While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have had to return something from overseas via APO and these addresses are apparently free to ship to but not for a return! May I say the quality of the stitching has also be one so lousy lately th... See more

Rated 1 out of 5 stars

They do not show that any purchase is final sale unless you search for the return policy, which few people do until AFTER they receive an item and learn it is not acceptable. Their merchandise is jun... See more

Rated 1 out of 5 stars

Ordered item, ship to addresss is a secure ship shop. Received message cannot ship to this address, click to confirm a valid shipping address - link goes no where opens a blank browser window. Went to... See more

Rated 1 out of 5 stars

Unfortunately the ultimate shift sports bra arrived with defective zipper . I was unable to move that zipper whethe fit wa s on my body or off laying flat, finally i think went off track strug... See more

Company details

  1. Activewear Store
  2. Clothing Store

Information provided by various external sources

The Shefit® custom adjustable, high-impact sports bra empowers women of all ages, athletic levels and breast sizes with the right level of comfort and support.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Meh.

Well, I will wear it because I bought it and don’t want to desl with the fuss to send it back. But I don’t love it. The material is uncomfortable and more stiff than it appears in the videos. Also the zipper split in the middle the first time I wore it. Sigh.

9 February 2021
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your review, Julie.

We are sorry to hear that you don't love the item you purchased! We would be happy to help you determine if this is a size, adjustment or style issue. The return process is very easy and we dont want you stuck with something that isn't working for you. Additionally, the zipper is very strong and would only split if it was not properly aligned. We can help you with that too if you could please send an email to support@shefit.com.

Rated 2 out of 5 stars

Wanted to love it, but not impressed

I’m not really enthused about this bra. I had high expectations, because I’m a runner and a soccer player. I got the correct size for me. I’m a 36/38DD and got the 2luxe. The upper portion fits fine. I wear my straps in the “H” position , because I don’t like they tugging on my neck. I’m mostly concerned with three things:

1) the metal connectors by the armpits dig in and after just two wears, are starting to rub and give me marks. After a three mile run, I was in discomfort.

2) the metal strap in the back gets turned sideways when pulled/tightened. This means that I cannot adjust it when it’s on. It also means that the metal has started digging into my back. Very uncomfortable. For a $69 bra, this should not be happening on the second wear.

3) the band around the chest rolls. Im constantly adjusting it. I’m aware that this could be a problem that is specific to me, but after just two wears, I’m disappointed.

All in all, this bra is a good idea, but needs some work. It will be my second or third choice bra.

1 February 2021
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your review, Mnsoccergal.

We are sorry to hear that you are having some issues with your purchase and we would like to help you with this.

The issues you've brought up tell us that you have a size issue and some adjustments to be made. Please send an email to support@shefit.com so that we can speak further about your experience so far.

Rated 2 out of 5 stars

I had high hopes for these bras and put…

I had high hopes for these bras and put off getting one for over a year because they were so expensive. Finally got one and am very disappointed. The shoulder straps feel like they're creeping up my neck whenever I move my arms above my head, causing me to have to readjust them constantly in order to not feel like they're choking me. Even worse is the zipper rubbing on my sternum. I mainly use mine for running, but the zipper chafes my stomach so much it left small sores after only two wears. I now have to fold up a piece of tissue and place it under there to avoid pain. This is assuming I am staying upright and running. Any type of bending over action and the tissue doesn't even help from feeling like I'm being stabbed. Two stars as there's a chance I just bought the wrong size or am wearing it incorrectly.

23 January 2021
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your review, Kiera.

We are sorry to hear that you are disappointed with the item you purchased. It sounds like an alternate size and some adjustments would help resolve the issues you brought up. Please send an email to support@shefit.com so that we can help you and offer you some options.

Rated 2 out of 5 stars

I really wanted to like these bras

I really wanted to like these bras, they fit well and provided great support, but after wearing one for a full day, my shoulders hurt so badly I can't even sit comfortably.
I ride horses so high impact support is the most important thing to me. I noticed some shoulder strain during the day and loosened the shoulder straps, but that negatively effected the support and it didn't help in the long run because of how much pain I am now in. I only used one of the two I purchased and now will be returning the second one. The search for a good supportive bra for large-breasted equestrians continues.

