ShieldCrest Publishing Reviews 

160
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Publishing a book for the first time can feel overwhelming, but ShieldCrest made the journey far more manageable and rewarding. I am very happy with the service I received and would gladly recommend... See more

Rated 5 out of 5 stars

I had an excellent experience when ShieldCrest Publising accepted and worked with my manuscript. As a first-time author, the publishing world can be rather daunting. However, as stated on their we... See more

Company replied

Rated 5 out of 5 stars

Throughout the process my hand was held and guided through uncharted territories. Always there to answer queries and assist with development. Even after the final printing. The Artist who designed th... See more

Rated 4 out of 5 stars

Good evening, I've just received the ordered books. They look great, but please don't ever collaborate again with "POȘTA ROMÂNĂ" (the national Romanian Post service), as this is the most incompetent... See more

Company details

  1. Book Publisher
  2. Childrens Book Store
  3. Multimedia and Electronic Book Publisher
  4. Publisher

Written by the company

ShieldCrest provides a complete range of services including e-books, book illustrations, reviews, proof reading, editing and press releases.


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered book

Ordered book, whivh took 10 to 14 days to arrive no fault of Shieldcrest, billing and reciept good, cant fault them.

3 February 2021
Rated 3 out of 5 stars

Quite well presented and encouraging

Quite well presented and encouraging; but earlier ident of photo's not correct.

28 January 2021
ShieldCrest Publishing logo

Reply from ShieldCrest Publishing

Dear David,

Many thanks for your review. We are not sure that we completely understand your comments but assume you are referring to the captions of the images within the book rather than the service you receive from us as the publisher.

We will however pass your comments on to the Author for him to review.

Kind regards

ShieldCrest.

Rated 4 out of 5 stars

Quick and easy ordering and delivery

Quick and easy ordering and delivery, sadly the package was folded at some point and the book cover was creased. It is likely Canada Post was the culprit but maybe some stiff card in the bubble pack would help. I will order again, great selection.

28 January 2021
Rated 2 out of 5 stars

Quality and Standards

The quality of the book was mixed and I would have thought a good publishing house would have made spelling and grammar errors a thing of the past. Apparently not. There were not too many but it does show up poor proof reading. I have made my comments known to the author direct as some of the details were inaccurate and felt there could have been more research done.

27 January 2021
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Reply from ShieldCrest Publishing

Dear Chris,

Many thanks for your review. We would like to point out that we recommend most, if not all of our self-published authors have their books proof read, whether they do so or not is a matter of individual choice.

The content of the book is a matter for the author rather than us as the publisher, however, I am sure the author will take your comments on board.

Regards,

ShieldCrest.

Rated 1 out of 5 stars

Dreadful

Dreadful. Sent me 3 emails of acknowledging the order, totally unnecessary. Then the order took a month to arrive. When it did arrive, I had to go and collect it from the Post Office as the 2 books had not been posted and despatched properly through their Courier so I ended up having to pay Royal Mail £3-00 to accept delivery of the package. Total incompetence. I asked for a refund and received it but it took far too long and gave me a lot of inconvenience during a lockdown period of having to visit and collect the item at a post office 10 miles away.

27 January 2021
ShieldCrest Publishing logo

Reply from ShieldCrest Publishing

Dear Richard,

Thank you for your review. Our system generates the emails which most people appear happy to receive as they understand the progress of their orders. The emails explained that the book had been very popular and hence we had to print additional copies.

We have apologised for the fact it was posted despite us paying for a courier, it was a human error which I am sure you appreciate happens from time to time.

Whilst we can not take responsibility for the speed of postal service we did agree straightaway to refund the postage that you had had to pay and did so in the manner you had requested.

We also have had to navigate Covid 19 and the lockdown to ensure that your book arrived, I am unsure of what else we could have done to put things right.

Kind regards,

ShieldCrest.

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