Shop Simon Reviews 1,703

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices and the high quality of the products received. Many people are also very satisfied with the delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. The ordering process is generally described as easy and seamless. However, some people were dissatisfied with certain aspects of their product and order experiences. There were occasional reports of receiving defective or incorrect items, or products that did not match their descriptions. Some customers also mentioned issues with delivery, such as missing tracking numbers or problems with address changes, and a few expressed concerns about additional charges like taxes or mandatory insurance coverage.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the excellent quality, accurate... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals, competitive... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering, fast shipping,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive always had good experiences with shop.simon. this time the sneakers i ordered, fulfilled by adidas, were totally lopsided. They wouldnt have even fit the same, they were visually super differen... See more

Company replied

Rated 4 out of 5 stars

The material is very good, I liked it a lot. The only thing I don't like is that I'm buying from Ecuador and it's being shipped to a warehouse in Miami, and they're charging me taxes. They didn't do t... See more

Company replied

Rated 4 out of 5 stars

The site provides very good service, however I have missed items from my shipment. The security tape on the box is usually disturbed. I enjoyed the site overall 😊

Company replied

Rated 5 out of 5 stars

I absolutely love shop Simon! I’ve found well priced active wear along with really beautiful dresses for outings at exceptional prices. I’ve never been disappointed! I tell everyone to shop here. 10... See more

Company replied


4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We appreciate your positive feedback. Thank you!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

great shoes

Product was del in great shape. Packaging was outstanding and I love my shoes.

30 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy to hear that your product arrived in great shape with outstanding packaging! We're also glad you love your new shoes. Thanks for your feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We're happy you are satisfied with your purchase. Thank you for letting us know about your experience; we appreciate it.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We're glad you found great discounts on the brands you love! Thank you for sharing your positive experience with us.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Website easy to navigate and order…

Website easy to navigate and order from. Product exactly as described. Order arrived well packaged and timely.

29 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy to hear that our website was easy to navigate, the order process was simple, and the product matched the description. We appreciate your feedback regarding the packaging and delivery!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Great products and fast delivery

Great products and fast delivery

23 April 2026
Shop Simon logo

Reply from Shop Simon

We're glad you are happy with the products and fast delivery. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We're happy that our prices, delivery time, and convenience met your expectations. Thank you for your positive feedback; we appreciate it.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 1 out of 5 stars

Take so long!

22 April 2026
Shop Simon logo

Reply from Shop Simon

We are sorry to hear your delivery is taking longer than expected. Thank you for letting us know.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

It was quick

It was quick, efficient, and ideal from purchase to delivery.

29 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy your purchase to delivery experience was quick, efficient, and ideal. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Great work guys!

27 April 2026
Shop Simon logo

Reply from Shop Simon

We appreciate your positive feedback. Thank you!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 1 out of 5 stars

Dress came used/altered and a week late

Dress came a week late. Dress was altered, one side higher than other and snags on the Dress. Asked for shipping label to return and was told no. Disputing charges with my credit card. No longer shopping on this site.

28 April 2026
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Reply from Shop Simon

We regret that your dress arrived late with alterations and that you were denied a return label. We appreciate your feedback and will investigate these issues to improve our service.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 3 out of 5 stars

Not too pleased with the outcome

I appreciated the prompt response of the team, however I was dissatisfied with how the company wasn't able to replace the two charms that were missing from my coach bag. Whoever packed the item messed up and now I'm missing two charms thst should of been shipped with the bag. So if I want those charms I have to purchase them from coach which isn't fair. Your company offered me $30 refund and thats it! I want my missing charms to be mailed to me.

20 April 2026
Shop Simon logo

Reply from Shop Simon

We appreciate your feedback and apologize that your bag arrived missing charms. We're sorry the resolution didn't meet your expectations. We'll review your order to see how we can improve our packing process to prevent this issue in the future.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Great prices and quick delivery

Great prices and quick delivery

28 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy you found great prices and quick delivery! We appreciate your feedback, and we thank you!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

I absolutely love shop Simon

I absolutely love shop Simon! I’ve found well priced active wear along with really beautiful dresses for outings at exceptional prices. I’ve never been disappointed! I tell everyone to shop here. 10/10

22 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy to hear that you love our selection of active wear and dresses! It's great to know that you've had exceptional experiences with our prices and quality. Thank you for recommending us!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

great service fast shipping

order was shipped very fast and product was super affordable.

22 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy your order shipped quickly and that you found the product affordable. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have questions.

Rated 4 out of 5 stars

Good discounts

21 April 2026
Shop Simon logo

Reply from Shop Simon

We appreciate your positive feedback. Thank you!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

This is the place to shop

The pair of shoes I wanted -- more than 50% off any other site! I held my breath til they arrived, wondering is this possibly real... it was real. :) And I loved them even more in person, when they arrived. Thank you! Price was unbeatable.

28 April 2026
Shop Simon logo

Reply from Shop Simon

We're so happy to hear that you loved the shoes and that they were everything you hoped for! It's great to know that you were pleased with the unbeatable price. Thank you for sharing your positive experience with us!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We're happy to hear that your order arrived in a timely fashion. We appreciate you taking the time to leave us feedback.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Best prices

Best prices

21 April 2026
Shop Simon logo

Reply from Shop Simon

We appreciate your positive feedback. Thank you!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Accurate description and quick delivery.

Accurate description and quick delivery.

21 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy the description was accurate, and the delivery was quick. We appreciate your positive feedback.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

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