Support and trusted site. Liked before starting completed health checks and blood test before commencing regime. On line help from consultants and support when needed. Although like most offers of c... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I really like that you get to see and speak to someone online prior to starting the medication, I also like you have a weekly check in with photos ( or on line with a human). I feel that with this co... See more
Company replied
I choose Shemed as a was struggling to manage my menopause symptoms even with HRT. This is my 5th week, even though I have not lost much weight on the scales. I have lost inches,I know this because m... See more
Company replied
I’ve not been with SheMed very long. Initial app set up was easy, weekly check-in can be a little bit frustrating not reading your weight on the scales, I like to do self check. The app has a few goo... See more
Company details
About SheMed UK
Written by the company
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The UK's First Clinician-Led Metabolic Health Brand for Women
Created specifically for women, the SheMed programme is dedicated to making metabolic health and weight loss work for you. We start by working closely with you to understand your medical history and your full health picture. Every member begins with a free at-home blood test, so your plan is built on your actual health data rather than a generic questionnaire.
This personalised approach, combined with a full range of GLP-1 treatment options and ongoing support from our clinical team, means SheMed is built to help you reach your goals with real medical oversight behind every step.
At SheMed we offer:
- GLP-1 Medications (Wegovy pen, Mounjaro pen, Wegovy Pill, Foundayo)
- Free at-home blood test
- Weekly progress monitoring
- In-app women's health support
- 24/7 side effect support
- Tailored, monthly dosing
- Extensive assessment and eligibility review
- Women's metabolic health content
Contact info
184 Drummond Street,, NW1 3HP, London, United Kingdom
- support@shemed.co.uk
- shemed.co.uk
SheMed Weight Loss Programme
4.1
Great
6K reviews
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Lock in not clear
It wasn't clear when I signed up that I was locked in for 6 months and rhe price increased considerably for my 2nd month.
14 September 2026
Reply from SheMed UK
We are sorry to hear that you were dissatisfied with your experience.
To clarify, details regarding our pricing, commitment plans, ongoing monthly costs, refill cycles, and cancellation terms are outlined on our website, throughout the sign-up journey, and within our terms and conditions, which all customers are required to review and accept before completing their purchase.
The promotional first-month price is displayed alongside the standard pricing that applies thereafter, and commitment plans are subject to the terms of the selected programme.
Should you have any questions, please reach out to our support team for further assistance.
AVOID - Dont pay them a penny. Total scammers
As many others have experienced, they are quick to take your money, but I had issues with the app and them accepting evidence of verification, even though I can get a mortgage, bank loan, work in same professional job for 20 years and same house for 40! Can't proceed and they will NOT refund my money. Company not fit for purpose, AVOID. Ive since gone with Voy who are very professional and transparent.
11 September 2026
Unprompted review
Reply from SheMed UK
We’re sorry to hear that you were disappointed with your experience.
Our screening and onboarding process, including the requirements for verification of weight and ID and completion of the blood test, are clearly outlined on our website and during the checkout process. These steps must be completed before a prescription can be issued.
All customers are also required to review and accept our Terms and Conditions before completing their first purchase. These explain how our service works, including the mandatory screening requirements and our refund policy.
As we provide prescription medication and regulated medical products, we are required to follow strict medical, prescription and dispensing guidelines. These requirements apply to all customers, regardless of their personal circumstances or ability to obtain other forms of credit or employment history.
We appreciate that the outcome may have been frustrating and disappointing. If you would like us to review any outstanding concerns regarding your case, please contact our support team, who will be happy to assist.
Good just a bit tired at first then it…
Good just a bit tired at first then it stopped and a bit of constipation at
13 September 2026
Reply from SheMed UK
Thank you for sharing your experience! We’re pleased to hear that things have improved and that you’re getting on well. We really appreciate your feedback and are glad to have you on your journey with SheMed.
