Sheridan UK LtdReviews 

1,933
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

The towels are wonderfully soft and fluffy, though a little surprised at how much fluff comes off during tumble drying.

Rated 5 out of 5 stars

Excellent quality and excellent customer service! I’ve had a problem with a missing pillowcase. After reaching the CS by email I was contacted by Craig who sorted the issue quickly, saving me t... See more

Rated 4 out of 5 stars

I have been using your bed linen for 30 plus years, quality products. I was disappointed when I came to replace my currant linen as you do not appear to make matching curtains any more.I am currentl... See more

Rated 5 out of 5 stars

Have bought quite a lot of Sheridan bedding via ebay and the very few online stockists, like JustLinen. Only just discovered the Sheridan UK site and so far really impressed. I haven’t bought any be... See more

Company details

  1. Bedding Store
  2. Bathroom Remodeler
  3. Bedroom Furniture Store
  4. Living Room Furniture Store

Written by the company

Sheridan have been delivering premium quality to families worldwide since 1967. The range includes beautiful bed linen, sheets, towels, duvet covers and accessories, all of luxury quality and premium look and feel.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

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(1,933)

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Rated 2 out of 5 stars

Great Bedding But!

Great bedding but I got the one with the blue banding around the edge and for the cost it is extremely annoying that the blue ran on the first wash. Don't have the recept so now I've waisted hundreds on bedding

25 September 2023
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

We are sorry to hear you were unhappy with your purchase, and we completely understand your frustration.

Please could you contact us at customer.serviceuk@hanes.com so that we can gather more information about the product you have. Thank you

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Will not shop anywhere else.
Really worth the additional investment.

4 August 2023
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

Thank you for your feedback! We are delighted that you love our product!

Rated 1 out of 5 stars

Don’t expect a quick refund if you have to return an item

I ordered a couple of bath mats which were just expensive small towels . I returned these on 16th august at my own expense and with several emails, I’m still waiting for my refund. I will never buy from through their website again. Shocking service from a large company

7 September 2022
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

We are sorry to hear you were unhappy with your purchase, and we completely understand your frustration.

Due to an unforeseen technical issue, this caused your refund to be processed back onto your Sheridan Account instead of onto your payment method. This has now been rectified.

Unfortunately, we do not offer free returns, unless there is an issue. However, please feel free to contact us at customer.serviceuk@hanes.com and we will reimburse your postage on this occasion.

Rated 1 out of 5 stars

Incorrect website info / unresponsive customer service

Wrong sizing info on their website resulted in incorrect size fitted sheet being ordered. That’s fine, these things happen. But there were no return instructions, no returns label included. Several emails required to customer services to get a returns label - received 2 weeks after initial contact. Then another 10 days have passed and still no acknowledgment or refund. Simply the worst online shopping experience

11 July 2022
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

We are sorry that your are unhappy with your experience. We apologise for the length of time it has taken to resolve your issue and can confirm your refund has been processed.

Rated 1 out of 5 stars

Extremely disappointed with Sheridan towels

I want to express my extreme frustration with my recent Sheridan BELFORD range purchase (i.e. 4 towels, 2 hand towels, matching bath mat & 2 face cloths). These items are constantly shedding all over my bathroom, it’s everywhere – even over the walls.

I will be returning them as soon as I can.

This has never happened before!

Sheridan has always had such a good name - WHAT HAS HAPPENED.

6 July 2022
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

I am sorry to hear that you are disappointed with your purchase. We do not sell the Belford towel range in the UK. Please could you contact us at customer.serviceuk@hanes.com to confirm where you purchased these from. Thank you

Rated 2 out of 5 stars

Purchased two sets of King fitted sheet…

Purchased two sets of King fitted sheet sets and so disappointed as both fitted sheets have torn in under one year. And they were expensive. The quality of Sheridan has dropped. Won’t buy this brand again.

16 June 2022
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

I am sorry to hear that you are disappointed with your purchase. We pride ourselves on our quality. Please could you contact us at customer.serviceuk@hanes.com so that we can gather more information about the product you have. Thank you

Rated 3 out of 5 stars

Organic Cotton Percale Sheets 300tc

Firstly, these are excellent quality products that will last for many years. Unfortunately the luxurious-feel finish to the material disappeared after the first wash and they now feel a little rough, not something I expected from this company. Also, were very creased when they came out of the washing machine. I have had Sheridan sheets before and have not had this problem. Maybe it is because they have switched to organic cotton. On the whole, disappointed with this purchase.

8 June 2022
Unprompted review
Sheridan UK Ltd logo

Reply from Sheridan UK Ltd

Thank you for your review. We are sorry that you are not 100% happy with your purchase. We pride ourselves in our quality and seldom have unsatisfied customers. We would like to understand which sheets you have bought previously and explain the differences between our sheeting ranges. Please contact us directly at customer.serviceuk@hanes.com

Rated 1 out of 5 stars

So disappointed

So disappointed! Ordered 2 x bath sheets with matching hand towel, bathmat and face washer. The order was sent missing 1 x bathsheet. Sheridan, instead of sending me the missing towel, like I ordered, refunded me for 1 towel. So now I have a matching set missing the main item...a towel. Such a waste of money!

8 January 2022
Unprompted review
Rated 4 out of 5 stars

Duvet Cover

Like the feel of the duvet cover & pillowcases. Only flaw is the duvet cover will not stay on my bed during the night!

30 September 2021
Rated 5 out of 5 stars

Excellent quality and well fitting.

Excellent quality and well fitting.
Delivered well within estimated delivery time.
If previous purchases of Sheridan's products are anything to go by their fitted sheet will last a long time

28 September 2021

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