Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless. The next-day payment system... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with shift 4 and Donna who introduced me. She has been amazing and still sends the odd message asking how everything is going. The charges are extremely fair in comparison to others,... See more
Company replied
When we were looking for a payment provider I found several suppliers not very helpful, until I met Donna from Shift4. She made everything really simple and got us setup super quickly. I’d have no he... See more
Company replied
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a... See more
Company replied
Company details
Written by the company
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Contact info
2202 N. Irving St., 18109, Allentown, United States
- 888-276-2108
- sales@shift4.com
- shift4.com
4.6
Excellent
823 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently received my new card machine…
I recently received my new card machine for my taxi from swift4. I'm very happy with it so far! Shaz was a great guy, super informative and made the whole process easy. Everything is going smoothly with no issues. Highly recommend Shift4 for reliable taxi payment solutions!
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re happy with your new device and that everything has been running smoothly so far.
It’s great to know the setup felt easy and that the system is working well for your taxi business. We truly appreciate your recommendation and look forward to continuing to support your business.
Got a card machine from shaz
Got a card machine from shaz, great to deal with. Definitely recommend him if anyone is looking to get one installed for their company.
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve had a great experience and that everything went smoothly from the start.
We truly appreciate your recommendation and look forward to continuing to support your business.
I had shift 4 installed about 4 weeks…
I had shift 4 installed about 4 weeks ago, so far they have been excellent, local engineer to me (Carl Daniel) is excellent to work with, he was in the area last week and popped to check all was OK, he's gone above and beyond with customer services, I couldn't recommend this company more, I've already recommended to a fellow publican. Thanks for everything Carl
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear your experience so far has been excellent and that everything has been running smoothly since installation.
It’s great to know you’ve felt well supported and that the follow-up service has made a difference. We appreciate your recommendation and look forward to continuing to support your business.
Zamir from Shift 4 made the switch…
Zamir from Shift 4 made the switch simple and straightforward. Very good at replying quickly and resolving any queries. The card machine itself is easy to use
23 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the switch was simple and straightforward and that the machine is easy to use.
It’s great to know your questions have been handled quickly along the way. We look forward to continuing to support your business.
10/10 service good rate
10/10 service good rate
No delays in payout
Would definitely recommend
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re happy with the rates and that payouts are running smoothly with no delays.
We truly appreciate your recommendation and look forward to continuing to support your business.
Very good 👍 way better then I zettle…
Very good 👍 way better then I zettle and this kne next day
Plus no need Internet and cheaper
Thank you
17 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the experience and that the speed, reliability, and value are making a difference for your business. We look forward to continuing to support you.
My advisor Mark Bowler advised me to go…
My advisor Mark Bowler advised me to go with this company. So pleased i have. No monthly bills is great. Would definitely tell anyone to do the same.
Jane Creature Comforts
20 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’re happy with your decision and that you've had a positive experience.
We truly appreciate your recommendation and look forward to continuing to support your business.
Very good machine ha not let me down…
Very good machine ha not let me down with the signal , always prompt !! Can’t recommend enough!!
20 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear the machine has been reliable and that the signal is consistently strong when you need it.
We truly appreciate your recommendation and look forward to continuing to support your business.
Joined in May 2025 and pleasantly…
Joined in May 2025 and pleasantly surprised with how much I’ve saved in that time. Would recommend.
20 May 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve seen such great savings since joining and that your experience has been a positive one.
We truly appreciate your recommendation and look forward to continuing to support your business.
I had an excellent experience with…
I had an excellent experience with Jamie Robles, great customer service thank you !
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you had an excellent experience and that the customer service stood out. We look forward to continuing to support your business.
Good experience due to good service.
Good experience due to good service.
Easy to use .
Fair commission.
Next morning payment
👍
16 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve had a good experience and that the system is easy to use with fair rates.
We look forward to continuing to support your business.
Everything was easy to setup
Everything was easy to setup
Well explained
Highly recommend
8 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear everything was easy to set up and clearly explained from the start.
We truly appreciate your recommendation and look forward to continuing to support your business.
The Best Solution for my Business
Jamie took the time to understand my business, my requirements and my pain points. The new system Jamie suggested has been an absolute game changer for my business.
10 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear the system has made such a positive difference and that your experience has been a great fit for your business needs. We look forward to continuing to support you.
Excellent service start to finish very…
Excellent service start to finish very helpful
18 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a positive experience from start to finish. We look forward to continuing to support your business.
Very good experience
Very good experience
Easy to use
Money deposited next day morning.
Recommend to other .
20 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’re finding the system easy to use and that next-day payments are working well for your business.
We truly appreciate your recommendation and look forward to continuing to support your business.
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear your experience so far has been a positive one. We look forward to continuing to support your business.
By the grace of God j am more than…
By the grace of God j am more than satisfied ,would love to recommend to other as well
Great service
15 December 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re satisfied with the service and that your experience has been a positive one.
We truly appreciate your recommendation and look forward to continuing to support your business.
This is my third month i have been…
This is my third month i have been using this terminal . Quite a good experience, rates are good and also no termianal
Thank you for good service 👍
4 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear your experience over the past few months has been a positive one and that the rates are working well for your business. We look forward to continuing to support you.
Lower transaction fees
No monthly fees, low rates and very user friendly machines. Carl Daniel was really helpful and helped me set everything up. He couldn't have been more helpful and always responds quickly to any questions or queries i have. Would highly recommend.
30 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the user-friendly devices and that the pricing is working well for your business.
It’s great to know the setup was smooth and that support has been quick and helpful whenever needed. We appreciate your recommendation and and look forward to continuing to support your business.
I was using sumup for a very long time…
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a moment to say many thanks to Shahid for ordering and setting up everything plus I got the cheaper rates than sumup.
Good recommendation for small business
5 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the switch has been a positive one and that you’re benefiting from better rates and a smooth setup experience.
It’s great to know it’s working well for your business. We appreciate your recommendation and look forward to continuing to support your business.
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