Great product as expected from previous purchases. Dropped a star as their chosen delivery company took forever to deliver items. Much longer than the 2-3 business days advised on the Silentnight chec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found the service excellent. I love the mattress. I have been having a great night’s sleep. My only negative is I never expected a groove to appear in the mattress after the first night. I wrong... See more
Company replied
Bought Airmax 3400 tower fan It had good reviews and was best price compared to other retailers for same product. Swift delivery. Excellent fan. In current heatwave it dropped bedroom temp from 32... See more
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So far, so great! Despite delivery being a little longer than the standard two weeks - which was clearly stated before purchase - I cannot fault the service. The bed was delivered within the time fram... See more
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Company details
About Silentnight
Written by the company
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Contact info
Long Ing Business Park, BB18 6BJ, Barnoldswick, United Kingdom
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4.1
Great
9K reviews
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Great communication great delivery…
Great communication great delivery service great product highly recommend the
Silentnight Comfort Breathe Plus 2100 Mattress it’s perfect not too soft not hard it’s supportive and very comfortable very happy with our purchase
14 May 2026
Reply from Silentnight
We're so pleased to hear you're happy with your mattress and our service! It's wonderful to know it's providing perfect comfort and support. Thank you for your kind recommendation.
Sam at Silentnight Brands
Great night sleep
It is bigger than my duvet and i love that. It is so comforting and i deffonatly feel like i'm getting a deeper night sleep. My weighted blanket came in a plastic case that was burst open, however i don't know if it was sent like that or if it got damaged in transitt but it arrived and the blanket was good to use still.
18 May 2026
Reply from Silentnight
We are so happy to hear you are enjoying the comfort and deeper sleep our weighted blanket provides! We appreciate you letting us know about the damaged plastic case and have noted this.
Sam, Silentnight Brands
Reply from Silentnight
We're glad you enjoyed your experience. We appreciate your kind words Sandra,
Joel, Silentnight Brands
Best sleep I've had in a long time
Best sleep I've had in a long time, I'm actually going to bed and waking up in the morning without tossing and turning all night
17 May 2026
Reply from Silentnight
We're so happy to hear you're sleeping better and waking up refreshed! Thank you for sharing Lisa.
Joel, Silentnight Brands
Excellent experience- very customer…
Excellent experience- very customer focused service which hardly anyone else does now. Free old mattress collection- absolutely great!
16 May 2026
Reply from Silentnight
We're so glad you had an excellent experience with our customer-focused service. We appreciate your kind words about our free mattress collection!
Joel, Silentnight Brands
Excellent quality and quick delivery
Excellent communication from both the company and the courier.
Mattress is very comfortable, good value and reasonably priced
5 June 2026
Unprompted review
Reply from Silentnight
We are so pleased to hear that our communication met your expectations and that you are enjoying your comfortable mattress. Thank you for your kind feedback Kathy.
Joel, Silentnight Brands
Love our Silent Night Mattress Topper
Love our Silent Night Mattress Topper! So comfortable it makes a huge difference. Get a great night’s sleep now!
23 April 2026
Reply from Silentnight
We're so happy our mattress topper is making such a difference for your sleep! Thank you for your wonderful feedback Julie.
Joel, Silentnight Brands
Order arrived on time and very well packaged
Very good service very pleased with my order would definitely use them again
6 May 2026
Reply from Silentnight
We're delighted you were pleased with your order and our service Rose. We appreciate your kind words.
All the best, Sarah at Silentnight Brands
Great products
Great products. Order delivered swiftly and efficiently. Always good value for money! I really like Silentnight products!
24 December 2025
Reply from Silentnight
We are so glad to hear you love our products and appreciate your kind words about our delivery and great value! Thank you for your wonderful feedback.
Kind regards Sarah at Silentnight Brands
Reply from Silentnight
We're so glad you had a great experience with us. Thank you for sharing your positive feedback!
Kind regards Sarah at Silentnight Brands
Loved the ease of ordering
Loved the ease of ordering with great value for money especially as cost of living these days. Plenty of choice.
Great quality from trusted company.
Will highly recommend.
12 August 2025
Reply from Silentnight
We are so happy to hear you found our ordering process easy and our products offered great value! We appreciate your kind words about our quality and selection. Thank you for your recommendation!
Sarah at Silentnight Brands
Reply from Silentnight
We're happy to hear you're pleased with the quality and prompt delivery. Thank you for your feedback Elizabeth,
Kind regards, Sarah at Silentnight Brands
Reply from Silentnight
Thank you for sharing Peter,
Kind regards, Sarah at Silentnight Brands
At last, an excellent, comfortable night's sleep 😴
As I find memory foam quit uncomfortable when I turn over and face the other way, since the dent is the wrong shape! I had been looking for a good quality, memory foam free, mattress for quit a while.
This Silent Night matress is so comfortable whichever way I face to sleep.
Also, it doesn't weigh a ton so I'm able to turn it round and tuck the sheets in with ease!
The electric blanket that came with it was another bonus, thank you Silent Night 😴
11 November 2025
Reply from Silentnight
We are so pleased to hear you found the perfect mattress that mattress has met your expectations Diane. Thank you for your kind words!
All the best, Sarah at Silentnight Brands
I purchased a divan and mattress with…
I purchased a divan and mattress with four draws. All four draws are poorly constructed. Completely useless. The draws cannot be used and board clued are useless. The customer service are terrible in giving assistance. I just requested the draw to be replaced. No help. I am very surprised the CEO for silentnight is operating there service in this manner.
3 June 2026
Unprompted review
Reply from Silentnight
We're concerned to hear this and have asked for more information so we can reach out to you directly.
Kind regards, Sarah at Silentnight Brands
Reply from Silentnight
We're happy to hear you're enjoying our weighted blanket. Thank you for your kind words!
All the best, Sarah at Silentnight Brands
Reply from Silentnight
Thanks Kevin, that's great
Kind regards,
Sarah, Silentnight Brands
Reply from Silentnight
We are so glad you love our blanket! We appreciate your kind words.
Kind regards,
Jayne,
Silentnight Brands
Reply from Silentnight
We're glad you liked our product and quick delivery. Thank you for your feedback Emma.
Kind regards Jayne,
Silentnight Brands
Delivery company a big let down
Great product as expected from previous purchases. Dropped a star as their chosen delivery company took forever to deliver items. Much longer than the 2-3 business days advised on the Silentnight checkout. That was a big let down. Follow up not great and tracking no use whatsoever. Almost rated only 3 stars but waited to write review so I was not so frustrated by that experience.
1 May 2026
Reply from Silentnight
We appreciate your continued loyalty and feedback. We are truly sorry to hear about the delivery delay and the issues you experienced with tracking. We have noted your comments.
Kind regards,
Sarah,
Silentnight Brands
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