shipmentsfree.com Reviews 30,788

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 6,758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of use of the website, making the ordering process simple and straightforward. Many people are highly satisfied with the quality of the products and the excellent value they receive, often highlighting competitive pricing and appealing designs. However, some customers also noted issues with pricing, feeling that certain items were overpriced or that there were unexpected charges during the ordering process. A few other people also felt that the ordering process could be confusing at times, leading to difficulties in completing their purchases.

What people talk about most

User experience

Clients share positive opinions on user experience. Many customers found the website and overall process easy... See more

Product

Users describe positive interactions with product, consistently praising the quality and value of items. Many... See more

Website

Consumers find the website to be positive. Reviewers consistently praise its ease of use and navigation,... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently find the ordering process easy... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipmentsfree.com is one of the easiest rebate companies to fill out your claim and receive a check back in the mail. I've been a member since January of 2023 and going strong. Follow the instru... See more

Company replied

Rated 5 out of 5 stars

The shipment was completely free, which was a nice surprise. The package arrived quickly and everything was packed securely. I’m very satisfied with the delivery experience.

Company replied

Rated 5 out of 5 stars

Surprisingly good, $25 investment, and you get each month back much more for shipping, uber, instacart and more. ACTUALLY WORKS

Company replied


Company details

Written by the company

Shipmentsfree.com offers shipping and return rebates to give shoppers the freedom to shop anywhere online. No need to worry about finding promo codes, return costs in case it doesn't fit, expedited shipping costs - a must for any avid online shopper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Clothes

Great experience

22 October 2025
shipmentsfree.com logo

Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 5 out of 5 stars

Mhmm

Mhmmmmmmmmm

30 November 2025
shipmentsfree.com logo

Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 5 out of 5 stars

Easy site

Easy site , nice work

17 October 2025
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Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 5 out of 5 stars

Amazing

Amazing
Experience

14 September 2025
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Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 5 out of 5 stars

Great 10/10

Wow great, I recommend 10/10 !!

22 October 2025
shipmentsfree.com logo

Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 1 out of 5 stars

Scam ! Spammy pop up window

Spammy pop up window. Was buying tickets on vivid seats and the pop up impersonated the website saying it’s from vivid seats and I’ll get $20 discount on purchase then started charging me $25 subscription. Reported fraud and canceled my credit card now need to set up my all payments again with new card which is huge inconvenience. Their customer service automated machine is created not to help anyone, can’t delete my credit card info within the site account nor cancel right away still trying to charge me $25. How they can legally do that bullshit.

10 April 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@shipmentsfree.com or call (800) 524-2165, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

Rated 1 out of 5 stars

This is a scam

This is a scam. They charged my account multiple times for varying amounts without any kind of notification. No emails or texts or anything. Not even sure what service they provide bc I never got anything but charged. DO NOT GIVE THEM ANY OF YOUR INFORMATION

13 March 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

Rated 1 out of 5 stars

Bunch of scammer

Bunch of scammer, keep charging my credit card every months without my consent, they knew you use Apple Pay and no way u can dispute the charge, guys pls don’t use this scammer anymore.

2 March 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

Rated 1 out of 5 stars

SCAM

SCAM - its a scam.

25 February 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

Rated 1 out of 5 stars

This site charged my credit card…

This site charged my credit card without my consent while I was booking a hotel stay. I received an immediate text from my bank about suspicious fraud to which I replied No. By bank issued a new card immediately and closed the card I booked the hotel with. Arrived at hotel and paid cash because of these scammers!

14 February 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinfreedelivery.com or call (855) 626-4999. We look forward to hearing from you.

Rated 1 out of 5 stars

These guys are a bunch of scammers

These guys are a bunch of scammers. They signed me up for a subscription to their bogus service without my consent or knowledge, and have been charging my card for years. When I called, they were very unprofessional, non cooperative, and hung up on me several times. They would not give me 4 months of charges back

6 February 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam! They don’t tell you they’re going to charge your account and then out of nowhere €30 charge!!!!!! These guys are complete SCAMMERS!!!!!!!!!!! Avoid them at all costs!!!!

1 January 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

Rated 1 out of 5 stars

Doesn’t tell you that they would charge…

Doesn’t tell you that they would charge 25$ to ur account for signing up

24 January 2026
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@shipmentsfree.com or call (800) 524-2165, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

Rated 5 out of 5 stars

Surprisingly good,

Surprisingly good,
$25 investment, and you get each month back much more for shipping, uber, instacart and more.
ACTUALLY WORKS

14 December 2025
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thanks for sharing your experience. We appreciate your feedback.

Rated 1 out of 5 stars

Charged for 6 months and I never signed up

I am embarrassed to say, but I didn't notice the charges for 6 months. I was charged $19.99 for the service from June through November. I never signed up for this service. I called them and they were able to unsubscribe me, but they could not show me where I signed up. They said they would have sent me an email to fill out, but I do not have any emails from them. They did give me credit for the last 3 charges, but I'm still out $60. I guess that's my fee for not paying better attention to my account.

15 December 2025
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@shipmentsfree.com or call (800) 524-2165, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

Rated 1 out of 5 stars

Absolutely a scam

Seemed so promising as it come from an app I trust and was promised a rebate but later ended up being charged $25 (luckily my card was off) and I had to call my bank and cancel my card and order a new one

5 December 2025
Unprompted review
shipmentsfree.com logo

Reply from shipmentsfree.com

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@shipmentsfree.com or call (800) 524-2165. We look forward to hearing from you.

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