There are two things that make this business great, firstly the product is brilliant, and secondly, the guy running the business is super dedicated. My order was handled efficiently, communicatio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolute chuffed to bits with these boxes. They are bomb proof. I bought some cheap ones off temu and soon regretted it. They were flimsy and didnt build well. These are the total opposite. They are v... See more
Company replied
I failed to enter a discount code during checkout - support did me a one-time gesture favour and refunded me the difference from using the discount code. I ordered 6 ShoeStack boxes - one of them h... See more
Company replied
such a great company with amazing customer service and top-quality products. I ordered the shoe stacks for my partner to put his collection of sneakers in. It looks really, really cool. The quality... See more
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Company details
- Fashion Accessories Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Improvement Store
- Shoe Store
- Store
About ShoeStack
Written by the company
From one sneakerhead to another, we welcome you to the ShoeStack community. Where we strive to encapsulate the beauty of streetwear culture and foot-fashion.
2020 marks the beginning of the ShoeStack journey and since then we have been off the mark with aspirations to manifest our own lane within the footwear scene.Our message is simple, we are sneaker enthusiasts that provide unique and innovative sneaker accessories, FOR sneaker enthusiasts! Check out our range of shoe storage boxes to display your shoes in style! We have everything from clear to jet black, side view and front view display cases, as well as sound activated led shoe boxes. We also have a range of shoe accessories including, adjustable shoe trees, sneaker cleaning wipes, crease protectors and more sneaker head products planned!
We are a small business who pride ourself on our customer service and this is reflected in our trustpilot trust score! We love to engage with the sneaker community at events and on social media @shoestack
Check Out Our website and get in contact if you have any questions! www.shoestack.co.uk
Contact info
4 Dolphin Road, Currie, EH145RX, Edinburgh, United Kingdom
- 07561 770053
- contact@shoestack.co.uk
- shoestack.co.uk
4.9
Excellent
450 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy to put together and sturdy…
Very easy to put together and sturdy once complete
29 December 2025
Reply from ShoeStack
Hi Sarah appreciate you taking the time to leave us such a great review glad you love the quality of our boxes please be sure to send us some pictures of your stack 🙏
I bought 12 boxes I received the email…
I bought 12 boxes I received the email that I had received the delivery also DHL lie I had signed I contacted ShoeStack saying that there was no one at home on this day that it would be impossible to have signed so I asked for proof of this signature that DHL had put in the system that I signed also they did not solve anything because they came with many excuses and were not able to show they saíd I signature because it does not exist and I lost the boxes and the money 😔😡😡
So far they keep lying because if they said they have my signature they should show at least the shoestack that were the one who requested their service , I'm not going to report something I didn't receive but I paid to shoestack.. I won't waste my time again and I won't buy anything again thanks and enjoy it
15 December 2025
Unprompted review
Reply from ShoeStack
We’re sorry to hear about this and understand how upsetting a missing delivery can be.
DHL’s tracking confirms the parcel was marked as delivered and a signature was recorded. When you advised that no one was at the property at the time, we raised this directly with DHL and requested further clarification on your behalf.
As the item was reported as stolen after delivery, we explained that we’re unable to report theft to the police on a customer’s behalf. However, we provided the appropriate form and guidance so the matter could be reported, enabling DHL and our insurers to investigate. Without a crime reference number, the claim could not be progressed further.
This process has been successfully followed for the delivery of over 6,000 parcels and ensures all customers are treated fairly and consistently. We have also contacted Trustpilot to review this case in line with their guidelines. We remain happy to assist further should the required documentation become available.
Top quality and exceptional customer service
such a great company with amazing customer service and top-quality products.
I ordered the shoe stacks for my partner to put his collection of sneakers in. It looks really, really cool. The quality of the boxes is great and his large shoes fit in perfect perfectly with some extra room in there. He is a size 11.
We will definitely be buying more! Why keep beautiful shoes hidden away!
29 December 2025
Unprompted review
Reply from ShoeStack
Thank you so much for the love! 🙌
We’re stoked to hear the shoe stacks were a perfect fit for your partner’s collection—especially with a size 11 getting that extra room 👟🔥. Nothing better than seeing quality kicks displayed the way they deserve to be.
We really appreciate you choosing us and can’t wait to help you grow the collection even more. You’re absolutely right why keep beautiful shoes hidden away when they can be on display?
Thanks again, and welcome to the shoestack family.
Great service and high quality of…
Great service and high quality of product. Highly Recommended.
11 December 2025
Unprompted review
Reply from ShoeStack
Hi Lydia appreciate you taking the time to leave us such a great review glad you like the quality of out product and service we hope to serve you again soon . Make sure you send us some pics of your stack and tag us in any socials @shoestack
Team shoestack
Another great purchase from shoestack…
Another great purchase from shoestack am up to 70 plus boxes now and Bernardo has always been great to deal with the product is of high quality and there always very well packaged delivery is superfast great communication as always thankyou.
1 December 2025
Reply from ShoeStack
Thank you so much for another amazing review 🙏
70+ boxes – that’s seriously impressive! 😄 It’s been a pleasure helping you build your collection, and I’m really glad to hear you’re happy with the quality, packaging, and speed of delivery each time.
I really appreciate you taking the time to share your experience and for your continued support – it means a lot.
Thanks again, and you know where I am if you need anything at all.
