery date is aligned.

Delivery came as expected though I was slightly disappointed with the chair height which fits more for smaller people.

This was the easiest office chair I've ever put together. Instructions for constructing and adjusting are easy to follow. It was a gratefully accepted Christmas present, so I assume it's nice to work in. There have been no complaints.

Great service and quick delivery considering xmas times. Chair is amazing and have zero regrets even considering the price tag. Best chair I've had

I was a bit sceptical tbh as it was a very expensive chair. The easiest chair to set up took me 1 minute as it's already sort of pre assembled. Best chair I have ever sat on for my back and I have scoliosis.

The customer service team works from abroad, making it difficult to interact with this team in real time.