Was easy to order feel I'm supportted…
Was easy to order feel I'm supportted with the whole journey
2 September 2026
Reply from SheMed UK
Thank you for your lovely feedback! We’re so pleased to hear that you found the ordering process easy and felt supported throughout your journey. We really appreciate you taking the time to share your experience with us.
The cost has doubled
The cost has doubled. I can’t afford to carry on after my current script.
The service has been very good but advert said prices would stay the same.
Blue light card also only worked on the first order to draw you in
12 September 2026
Reply from SheMed UK
We’re sorry to hear that you’ve been disappointed by the change in pricing, particularly as you’ve been happy with the service.
Our commitment plans offer discounted pricing compared with our standard month-to-month programmes. The pricing and any applicable offers can vary depending on the plan selected and the timing of the order. Once an introductory or promotional offer ends, the standard price for the selected treatment and dosage may apply.
We’re also sorry to hear that you were disappointed with the Blue Light Card offer. Promotional discounts are subject to the terms of the individual offer, which can vary.
Please feel free to contact our support team should you require further assistance.
Spho'M was very attentive and helpful
Spho'M was very attentive and helpful. She listenung to my complain and help with the problem.
11 September 2026
Unprompted review
Reply from SheMed UK
Thank you so much for your kind feedback! We’re delighted to hear that Spho'M was able to assist you so quickly and provide such a helpful service. We’ll be sure to pass your lovely comments on to her.
Great helpful lady
Great helpful lady. Helped me within second. Her name was Spho'M
11 September 2026
Unprompted review
Reply from SheMed UK
Thank you so much for your kind feedback! We’re delighted to hear that Spho'M was able to assist you so quickly and provide such a helpful service. We’ll be sure to pass your lovely comments on to her.
I had an empathic agent that was…
I had an empathic agent that was patient and knowledgeable. She helped me troubleshoot my details multiple times til we had success. She was calming throughout the call and reassured me that my issue will be handled. Spho'M was an exceptional supportive agent and made me feel at ease during my very stressful call.
11 September 2026
Unprompted review
Reply from SheMed UK
Thank you for your wonderful feedback. We're delighted to hear that the agent was able to support you during what was a stressful situation. We'll be sure to share your kind words with her; it's fantastic to hear that her patience, knowledge, and reassurance helped put you at ease and resolve your issue.
Nandipa was extremly helpful
Nandipa was so quick with the infomation i needed ive had communication before with this Lady before and every time im given clear instructions to what i needed to do .
11 September 2026
Unprompted review
Reply from SheMed UK
Thank you for your lovely feedback. We're delighted to hear that Nandipa was able to provide the information you needed quickly and clearly. We'll be sure to share your kind words with her; it's wonderful to know that she has consistently provided helpful support whenever you've been in touch.
You took money out of my bank account…
You took money out of my bank account without my permission.
I did not sign up with you for six months.
And I am thoroughly annoyed.
I have withdrawn my next delivery.
And do no longer wish to receive any more. The medication Was not right for me after seeing my own doctor.
7 August 2026
Reply from SheMed UK
We're sorry to hear that your experience has left you feeling frustrated.
We understand your concerns regarding payments and your decision to stop treatment following advice from your doctor. Patient safety is always our priority, and we would never expect a patient to continue medication if it is no longer considered appropriate for them.
Our commitment plans, including the programme duration, pricing structure and applicable terms, are displayed during the sign-up process and must be accepted before a purchase is completed. We appreciate, however, that these details should always feel clear and easy to understand.
We're sorry to hear that you feel a payment was taken unexpectedly and that the medication was not the right fit for you. We recognise how disappointing this situation can be and appreciate you taking the time to share your feedback.
Siphokazi helped me out with a query…
Siphokazi helped me out with a query when I was unable to check in and was worried that it might negatively affect my membership. She was clear and reassuring and it got resolved to my satisfaction.
8 September 2026
Unprompted review
Reply from SheMed UK
Thank you for your review. We're pleased to hear that Siphokazi was able to help resolve your query and provide reassurance when you were concerned about your check-in. We'll be sure to pass on your kind feedback, and we're delighted that the issue was resolved to your satisfaction.