19 January 2021
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your review, Jamie.

I am sorry to hear that you are having some issues with discomfort in your SHEFIT Sports Bras. We would like to speak further with you about the size you chose and the adjustments that can be made to resolve the issues you are having. Please send an email to support@shefit.com.

Rated 1 out of 5 stars

Great bras, crappy CS

Great bras, terrible service

I have been ordering Shefit and raving about them for some time. I ordered two half off items two weeks ago. They shipped quickly but USPS misdelivered them - I was at the locked office mailbox immediately after delivery and they were NOT in the box. Shefit refuses to help me, instead saying stupid things like "check the front porch" (assuming my office has one?) and to "go around and ask the neighbors" (most of the offices are closed because, you know, COVID, and even if they aren't I don't need to play Coronavirus roulette). They won't help me because I didn't pay extra extortion (aka Route) to get my package delivered safely. Sorry, but part of selling a product is making sure it arrives to the customer safely. If Route is so great, Shefit needs to eat the extra $1 on their overpriced merchandise to cover it themselves.

The package clearly did NOT arrive as intended and if Shefit had used any other carrier, instead of USPS which we all know is a complete cluster this year, there would be usable tracking data and location instead of “well, one of these 20 mailboxes.”

Shefit doesn’t care about customers and is too cheap to pay for Route themselves while they are slinging almost $80 sports bras. What a joke. Penny wise pound foolish and will lose a lot more on the loss of goodwill from this customer and any potential customers who hear about Shefit from me.

23 December 2020
Unprompted review
Shefit logo

Reply from Shefit

We are sorry about your package. It sounds like the USPS has mis-delivered your pacakge. SHEFIT relies on the USPS to fulfill the delivery service, and once a package leaves our facility it is the sole responsibility of the carrier to deliver a package in a safe and timely manner. SHEFIT is provided with the same information that you are in regards to the tracking of the pacakge. As much as we would like to help in these situations, once a package is marked delivered, there is very little SHEFIT can do as it is considered your property.
In looking at the tracking information for a different package you received from us one week prior, it was stated to have been delivered to your front porch. Because of this we asked if you also looked on your porch for this package. SHEFIT does not know the exact set up of your mailbox system and whether or not this was a ridiculous question. We are just trying to aid you in locating your package.
SHEFIT offers Route Shipping Insurance as an inexpensive option to protect your package in these unforseen circumstances. If a package has Route Shipping Insurance, Route will replace or refund a package that has been lost, stolen, or damaged in transit. You declined the insurance, which means the USPS is your only option in recovering your package. Regardless of if you had Route Shipping Insurance or not, we investigate these situations carefully and in this situation it appears the package arrived as intended.
Again, we are sorry that this has happened with your package. We do encourage you to check with your neighbors and local post office to resolve this matter.

Rated 1 out of 5 stars

Bad products & worse customer service

1. The bras are so uncomfortable. If they don’t suffocate you, they don’t hold anything. Regardless massive uniboob will have you adjusting every 5 minutes.
2. The customer service is TERRIBLE. I placed a second order to try the leggings & my package was lost, never marked delivered. they said they weren’t refunding or replacing the package ... WHAT

12 December 2020
Unprompted review
Rated 3 out of 5 stars

I bought the bra because I have to pass…

I bought the bra because I have to pass through a metal detector for work. The metal detector still want off, but it is very sensitive. My complaint is they sent the wrong color. I’ll keep the one I have, but do they ever go on sale?

15 November 2020
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your review, Dee. Some of our SHEFIT customers are able to wear their SHEFIT Sports Bras through a metal detector but the SHEFIT does have rolled steel as the shoulder and rib cage band hardware and a zinc zipper which may set off the metal detector.

We are very sorry we sent you the wrong colored SHEFIT. After looking into our previous communications with you, we can see our Customer Experience Representative offered to send you the correct item. We would like to make this right, would you like to receive the Black Ultimate Sports Bra?

Rated 2 out of 5 stars

I originally loved the Shefit bra to…

I originally loved the Shefit bra to use for walking . I liked that it had adjustable straps and looked nice under my t-shirts.

