This webshop has an extensive assortment of shoes and customer service is quite friendly. It is an pleasure to shop here.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When opening a savings account I suddenly got a "verification request" and a payment of €1,- was billed to my credit card, only to be followed by another one of € 2,=. Makes me wonder where this will... See more
Patiently assisting me and offered to assist while i am still deciding what to choose and also guiding me with the discount. I get to ask him a questions and he immediately answer me
Diamond assisted me and promised to refund me, such a great service received as she even explained everything clearly. I am patiently waiting for the refundto be processed
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have a good service recovery…
They have a good service recovery strategy which makes them stand out amongst their peers. Special thanks to Claire👍🏾, one of their staff members as she's currently handling my issue professionally well.
Good Good Good
Thank you Bob for reaching out and to…
Thank you Bob for reaching out and to get my issue sorted. Hooe to hear from you
Avoid!
I would avoid!
BUT one of the agents was very helpful, thank you to lenor!
Fast end efficient customer service…
Fast end efficient customer service staff.
I am delighted with Zoe
I am delighted with Zoe, she was helpful and made everything possible! I can only say great service! Keep up the good work; complinent! thank you
Quick Customer support
Following a dispute, I turned to the Customer Service Department. There, I was helped by a kind lady called Violet. She swiftly and to my satisfaction solved the problem for me.
I signed up for a subscription by…
I signed up for a subscription by mistake, but customer service took care of it right away. They contacted me and refunded my money promptly.
My R137.81 was deducted without my consent
I would love to be refunded.
They addressed all my concerns and…
They addressed all my concerns and ensured they were fully resolved.
Complete scam un ticked the box…
Complete scam un ticked the box regarding membership before payment, they gave me membership anyway and charged more money than the item I payed for 4 days later as there cancellation took 14 days complete scam avoid!!!
Was a shame how things worked out
Was a shame how things worked out, but Nela from their escalation team helped rectify things
I accidently subscribed to shoeshubpro…
I accidently subscribed to shoeshubpro via clickbait link on Facebook and my issue is currently in the process of being resolved. Their online consultants were very patient and helpful👍.
Scammers company
Scammers company, you think you are buying some shoes and end up taking out a subscription that you don't want, it means no refund payment, even worse they send emails promising a refund if you change your review here
I'm very gratefull about the…
I'm very gratefull about the providences the team are doing. I want everything ok at the finally.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








