ShipGo Reviews 

I’ve used them multiple times over the years since I do travel work and need things shipped for moving.
This time, my things were picked up at my short term rental when and as expected and delivered to my home earlier than expected. I followed the directions of type of box to use and labeling (“this side up”) and the two large boxes arrived intact.
I’ve only had good experiences with ShipGo
I find the company reliable and the customer service helpful and friendly.
They do stress what insurance will and will not cover—always beyond what seems necessary for me, but I assume it’s because they’ve had experiences that drive that behavior.

My package got to its destination, with no problems. I hope future deliveries reach their destination with no problems too!

Picked up on time. Made it to destination several days ahead of time. Good communication about progress and delivery.

I sent a detailed positive review already. Sorry but if you have not received that, I can repeat it. Just let me know.

AMAZING!! The customer service is outstanding! I scheduled a few days before I needed to ship - spoke to customer service (a real person called me right back) after the business hours they posted on their website - it was a weekend. They helped me get everything set up and answered all of my questions. Then, on the day of pickup, I wanted another bag the day of my order. Customer service added it, no problem. I just needed to print the tag. After the bags were picked up, I was concerned that the online tracking only showed one bag, customer service explained that the pickup driver sometimes only scans one bag and they would follow up with me the next day to confirm. Guess what? That’s exactly what happened with tracking AND customer service actually DID follow up the next day. The only “bad” thing was that the bags arrived 4 business days EARLIER than expected (they were air shipped from CA to NYC rather than the ground shipping I paid for) so just be aware of that when ordering - and/or notify your hotel or place of destination they may need to hold luggage for you. Overall 10/10. Would ABSOLUTELY RECOMMEND!!

Used Shipgo to send out boxes for a cross country move, they picked the boxes at my door and made it to the destination earlier than expected. Was super easy to set up, and transparent communication of every step in transit. Will absolutely use Shipgo again!

Everyone should use this service. Love it!

Great customer service answered all my questions seamless transfer of my suitcases door-to-door

From pick up request to printing labels was easy and quick and delivery was made ahead of schedule

Traveling with three suitcases and a box was not my idea of elegance. I asked Chat GPT how I could more easily transport everything I needed to get from one place to another while avoiding the usual shipping companies I knew to be prohibitively expensive. ShipGo was suggested and visited the webiste simply to get information. The website made it easy to fill in the details of what I wanted to send and the price was so reasonable, I decided to take a chance and use it for everything, but the best was yet to come. I had the option of waiting for a pickup at my house of droppiing everything at the local FedEx office where they would attach the labels. I opted to drop them off and it took about 2 minutes. I'd selected the date I wanted them delivered on the ShipGo website so I collected the dropoff receipt, handed over the labels I printed from the site, and hoped for the best. Each and every item arrived either on or before the dates requested and in perfect shape. I will use ShipGo without hesitation for the return trip and beyond. I've already recommended it to everyone I know. Kudos to ShipGo, a company that actually does what they say they'll do and they are available by phone with actual humans every day. Who could ask for more?

This experience was good. The boxes were very beat up and although I taped them with three rolls of packing tape - one roll each box they were crushed in places and so I probably wouldn’t send them in boxes anymore, but rather suitcases.

Have used a number of times - suit cases always picked up on time and delivered with no problems ever - good solid reliable company for moving bars around

It was so easy, I left the luggage at the front desk of the hotel and they picked it up right on schedule. The bag was even delivered earlier than expected which was great!

Amazing. Easy Experience and package arrived fast.

Easy to use, easy to track

The customer service was good but my bag arrived looking like it had been thrown down the stairs. Terribly beaten up, It was always a carry on so never saw a damage at the hands of baggage handlers.
Would not use the service again.

Always easy to to ship with ShipGo! Their website is easy, their customer service is super helpful, and all of my shipments are picked up and delivered with no issues. It makes traveling much easier not having to worry about so many cases.

Pick up and delivery on ahead of time