However , I tried to use the bra to run and I got a terrible chaffing wound on my back where the metal touches the skin. I also got two circular wounds on my torso where the bottom of the zipper touches my skin. My back wound is a week old and is still painful.

Customer service offered to do a virtual fitting and I accepted. However, this is a very expensive bra and should not have these issues.

7 November 2020
Unprompted review
Shefit logo

Reply from Shefit

When signing up for a video fitting, we can meet and support you to determine that the adjustments are just right for high impact activities. We can also determine if the size, and style are appropriate for running. For example, we recommend wearing the Ultimate for running. Sign up, and we can get you supported and adjusted to own those workouts.🙌

Rated 5 out of 5 stars

I LOVE their bras

I LOVE their bras! It is the only bra I can wear (after trying many) that really works during high impact workouts.

19 October 2020
Unprompted review
Shefit logo

Reply from Shefit

Finally a sports bra that does what it's supposed to do.

Rated 2 out of 5 stars

Shoulder pain with shefit

I really had high hopes for this bra but as a long wasted very busty woman wearing a size 34 double GG it was hard to get the correct size I was spilling out the top and it just didn't lay right under my breast.....the band needs to be wider. I love the support it gives...being a officer I need the girls to stay in place when you never know what activity you might get into that day. I noticed I was having shoulder discomfort and after taking it off for the day I was fine.....I really didn't think much about it until one day I couldn't even reach for seatbelt and had excruciating pain streak through my shoulder from reaching for the seat belt! Has any had this kind of shoulder pain? I immediately came home and decided to do an experiment and leave the she fit bra off and just go back to my normal bras and wearing a sports bra over it for extra pad being busty wearing a padded bra just doesn't work for me so I normally wear a regular bra with a sports bra after wearing the bra and sports bra and leaving the she fit bra off after week my shoulder is back to normal I'm afraid to even put my she fit bra back on 😭😭😭😭 any suggestions or information leading to the situation I would greatly appreciate!

14 October 2020
Unprompted review
Shefit logo

Reply from Shefit

Tracy,
This is not how we want our customers to feel. We are here to help you. We see that you sent an email to support@shefit.com. One of our Fit Experts will be reaching out to you to see if we can turn this around for you. We look forward to helping you find your best fit.

Rated 2 out of 5 stars

I really had very high hopes for this…

I really had very high hopes for this bra, as a busty woman, sports bras are very difficult to find that fit and work properly. The adjustable nature of this bra sounded absolutely perfect at first!

When I was shopping for it, I was dismayed at the sizing options, as i am a 32H cup, and none of the bras were on that portion of the chart. I bought a Luxe sized bra, as it was the closest to what I thought I could find. My breasts over spill out the sides and top, and are extremely uncomfortable.

I ride horses, a high impact sport. After each use, I had debilitating back pain, right where the bra would sit. I quite often ride in normal bras and other sports bras, and have never had this issue before.

Overall, the concept of the bra is awesome! i love the color and the adjust-ability, but with the limited sizing and the extreme back pain i experienced, I would not recommend this bra to any busty ladies.

27 August 2020
Unprompted review
Shefit logo

Reply from Shefit

Hello Cait, were you able to get ahold of our Fit Experts? We are here to help you find the perfect fit. We even have video fittings available on our website. Here is a link: https://shefit.com/pages/video-fitting

Rated 5 out of 5 stars

great

yes, they are expensive. But they are pretty amazing!!! I wear them every day, they are so supportive and i love having them, because i could never find a fitting sportsbra, bevor i tried them.

21 August 2020
Unprompted review
Shefit logo

Reply from Shefit

Thank you for this review Laura. We hope you had a chance to leave a review on our website following your purchase as well.

Rated 5 out of 5 stars

I love their workout bras

I love their workout bras. I never have to worry about if it'll fit from day to day, it always fits. If I need more support, I get it. Very adjustable. The company has a good message and they have very helpful customer support.

29 July 2020
Unprompted review
Shefit logo

Reply from Shefit

Thank you for your Review Skye. We hope you were able to leave a review on our website from this purchase as well.

