Dicksonchemist Reviews 

354
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

All staff members here are lovely, very knowledgeable and patient. I feel lucky to have found this so close to where I live. I primarily go for hbot, but have also spoken to the pharmacists and have n... See more

Rated 4 out of 5 stars

At 1st then information wasn't too clear about my consultation. When I received it said Skype. Also there was no update about my consultation being late no one contacted me to explain this I only foun... See more

Rated 5 out of 5 stars

Nadine and her team are fantastic. So easy to book online for most of their services but still able to get the good old fashioned personal touch when you are onsite. We have used their hyperbaric cham... See more

Rated 5 out of 5 stars

Im Really Pleased With The Service I Received When Joining The Weight Loss Clinic. It Was Super Easy To Join Using The Online Form. I Feel All Important Questions Were On The Form Relating To What I W... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

354 reviews

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4.4

All reviews

(354)

30 reviews in the last 12 months

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Rated 3 out of 5 stars

I had to wait for quite a long time to…

I had to wait for quite a long time to be contacted for the telephone apt., but there was a mistake from staff with my name documentation, so the pharmacist did not contact me, until I called them twice to remind them that this affected my work and patient care.

10 June 2025
Rated 5 out of 5 stars

My mobile wouldn't let private calls…

My mobile wouldn't let private calls through and there was some time before I could get through to explain this. However, my prescriber kept calling and then finally managed to do it. thank you for persevering with me.

6 June 2025
Rated 5 out of 5 stars

Excellent customer care.

On initially interrogating your website, the items required were shown as out of stock. I telephoned the office whereupon your employee investigated, advised me that she could resolve the problem and that if I returned to the website in about an hour, the products would be available. All was as she said and I was able to make my purchase. Thank you for your help.

5 June 2025
Rated 5 out of 5 stars

Quick and efficient online order

Quick and efficient online order. Dicksons pharmacy is the only one myself and family will use. The deliver your prescription and go above and beyond every time! Staff in store and delivery drivers have amazing customer service. Very knowledgeable staff in the pharmacy.

4 June 2025
Rated 5 out of 5 stars

Hyperbaric oxygen therapy for CABG

Hyperbaric oxygen therapy to assist from CABG x3 surgery to help my wound healing and boost my energy levels. Experience was great and further sessions booked in. Slept great the night of the treatment for the first time in months.

27 May 2025
Rated 5 out of 5 stars

Good so far

Still early days but the initial contact and first prescription went smoothly and have no complaints so far. Had an extra couple of questions which were answered satisfactorily, one by phone and one by email. Pleased with the process up til now.

19 May 2025
Rated 5 out of 5 stars

Jen is my Guardian angel!! …

I can honestly never praise Jen & the staff enough, as someone with severe anxiety I get distressed with even the slightest change in medication. Jen is always so patient and understanding with me, she had made a huge difference in my life and that’s no exaggeration.

26 April 2025
Rated 2 out of 5 stars

Unreliable timings

I booked a LDN consultation for today, at 10:54, no one phoned me so I called their LDN about 15 mins after the appointment was due to take place, and was told they are 10 or 15 mins behind, i rang again again an hour after the appointment was due, all that they could say is they would email a perscriber. It's currently 12:10 I haven't had a phone call, I don't know whats happening, I have other telephone appointments in the next half an hour and again later in the afternoon. I am also autistic so it's really messed with my schedule, if things are going to be late why can't someone gey in contact and explain that and exactly how late.

*edit* I was contacted not long after this review at around 12:15, the call itself was great so I have amended my review slightly

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Staff has always been exceptionally understanding. Easy access to medication, which has started to change my life, as I reside in England and cannot get certain medications here. Fast delivery and great, easy reordering of prescriptions.

9 April 2025
Rated 5 out of 5 stars

Highly recommend

Would highly recommend. Competitive pricing Very reliable with delivery to London. And most helpful with queries. They will pick up the phone and call you if they have questions so no wasting time back and forth with emails. Have used for several years and always go back!

30 March 2025

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