Really impressed app is so helpful
Really impressed app is so helpful, quick to respond to any queries.
10 September 2026
Reply from SheMed UK
Thank you for your feedback. We're delighted to hear that you're impressed with the service and finding the app so helpful. It's also great to know that our team has been quick to respond whenever you've had questions. We appreciate your support and wish you continued success on your journey.
Highly Recommend SheMed
I had previously used Asda but SheMed is so much better and feels safer because you get regular check ins and blood test prior to meds. All arrived on time.
10 September 2026
Reply from SheMed UK
Thank you for your review. We're delighted to hear that you've had a positive experience with SheMed and found the regular check-ins and blood test screening reassuring. It's also great to know that everything arrived on time. We appreciate your feedback and wish you continued success on your journey.
SheMed are absolutely fantastic great…
SheMed are absolutely fantastic great support given all the way on my Wagovey journey but just wanted to say a big thankyou to one individual lady called Nosihle,she's been wonderful and helped me so much great customer service skills and so polite and understanding. Thankyou so much Nosihle ☺
10 September 2026
Unprompted review
Reply from SheMed UK
Thank you for your wonderful feedback. We're delighted to hear that you've felt supported throughout your Wegovy journey. We'll be sure to share your kind words with Nosihle; it's fantastic to hear the positive impact she has had on your experience. Thank you for choosing SheMed, and we wish you continued success on your journey.
Not losing weight
The company is fine and the check in etc. are very simple. However, I'm not losing weight on the Wegovy pills. That's six weeks and I've lost 2kg and I'm on 4 mg. A lot of money for little loss.
10 September 2026
Reply from SheMed UK
Thank you for your feedback, and we’re sorry to hear that your experience has left you feeling disappointed.
If a patient is experiencing side effects especially from their first prescription, we usually prescribe the same dosage for the next month as a safety precaution. This will allow time for the body to get used to the medication before the effectiveness of the medication starts, and also to manage/reduce the side effects of the medication.
Please ensure to manually submit your next refill request when you are due, and feel free to mention how you feel about your progress and your dosage preferences. Our clinician team might contact you for further discussion if needed, and they will be able to make a decision on the best prescription for you to boost your progress.
If you have any other questions, please contact us via the app and we can investigate it for you.
Support and trusted site
Support and trusted site. Liked before starting completed health checks and blood test before commencing regime.
On line help from consultants and support when needed. Although like most offers of cheaper medication that's only for 1st purchase. It's not a quick fix and commitment required as it's expensive and requires a lot of thought when committing .
10 September 2026
Reply from SheMed UK
Thank you for sharing your experience. We’re pleased to hear you’ve found our service supportive and trustworthy, and that the health checks and ongoing consultant support have been helpful. We also appreciate your feedback regarding pricing and the commitment involved. We’re working hard to keep our prices as affordable as possible while continuing to provide a safe and supportive service.
Reply from SheMed UK
Thank you for your feedback. We're pleased to hear that you've had a positive experience and found our team helpful.
Love the app good to be able to keep…
Love the app good to be able to keep track.
The extra meds for possible side effects was a bonus, although I haven't needed any yet.
10 September 2026
Reply from SheMed UK
Thank you for your review. We're delighted to hear that you're enjoying the app and finding it helpful for tracking your progress. It's also great to know you appreciated the additional support medications provided, and we hope your journey continues to go smoothly.
Reply from SheMed UK
Thank you for your feedback. We're delighted to hear that you've found the app easy to use and that our team has been there to support you during your check-ins. We appreciate you choosing SheMed and look forward to continuing to support your journey.
A very professional company.
The customer service is very good if you have a query of any kind. In fact, any of the services that are offered are very good.
10 September 2026
Reply from SheMed UK
Thank you for your kind feedback. We're pleased to hear you've had a positive experience with our customer service and the support we provide. It's great to know our team has been able to help whenever you've had a query. We appreciate you choosing SheMed and wish you continued success on your journey.
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