shinnyjennifer.com Reviews 13

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

13 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Slowest shipping and delivery ever

I placed an order before Thanksgiving for two pairs of socks that were intended to be a Christmas present. I contacted the company on December 11th and was told that they would ship in 1 to 3 days. I was concerned about having them in time for Christmas. After telling me that, the company then did not ship them until December 24th and they did not get here until January 3rd. Way past Christmas and a month and a half after being ordered. Nothing that I ordered from any other company for Christmas took that long. And I contacted this company multiple times to make sure that they would take action to get things here and time. Very poor customer service.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Sent two flawed sports team hoodies…

Sent two flawed sports team hoodies with missing print. Tried to convince me to keep them for a 15% discount on next purchase. When I refused, they said to return and they would replace for a return fee. I won’t be doing business with them in the future.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

shipped wrong sweater

shipped wrong sweater, requested for this to be corrected, was told to sell incorrect sweater for discount and purchase the correct sweater, 7weeks to receive the wrong sweater. Terrible service!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy to hook

Be careful when you buy pajamas, is this material easy to hook? My manicure scratches my clothes easily, but I can't do it without a manicure, it's really a shame.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Attention to Detail!

They sent me the wrong dress which made me unhappy, I contacted customer service and they apologized and sent me a replacement in a timely manner and gave me a coupon!

6 August 2024
Unprompted review

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