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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the clothing items like hoodies and sweaters, noting their thickness, comfort, and durability. Many appreciate the unique designs and the overall fit of the garments. The ordering process is frequently described as user-friendly, and the delivery service is often highlighted for its speed and efficiency. However, some customers experienced delays in shipping, with a few mentioning that their orders took longer to arrive than expected, especially for international deliveries or pre-orders. A small number of people also reported issues with not receiving their orders or getting responses to their emails, leading to dissatisfaction.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the amazing quality of the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Order

Users describe positive interactions with their orders. Many customers report that their ordered items fit... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more

Company replied

Rated 5 out of 5 stars

Good quality clothing, thick heavy hoodies and jeans that are well put together and accurate sizing. Straightforward shipping process, good website design, nice sticker pack included with the purchase... See more

Rated 5 out of 5 stars

Got the cool looking reversible hoodie, and as someone who rides bikes, I’ve never seen a better hoodie for the cold weather. I got a cool design with the thickness of wearing two hoodies, but not loo... See more

Rated 5 out of 5 stars

Got here to the Netherlands in about 2 weeks during the busiest time of the year. I ordered the spider hoodie and it fits and feels fantastic, worth every penny! The material on the hoodie feels amazi... See more


Company details

  1. Clothing Store

Written by the company

Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.


Contact info

4.8

Excellent

TrustScore 5 out of 5

494 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I LOVE SHIHIKO !💕

I bought the Jolyne sweatshirt and it’s very comfy, the material is very nice and it’s warm! I gave it a 5 star rating because I couldn’t rate more stars! I definitely love everything what Shihiko makes and I’m reaching to buy more clothing!💕

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great delivery

Great delivery! Got my Hoodie + a few cool extras. Quality of the hoodie is incredible. Would buy again ^^

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great quality, Great designs, True Bang for your Buck

I’m a very picky person when it comes to anime merch and with how many pop up online everyday it’s hard to find a place with high quality clothing and actually good designs that aren’t too over the top or look different compared to the source. My first purchase with shihiko were all of their JJK merch and I love every single piece. I wear them daily and haven’t had any problems with quality, they’re super soft but have a good weight and keep you warm. I’ve just received my second purchase recently and am excited to see what new designs they bring in the future.

30 May 2024
Unprompted review
Rated 4 out of 5 stars

The honored one hoodie

It was great I love the material and the embroidery do I think had a problem with this time but otherwise then that in that 10/10 recommend.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

Everything was nicely packaged and I got some cool car stickers with my order! I ordered from you guys before and I’m sure you did better than last time, even though last time was great as well. Will order again!! Product came in and looks exactly as it did on the website and the quality is great as well. Great design and good work!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

jojo reference

The material is such great quality, the embroidery is just so impressive. Delivery was earlier than expected! and a pleased JoJo fan.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Quality of the knit jumper is amazing, shipping to Australia was also quick and overall absolutely love it

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Never fails to deliver

Second item i buy from them, and as expected, the quality is insane. I got the choso knit a few months ago and in this warehouse sale, the freedom tee and both are amazing. This time around i got it in just 6 days (i'm from Spain) so, very pleased. Waiting for other drops!

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Non Delivery. No response from Customer Service

I placed an order with Shihiko on 3rd May and I still haven't received it!
I chased this with them and they sent me a tracking number, no apology or communication, just the tracking number, which didn't initially work. When I managed to get it working, the item was only collected by the courier after I'd chased them! Terrible customer service. I will never use them again even IF I eventually get the item.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality with Beautiful Detail

The quality of the the jumpers are absolutely phenomenal. So happy!! They look exactly like the pictures. And I really loved the packaging and the added little touches. Great shopping experience overall, and will definitely be buying from Shihiko again. 🩷

27 May 2024
Unprompted review
Rated 5 out of 5 stars

BEAUTIFUL GOJO HOODIE

good communication and the product is absolutely wonderful!! there were delays in shipment but all my questions were answered quickly and thoughtfully! this sweater is amazing quality and super comfortable and it fits perfectly!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality hoodie

Excellent quality hoodie, and it fits perfect! I’m very tall so it’s hard to find things that fit as expected but this did not let me down one bit. It’s so cozy I want to keep it on even though it’s summer. Thank you!!!!

25 May 2024
Unprompted review

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