SheVibe Reviews 779

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their durability and effectiveness. Many appreciate the discreet and fast delivery service, with orders often arriving sooner than expected and well-packaged. The overall ordering process is described as smooth and easy, contributing to a positive user experience. However, some customers reported issues with product defects, such as items not holding a charge or motors failing shortly after use. A few people also mentioned concerns about packaging that appeared to be tampered with or items that looked used upon arrival. Additionally, there were occasional complaints about slow shipping times for some orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and timely... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Order

Consumers find the ordering process to be positive, often praising the ease of placing orders and the quick... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the ease of use of the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time buying anything from SheVibe and I won't shop anywhere else now. They have excellent proces, discreet packaging, my deliveries came faster than expected. I had some issues w... See more

Company replied

Rated 5 out of 5 stars

The products last years! Iv gotten this blue strapless strap on had it for 5-6 years it's the strongest vibrations iv had I love it! All though I will say I think the vibration ranks are a bit off but... See more

Company replied

Rated 5 out of 5 stars

I have been postop for 22 years and had developed complications. I had stopped dialating 10 years ago thinking I didn't need to after so long. This beautiful product inspired me to return to a twice d... See more

Company replied

Rated 5 out of 5 stars

I'm so happy I ordered here and I love that they're a small business. There was a shipping issue which wasn't SheVibe's fault but since I purchased the insurance, they gave me store credit. Their cust... See more

Company replied


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Health and Beauty Shop

About SheVibe

Written by the company

SheVibe has full time product specialists on staff to answer all of your questions. We will help you make the best decision for your needs!

What makes us different?

       
  • 1 year Hassle Free Guarantee for all defective mechanical items.
  •    
  • Replacement for missing packages.
  •    
  • Attentive customer service - even after hours and holidays!

Be sure to sign up for our Power Up Points Program so that you earn while you shop.

Signing up for our Newsletter ensures you are always in the know about the latest deals and promos.

You can always be sure the product you have received is brand new! Since we sell such intimate items, we do not accept returns; this is for the safety and peace of mind of all our customers. However, if your item arrives defective, we will replace it for you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good selection

Good selection, competitive price, and fast shipping. As far as the item itself all I can say is Holy Toledo!
:o) :o)

19 November 2025
SheVibe logo

Reply from SheVibe

Woo-hoo! Thanks so much for sharing. 😊

Rated 5 out of 5 stars

SheVibe is my go-to

SheVibe has excellent customer service that is quick to respond and has yet to fail me. I've returned time and again because they also have the best prices I've encountered for rhe toys I'm interested in, even BEFORE any seasonal sales. Each product has shipped discreetly, arrived on time, and arrived safely. I will be a customer for a long time!

26 November 2025
SheVibe logo

Reply from SheVibe

We appreciate you supporting our small business!

Rated 5 out of 5 stars

The items I ordered came as expected

The items I ordered came as expected, they came in a timely manner. The box was unmarked and private. Everything works well. I’m very happy with my order.

19 November 2025
SheVibe logo

Reply from SheVibe

Thanks so much for sharing!

Rated 5 out of 5 stars

Fast Shipping

Bought plenty of stuff from here before. Great selection and shipping was discreet and very fast!

17 November 2025
SheVibe logo

Reply from SheVibe

We appreciate you supporting our small business!

Rated 5 out of 5 stars

Very good Experience

Shipping was very quick and the items were all packaged. Also arrived sooner than expected which was greatm

21 November 2025
SheVibe logo

Reply from SheVibe

Have fun!

Rated 5 out of 5 stars

Great online shop

I had a great experience ordering from SheVibe. Emails with questions were responded to quickly and the product was delivered the next day in perfect shape. Product itself is great. SheVibe is the best.

25 November 2025
Unprompted review
SheVibe logo

Reply from SheVibe

We appreciate you!

Rated 4 out of 5 stars

Overall excellent

Overall excellent. The only problem was that the dimensions listed for the vixen attachments were incorrect, and I would not have e ordered one of them if the dimensions were correct. Considering these items can’t be returned, that is highly problematic.

12 November 2025
SheVibe logo

Reply from SheVibe

11/28/25 - We just re-measured this item and you're right, our width measurement was incorrect. Thank you for letting us know - we have issued a store credit to your account - it will be available to you the next time you check out. Have a great weekend!
*****
Thank you for taking the time to write. We will double check the measurements on that item with digital calipers and will reach back out if we find a discrepancy. We appreciate you bringing your concerns to our attention.

Rated 5 out of 5 stars

Great products

Thank you again for offering great products! I’m always on the lookout for new stuff.

11 November 2025
SheVibe logo

Reply from SheVibe

Happy to be of service! 😉

Rated 5 out of 5 stars

Great customer service

Great customer service, staff is willing to go the extra mile when questions or concerns arise. I actually appreciate that they do not take returns - that way you absolutely know you are receiving brand new products, no question about it like other sites I have viewed.

6 November 2025
SheVibe logo

Reply from SheVibe

Thank you so much for your kind words - we appreciate you!

Rated 1 out of 5 stars

Not received

Not received

18 November 2025
SheVibe logo

Reply from SheVibe

We're so sorry to hear this - we're happy to help. I'll have someone from our team reach out so that you can file a claim.

Rated 5 out of 5 stars

Worth the Investment

I recently placed my very first order, and I couldn't be more impressed with the entire experience. They have a beautiful catalogue of appealing options, and they also have great discreet shipping options! I was particularly thrilled to see an option for local pickup points. The item I ordered was also high-quality and worth the investment!

10 November 2025
SheVibe logo

Reply from SheVibe

Thank you so much for supporting our small business!

Rated 1 out of 5 stars

Never received my order.

Never received my order.

14 November 2025
SheVibe logo

Reply from SheVibe

Hello - we're sorry to hear this. The package is tracking as delivered to a parcel locker but of course mis-deliveries happen. We're happy to help - I will have an associate reach out to you with a link to our claim form so we can get you taken care of.

Rated 1 out of 5 stars

Unfortunately a major disappointment...

I fully charged my Rave Ripple Vibrator after receiving it in the mail, but when it came to actually use it, the vibratory only stayed on for about 30 minutes on a low setting before dying. The box says it should last for about 90 minutes on low. After fully charging it for 2 and a half hours again, it won't start at all. The light stays on but no vibration. I did clean the device beforehand, but I can't imagine the water is the issue as the Rave Ripple is supposedly waterproof. Overall I'm very disappointed.

22 November 2025
SheVibe logo

Reply from SheVibe

We're so sorry to hear you're having trouble with your item but we're happy to help! All mechanical items come with SheVibe's 1 year warranty - I'll have an associate reach out to you right away so you can file a claim.

Rated 5 out of 5 stars

Quality and comfort of product

The quality and comfort of the product deserves a 5-star rating. Also, the product arrived soon after the order was placed.

13 November 2025
SheVibe logo

Reply from SheVibe

Thank you for supporting our small business!

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