Rated 5 out of 5 stars

Own two shefit bras already and looking…

Own two shefit bras already and looking for more! I’m a 40F in Cacique bras (for reference) and I fit perfectly in the 4Luxe Shefit Flex. Let me tell you, these puppies aren’t budging. The bra is comfortable, adjustable as I gain/lose weight and I don’t feel overly squished. I can get through intense HIIT workouts without any movement. Def recommend!

16 July 2020
Unprompted review
Shefit logo

Reply from Shefit

Thank you for spreading the support Meri. We are happy to have you apart of this game-changing Sisterhood.

Rated 5 out of 5 stars

Worth every penny- from a busty lady

I'm a 40G and curvy to start so I'm not a small chested woman in the slightest. Always have to double or triple bra it. Decided to take the plunge and buy a shefit. I took their fit test to order and went with their recommendation. AMAZING. I do long distance running and my ladies DONT MOVE and are comfy. First time I've ever felt confident enough to run with only a sports bra on. After some use the back buckle chaffed into my back. Reached out to support and they recommended a new size for me in an effortless exchange. The new one fits better and I will be buying more. Worth every penny.

6 July 2020
Unprompted review
Shefit logo

Reply from Shefit

Your support makes us stronger Mary.💪

Rated 5 out of 5 stars

Great for High Impact/Running

I was looking for a full-coverage, high impact support sports bra and have tried several other products, without a lot of luck. I was concerned at the price tag, but ordered anyway. I am glad to say my purchase is well worth the money and I will be ordering another color soon! Very good overall experience.

23 June 2020
Unprompted review
Shefit logo

Reply from Shefit

This is what support is all about.

Rated 1 out of 5 stars

I was so excited about getting this…

I was so excited about getting this sports bra. Boy was I disappointed. The first bra I got was to small so sent it back and got the biggest size they had thinking it would also fit. Nope!!!! Shefit did have great customer services. It's a great product if once again your target is small breasted women. If you don't target all breast size women that's a shame. How shefit got to shark tank I will never know.

23 June 2020
Unprompted review
Shefit logo

Reply from Shefit

Hello Mary, we are sorry that you had a terrible experience with the SHEFIT bras. We are always working towards expanding our size ranges and won't stop until all women are supported. We hope you give us another chance soon.

Rated 5 out of 5 stars

I got my bra 2 days early and i love it…

I got my bra 2 days early and i love it i just tryed it on and it feels amazing
The material feels great and its so comfortable i just love it its perfect

15 June 2020
Unprompted review
Shefit logo

Reply from Shefit

Once you go SHEFIT you never go back to those ordinary bras.😇

Rated 5 out of 5 stars

The bras are amazing

The bras are amazing! I measured myself for the size and it was spot on! I'm a 4luxe and it's such a great bra, hold the girls down wonderfully and makes me feel like I can do anything without worry!! It got to me really quickly despite quarantine and lock down and all that (granted it was still the beginning) and I got a mesh bag to wash it in along with a measuring tape for free! (they state that the measuring tape was incase I needed to return/exchange and order another size, which I think was super helpful and brilliant!)

Cannot recommend this brand and these bras enough! Only thing is I wish their leggings came in plus sizes :/ but maybe someday!

13 June 2020
Unprompted review
Shefit logo

Reply from Shefit

Thank you for sharing your feedback on the SHEFIT bra and your experience. If you need support finding sizes in our leggings, feel free to send us a message and we can support you with sizing.

Rated 2 out of 5 stars

Disappointing

I am disappointed in the products I got from Shefit. I ordered the nude color and was sent black. The sizing is completely off as well. I am a 34B which is under X/XS. I was suspicious because I have never been a small but thought maybe their sizing was different. The bra is so tight I can't breathe. The panties work OK but they are really not the right size either.

Even with the bra being too small it is not very supportive. I would not purchase from them again.

6 June 2020
Unprompted review
Shefit logo

Reply from Shefit

Hello Sheryl, we would be happy to support you in determining your SHEFIT size. Based o your experience so far, we would recommend a larger size for you. If you still have your bra, we would be happy to schedule a video fitting with you. Here is a link: https://shefit.com/pages/video-fitting

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look