Shindefender Reviews 

Avoid. I ordered a product which I didn't like. I asked for refund and it took long time for me sending messages after message to receive a refund. Again they only refunded 75%. It is Chinese company and the quality of materials are not as we expected.

Very easy to use website, good selection for boys, girls and adults! I needed these for our 7 year old great grandson. He’s extremely pleased with them. Great idea easy to put on very well made and excellent value. Highly recommended

The products delivered do not match the images. The sizes are a joke. The ankle protection part is way oversized. As a coach of youth teams, I would not recommend buying! Do not make the mistake that social media forces you in to which is purchase based on many everyday complaints / issues. Ie. Knocks to the ankle, feels uncomfortable. This product will not resolve these.
Also, the issue with the customer service side is because the manufacturer is based in China and Shindefender is nothing more than a front end that you can get ChatGPT to set up in an hour.
Hope this helps to save many in the UK from the same mistake that I made.

Ordered for granddaughter for Xmas good product but took over a month to be delivered

Customer service is non existent!
Ordered weeks ago - no tracking, no updates, no response to emails. So what does this purchase protection get me? I want a refund!!!!

Disgraceful, delivery promises were way off. No update, no response to emails. Don’t buy from them if you’d prefer to keep your money in the bank. Customer service non existent. Will never buy from them again. Nice bitten, twice shy.

Very very poor responce from this customers services department numerous requests for more information and then said they can’t help. Do not order from this company they do not reply and when they do their responce time and help is not offered

I ordered these online from their pre-christmas mass advertising campaign from social media. It was a present listed from Santa Claus. "Expected delivery" was a few days, no issues, right?! Fast forward to 19th Dec and still no delivery, like 2mths later....and despite emailing etc no response. I have 2 very disappointed boys Christmas morning now ;(

Ordered but still not arrived. On further investigation this is a Chinese site and the goods are then shipped in. The same shin pads are on Amazon for half the price. Quality in reviews is questionable and several clubs have banned these type of guards as they do not offer the same level of protection.

This was my second order my son loves them and wouldn’t change them at all. Easy and light weight and no slip or movement on his lag

Ordered on 26th November, still have not received my order.

Broken order tracking links and no clue that it will be shipped from China. If I knew that, would never have ordered.

Constant communication that it's still on the way doesn't help if your links are broken.

Looks like I'll be getting a chargeback on my credit card.

Unfortunately I cannot put a zero
Shocking company, diabolical customer service
Ordered on 20/11/25
Keep getting told they are out for delivery. They’ve been ‘out for delivery ‘ since 02/12/25!!!
What are they doing? Walking their way to me??
Have asked for a gerund only to be ignored

Dont be buying from this company. Shocking delivery timeframes. Bought ours on 18th November and still not here. Buy from Joga or someone else!!

I ordered it more than 3 weeks ago and never received it. Now, if I try to visit the website, it doesn’t exist anymore…

10 days. Still waiting.

Have tried to order, but this magical discount keeps adding more money,
£29 for the pads
£1 postal protection
£.49 post
Remove the protection and post goes up to £2, an increase
On the order page they are £26.10 when added to basket they jump to £29 when you apply a discount.

the same item is available on amazon for £6 and arrives in 2 days this seems very similar to A knife sale as its a similar website.

Great product and one of the few pairs of shin pads little man will wear without moaning.

Had the blue pair and then ordered ankle protectors which he loved.

All in one version ordered for Xmas. A little pricey but ultimately a good product.

Two weeks later after paying for express shipping and they’ve only just been posted. Disgustingly slow service from China. No idea what the quality is like yet, but my expectations are pretty low at this point. No company that functions this slowly could possibly have any pride in quality assurance.

I Got fit for my son's soccer team, and all the kids love them! They stay in place and provide great protection without any bulkiness.