We bought our wedding rings from Irish Jewelry Craft. The prices were good. The rings were beautiful. The customer service was exceptional. Luke was there all the way assisting with the customs pro... See more
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Outstanding Service!! Ordered an emerald and diamond claddagh wedding ring set for my wife for Christmas. Luke reached out to confirm size and did everything he could to get it shipped before X-mas.... See more
If I could give 500 stars, I would! Irish Jewelry Craft sets the standard in excellent craftsmanship and an above-and-beyond customer service experience. Am completely thrilled with the St. Brigid’s... See more
All in all, a great purchase. I only gave 4 (and not 5) stars because the communication around shipping was not so great. I was unable to acquire a tracking number until 11 days after purchase, once... See more
Company details
Written by the company
Céad míle fáilte! (A hundred thousand welcomes) Authentic Irish jewellery, hallmarked in Dublin and handcrafted by master jewellers, carrying 400 years of Celtic meaning from our family to yours. "We don't mass-produce. Each piece is individually crafted, hallmarked by the Dublin Assay Office, and inspected by hand before it leaves our workshop." When you wear Sheodra, you carry a little piece of Ireland's soul. Who We Are A Dublin family, rooted in Ireland since 1913 We are Luke & Linda Rafferty, born and raised in Dublin, with ancestral ties across the Emerald Isle: Kerry, Donegal, Meath and Longford. A traditional cottage in Co. Longford, Greenfield House, has been in the Malone family for five generations. It's steeped in Irish history, and where we still spend cherished summer days with family and friends. The Craft Designed by five of Ireland's finest houses Our master jewellers have been crafting Irish jewellery for over 80 years, bringing you a piece of Ireland from our home to yours. Each piece is rich in Celtic culture and created with the utmost attention to detail. Every piece is hallmarked at the Assay Office in Dublin Castle, guaranteeing the quality and authenticity of what you wear.
Contact info
Unit E2 Nutgrove Office Park, Rathfarnham, Dublin 14, D14 H7D0, Dublin, Ireland
- +353 1 6855630
- customer-services@sheodra.com
- sheodra.com
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Beautiful jewellery coupled with top…
Beautiful jewellery coupled with top notch customer service. Highly recommend!
It was perfect
It was perfect, thank you so much. She loved it. Great customer service.
Personalized service
I received very personalized service. My earrings arrived in the USA very quickly along with a handwritten thank you note and a cute shamrock pin. I would definitely order from this company again☘️
Great service
Great service. The team reached out several times to make sure everything was right! Outstanding craftsmanship in creating truly unique jewelry.
EXCELLENT customer service
EXCELLENT customer service! Loved doing business with your company and the necklace was beautiful, quality and all. Would order from you again in a heartbeat.
Personal service was terrific
Personal service was terrific. They made sure I was completely satisfied with my purchase with follow up emails and even a phone call. Couldn't have wished for more. I cheerfully recommend Irish Jewelry Craft.
The service was so personal
The service was so personal. I was contacted that the order would be delayed and again when the order was shipped. I even got a be phone call when it shipped. And the rings made it in plenty of time for Christmas. I would definitely recommend them to anyone. Absolutely fantastic service and the ringxx sx are beautiful.
Service was impeccable
Service was impeccable.
Many Thanks in particular to Linda . 💚☘️
Satisfied Customer!!!
Not only is the merchandise absolutely stunning, Luke from their customer service team went well above and beyond to ensure that everything was ordered, shipped and arrived safely. Top notch in every way. Thanks!
Very Happy Customer
From my first inquiry through delivery, the communication and customer service was outstanding! The quality of the pendant exceeded my high expectations and my wife loved her present. I would highly recommend!
Great service great product
Trinity Wedding Band Purchase
I purchased the gents diamond set trinity wedding band. Delighted with it. Easy to order, shipping took 12 days.
Would definitely recommend.
Phil
Good purchase
All in all, a great purchase.
I only gave 4 (and not 5) stars because the communication around shipping was not so great.
I was unable to acquire a tracking number until 11 days after purchase, once my charm had been delivered. Of course, the tracking number was no longer needed at this point.
Great communication and support
Great communication and support. My item was lost in customs by the carrier but the team at Irish Jewelry Craft worked with me every step of the way to make it right. Once received, the ring is beautifully designed and exactly what I was looking for.
Excellent service
Excellent service, very helpful and prompt information, easy payment options, secure delivery of beautiful craftsmanship. Would recommend highly.
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