Bernardo 👟📦
As always very good service and…
As always very good service and communication . Delivery always very swift too
1 December 2025
Reply from ShoeStack
Hi Christian thanks a lot for taking the time to leave us such a great review and your repeat orders. Glad you like our service and communication please be sure to send us an updated picture of your stack and tag us in any social posts @shoestack
Fast delivery
Fast delivery , great product keeps all his trainers tidy and dust free 😂
1 December 2025
Reply from ShoeStack
Hey Pauline thanks for taking the time to leave us such a great review glad you like how the boxes keep his trainers tidy and dust free please be sure to send us some pics and tag us in any social posts @shoestack
It's not about the problems - it's about how they're dealt with
I failed to enter a discount code during checkout - support did me a one-time gesture favour and refunded me the difference from using the discount code.
I ordered 6 ShoeStack boxes - one of them had a broken hinge on a door; I had to talk the owner Bernardo out of sending me a new door as my superglue fix was of perfect quality.
I also missed a step during assembly which resulted me in my doors not closing properly- Bernardo sent me a video through WhatsApp which fixed my issue.
ShoeStack are amazing in dealing with the little man like I'm a big fish. This level of customer service with online orders is refreshing to receive these days
1 December 2025
Reply from ShoeStack
Hi Sam appreciate you taking the time to leave us such a great review it really means a lot and helps us out and glad you had such a good experience with us, we pride ourselves on our customer service and your always a big fish here at shoestack! Make sure you send us some pics of your completed set up and tag us on any socials @shoestack
Team shoestack
Reply from ShoeStack
Hi Frits appreciate you taking the time to leave us such a great review glad loved our service and fast delivery please be sure to send us a pic of your stack and tag us in any socials @shoestack
Excellent service and a great product
All arrived on time, easy to put together and a quality product
4 November 2025
Reply from ShoeStack
Hi David appreciate you taking the time to leave us such a great review it really means a lot glad you love how easy the stacks are to put together and the quality of them please be sure to send us a pic and tag us in any social posts @shoestack
Reply from ShoeStack
Hi major appreciate you taking the time to leave us such a great review it really means a lot . Glad you love the quality of our products and how easy they are to set up. Please be sure to send us a pic of your stack and tag us in any social posts @shoestack
I'll be back!
First time buyer and all I can say is these guys are amazing. All round great service from website to delivery.
Thank you.
29 October 2025
Reply from ShoeStack
Hi Gary appreciate you taking the time to leave us such a great review and we are glad your happy with your stacks, thanks for sending over a photo they look great 👍 we look forward to serving you again
Great product
Great product, needed some advise when assembling them, rang and was sent a video instantly explaining it. Would highly recommend, my trainers look great in them.
13 October 2025
Reply from ShoeStack
Hi Mathew thanks a lot for taking the time to leave us such a great review and glad we could help you out quickly, please be sure to send us a pictures of those trainers in your new Shoestack display and be sure to tag us on socials @shoestack
Team Shoestack
Excellent really good products and…
Excellent really good products and exceptional customer service
13 October 2025
Reply from ShoeStack
Hi Mr P, appreciate you taking the time to leave us such a great review glad you love our products and customer service, it really makes our day to hear you appreciate this as we pride ourselves on both our quality and the service we provide, please be sure to send us some pics of your stack and tag us on socials @shoestack
We look forward to serving you again team Shoestack
Great boxes
Great boxes, look great stacked up displaying my trainer collection. Will definitely be buying again and would recommend to anybody.
15 October 2025
Unprompted review
Reply from ShoeStack
Thanks so much, Mathew! We’re really happy to hear you’re loving the boxes and how great they look with your trainer collection. 🙌 Don’t forget to send us a picture and tag us @shoestack — we’d love to see your setup! Appreciate your support and can’t wait to have you back again
Great service.
Great products and a great service.
There are some nice personal touches. Thank you, will be ordering from ShoeStack again.
10 October 2025
Reply from ShoeStack
Hi Allison thanks a lot for taking the time to leave us such a great review and for your repeat orders it really means a lot 🙏 we look forward to serving you again
Reply from ShoeStack
Hi Heather thanks for taking the time to leave us a great review it really means a lot, we are glad you love the quality of our shoe stack boxes and quick delivery we look forward to serving you again soon.
Team Shoestack
Quick delivery and good quality item
Quick delivery and good quality item. The boxes are the same as a more expensive version that I already have. Will definitely be buying again
3 September 2025
Reply from ShoeStack
Hi Tori appreciate you taking the time to leave us such a great review and we are glad you appreciate our price and quality as we intend to offer great quality shoe storage at great prices! Please be sure to send us some pics of your set up and tag us on socials @shoestack
Bought 18 crates and im very happy with…
Bought 18 crates and I'm very happy with the quality but a couple of the parts were broken. I've given 5 stars as replacement part quickly shipped. Excellent service
19 August 2025
Unprompted review
Reply from ShoeStack
Hi Jo appreciate you taking the time to leave us such a great review and we are really glad your happy with the quality of our boxes.
Sorry to hear about the damage but not a problem as we offer a full guarantee for any parts that are damaged during shipping free of charge, we also have a lifetime parts replacement guarantee so you never have to worry about accident damage either! We have sent you an email to get this resolved but would recommend you contact us via whatsap / call as soon as any issues arise as we can deal with them promptly.
Thanks and we look forward to serving you again
Reply from ShoeStack
Hi domingos thanks for taking the time to leave us such a great review it really means a lot, we are glad we could give you an excelente experience 👌 please be sure to send us a picture of your new stacks and tag us in any social posts @shoestack
Team Shoestack
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