While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have placed an order on 10th of October. After successful payment, I saw in my order details the status "order placed". This status has not changed until today. As I needed to cancel the order,... See more

Company replied

Rated 5 out of 5 stars

I've been a long time customer of REWA. I met them through their tutorials at YouTube and geared up my phone workshop with their help. They have been more than helpful to guide me with my purchases...... See more

Rated 5 out of 5 stars

The best in the World, you will find the worlds Technology hier ,the Quality is better than original, My last order to Germany ,was that multi Funktion( 3 in 1 refox fm 30 ) with some Glases... See more

Rated 5 out of 5 stars

Heard alot of great things about this company and their products. Bought 2 of the glass removal machines over a year ago and they both have been running like a champ. Reached out for technical support... See more

Company details

  1. Electronics Repair Shop

Written by the company

REWA - the first-class cell phone repair parts wholesale supplier. Focusing on providing high quality phone replacement parts with fast shipping and top-rated customers services. Including Apple iPhone parts, Samsung parts, Huawei parts, repair tools, battery and replacement components for mobile devices for wholesale


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Returns problem

Overall good, most are good but when it comes to returns they give you a hard time initially

They resolved this issue later on

5 December 2022
Unprompted review
REWA Shop logo

Reply from REWA Shop

Hello Christopher, thanks for the review, and sorry to hear about your unhappy experience.
We have gone through this case and will give you a satisfying response. Please pay attention to your message, good day.

Rated 5 out of 5 stars

Great customer support for technical Qustions

I had some problems with the screen I ordered. Wrote the Support team and they responded quickly and competently. They asked the right questions to diagnose the problem and sent out a new one free of charge with Fedex Express shipping (Took only 4 days from China to Europe). It was no problem that the order was almost 6 months ago. I will buy again there next time.

25 October 2022
Unprompted review
Rated 4 out of 5 stars

SUGON T3602 not working

Order No: 030820285888701421, 021705581040600741- SUGON T3602 not working and over 1 month no answers for e-mails. We sent e-mails to service(at)rewa.tech and to sales and to salesman. Still no answers.

5 October 2022
Unprompted review
REWA Shop logo

Reply from REWA Shop

Hi Jandre,

Thanks for reaching out, and we're sincerely apologize for any inconvenience caused.

We can see that our teammate has been in touch via Email and awaiting your response. Kindly get back to us in Email and we will surely follow up!

Rated 4 out of 5 stars

Patience might be needed for order updates, however, Rewa has finally contacted me to cancel my order

I have placed an order on 10th of October. After successful payment, I saw in my order details the status "order placed". This status has not changed until today.
As I needed to cancel the order, I have sent an email to Rewa on 13th of October. I did not receive any reply and the status has not changed in order details until 18th of October.

Update:
Rewa has now contacted me via WhatsApp & Email and the order was successfully cancelled.

18 October 2022
Unprompted review
REWA Shop logo

Reply from REWA Shop

Hello Ben, thank you for leaving us a message.
I am sorry to see that our service wasn't able to meet your expectations. It's our mistake that we haven't replied to your email in time. However, our account manager Simona has contacted you with solution we provided, please note the message in your email and WhatsApp.

Rated 5 out of 5 stars

Excellent staff and selection

i purchased a the laser machine from the REWA shop and i have never been so satisfied with a supplier for my repair shop, the laser machine is a delight to use not only for back glass separation but also custom engraving, machines are top quality, and everything i receive is always in working order. Staff is extremely friendly and helpful with questions long after my orders have been placed. Keep it up REWA team

-EthanOS repair shop

19 August 2022
Unprompted review
Rated 5 out of 5 stars

Best customer service

I'm happy with their customer service. Specially I would mention about 'Bonnie'. She is amazing. She is 100% dedicated. Happy to do business with them.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

The best customer service!

I ordered a laser machine a year ago. Had a small problem with the on/off switch and they Solved the problem real quick by sending me a new part. Bonnie is the best customer service ever, she keeps track with you on your business, also recommend some other inventory that they have.
Very good job.

22 August 2022
Unprompted review
Rated 5 out of 5 stars

iPhone Xs Max Soft OLED Replacement Screen

I purchased iPhone Xs Max Replacement Soft OLED Screen from Rewa, Amazing quality nice packaging and shipped very quick considering it came from China. Price was very cheap compare to other vendors and very responsive and reputable.

19 August 2022
Unprompted review
Rated 5 out of 5 stars

This company is one of the best…

This company is one of the best companies in mobile repair industry. I always order my equipment from them, they never let you down. Also, after sale customer support is very helpful and they never hesitate to help you. Bonnie is one of the representative at rewa, helped me a lot with my orders even when I needed support for a machine that I purchased 2 years ago from them, she didn't hesitate to help me. Thank you Rewa and thank you Bonnie.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

incredible!

I have bought several times with them and they have excellent products, packaging is always great and they have an excellent and wonderful customer service. I’ll like to recognize Bonnie, she’s always in touch and helpful. I’m José Carlos from Mexico. Definitely staying with them in the long run for my business purchases.

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Long time satisfied customer of REWA

I've been a long time customer of REWA. I met them through their tutorials at YouTube and geared up my phone workshop with their help. They have been more than helpful to guide me with my purchases... Special props to Bonnie who went ahead and contacted me as a sales rep for my future purchases and we've been working together since. They have very competitive prices, good reward point system and if you want to sell parts, they offer bulk discounts! 10/10 would recommend!

23 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look