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Sherum Reviews 

2,107
•
TrustScore 3.5 out of 5

3.6

Furniture Store
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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online purchasing process quick, smooth, and very easy to navigate when buying items on the platform. Many individuals appreciate that the website features appealing product displays alongside informative descriptions. However, some customers also noted unexpected price differences, added tariffs, and additional shipping charges during the checkout. A few other people also felt that the physically delivered items did not match the online descriptions or pictures. Several consumers experienced frustrating issues with product quality and poor customer support responses when trying to request refunds or returns.

What people talk about most

Product

People report ambiguous experiences with product, as some customers find descriptions clear and attractive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the website offers a quick and... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive broken, made of cheap plastic, or... See more

Price

Customers consistently note negative experiences with price, expressing widespread frustration over final... See more

User experience

Customers had positive experiences with user experience, noting that the website is easy to navigate and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have not personal seen your glasses other than photos. Glasses are also an item of fashion and I love my colored frames. However, for traveling it seemed the perfect glasses as backup as no prescr... See more

Rated 4 out of 5 stars

Everything is satisfactory - APART from the fact that you insist on sending the item to the wrong address. What is the point of asking where one wants the goods sent if Sherum is going to disregard th... See more

Rated 4 out of 5 stars

The product desription was easy to understand and dealt with all relevant aspects of the product. The price offer was attractive an therefore I decided to buy the product.

Rated 4 out of 5 stars

Sudden change of product name halfway through the advertisement created suspicion that I may not receive what I thought I had ordered. That remains to be seen upon delivery.

Company details

  1. Furniture Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(2,107)

608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My First Order

This order is my first. It was easy and convenient online. The item I ordered looks beautiful. I plan to display it at Christmas in memory of my parents who always made the holidays special for our whole family I cannot wait to see my order when it arrives. Kudos!

11 November 2026
Unprompted review
Rated 4 out of 5 stars

Haven’t received and tried the glasses…

Haven’t received and tried the glasses yet but I am hoping they will be as remarkable as advertised. Regarding my experience of the wed site - I found it interesting and informative, all the information I needed was clear to see (pardon the pun!). What I didn’t like was the time clock ticking away in the background, it adds pressure to buy when none is needed if the product is as good as described, in my opinion.

11 November 2026
Unprompted review
Rated 5 out of 5 stars

Dragon coffee cup.

Like the looks of the Dragon cup, so bought 1 for myself, and one for the wife! Hopefully they work like they're supposed to!

10 November 2026
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISING

What I ordered and what I received was not at all like the item the were advertising. It came in a Styrofoam box and not the box that it was shown in. Two of the pieces were broken when it arrived

9 November 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic products all around

Fantastic products all around! I wish I had more money to buy other items that I saw and would like to purchase. If you're able to give any kind of a coupon or discount code, it would be greatly appreciated 😊

10 November 2026
Unprompted review

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