Sheds.co.uk Reviews 

I have just ordered a shed from Sheds.co.uk. I had a couple of technical queries and also needed to agree a delivery date to ensure I was available. Ben G was the Sales and Customer Services Executive dealing with my queries and he responded promptly and very helpfully on all queries. An excellent experience so far.

Response to email enquiries is really fast and Ben was extremly helpful with my enquiry regarding the price.

Shout out to Wendy Shepherd who was immensely helpful when my elderly father placed an order and couldn't remember where or when! She was incredibly helpful and patient - and knowledgeable.

Placed my order but had an issue with paying the deposit, which Wendy sorted out in minutes. So far so good... awaiting delivery details now and will update once the shed arrives and I start putting it together.

Ben from Sheds.co.uk was a great help when I ordered the wrong size. He adapted the order without fuss. Top rated service. Well done and thank you.

Ordered a shed from sheds co uk 8'x5 holts 8'x5 shiplap. Shed came 2 weeks later and 2 men put it together looked okay till you get up close. It's not shiplap what was on website. Back panels assembled okay sides and front panels good side inside shed. Looks like blind people have put it together. I've had to put mastic into holes where knots have fallen out nails coming through roof where they have missed

Sheds co.uk were very helpful with a quick response time, they are sadly let down by the company they advise to use for the contruction of their sheds

Had a shed delivered this morning...booked my little one into nursery early so that I wouldn't miss the delivery. Realised the truck was outside so went down to greet them. Found the shed on the driveway blocking the garage door where I intended to ask them to unload, and the driver driving off. No attempt to knock on the door and the shed could easily have been stolen. Contacted customer service and the response is "The driver has delivered the item to a safe place for you.  I'm sorry that you need to move the item to access the garage." Absolutely gobsmacked. Currently nervous in case the shed quality matches the customer service.

Shed delivered in good time. One of the panels had minor damage which I reported. I was contacted by Wendy Shepherd, Head of Operations, who arranged next day delivery of a replacement panel.

The first thing to say is that the ordering process and speed of delivery were good, although it arrived on a lorry on two pallets. The lorry didn’t have a crane so the pallets needed to be unloaded with a sack truck, which was far from ideal and quite unsafe.
The shed was quite well made and I had bought a plastic base to put it on. When I started to erect the shed I soon realised that it was too small. I’d ordered a 15 x 9 shed and put the plastic base down to accommodate it, but the shed was falling well short of 15 feet. It was actually measuring 14’ 4”? I emailed customer services and was told that it was because the shed was measured in metric. I said that even if I measured in metric it was still short, then I was told that the manufacturer could round up or down on the size. I said that I very much doubt whether the manufacturer ever rounded up!! After a lot of communication back and forth and obviously talking with a complete numpty I had a choice to make, return it and all the inconvenience that would entail or accept that it was 200 mm short and make the best of it. In the end I decided that it was too much hassle to return it. I just want to make people aware that the sizing is not correct and you don’t necessarily get what you order.
The height of the shed isn’t great either. I ordered a pent shed and at the low end it is barely high enough to stand in. The door entrance is extremely low and both me and the person helping to build the shed have sore heads to prove it!! I am currently looking at buying additional materials to enable me to raise the height of the shed and doorway.
There were not enough screws in the pack that came with the shed to complete the build, so I ended up having to go into town and buy some more from Screwfix.
All in all I am not happy with the shed as it is in its current state and will have to modify it. As always, you get what you pay for and this has been pretty poor.

The shed was quite delayed and when contacting the customer service team they were extremely rude, sarcastic and unhelpful, quite a bad experience. As for the shed it is ok, although it is already starting to rot a bit and I've had to get someone to do some remedial work on the wood.

Needed a shed base kit for a new summerhouse but needed a variation on the brackets as the summerhouse has a corner layout.
Contacted Ben, who was extremely helpful and contacted the manufacturer who accommodated the change with no fuss or delays to the delivery.
Outstanding service from all involved.
Thanks Ben

We had some problems with what was delivered to us from the manufacturer but Wendy was absolutely brilliant from beginning to end and even sorted out compensation for alternative items that we independently sourced, excellent customer service. We now have a completed shed that we are very happy with.

5 star service, from the simple initial ordering system, to a query handled quickly by Wendy in operations, and the delivery team of Neil and Mark.

Would really recommend this company. When we ordered our shed, we was given a choice of delivery dates to suit. Gave us a time slot day before which was met. The product which we put together ourselves was good value and looks great, very happy. Also bought a base which on arrival realized we didn't need so got in touch with company and they arranged to pick it up and refund given. The whole process was very smooth with Wendy Shepherd whom I was corresponding with, was so helpful and prompt with replies great customer service. Would definitely recommend.

Great value shed - had a missing part, Wendy was amazing and got it sorted very quickly. Would have been 5 stars, though the delivery company had a nightmare unloading to the point I had to help get it of the van. Overall great product and customer service.

Think again before buying from this company. I purchased an Adley 6x8 apex shed, but it actually came from Mercia Garden Products. When it arrived, nails sticking out of overlaps. Covered in wood knots that will drop out when they shrink. Cross members under the floor are already warped. Lousy Customer Service, no help at all. There is a company called Adley but apparently nothing to do with these people. All they want to do is sell sheds but they are not interested in the condition that they arrive in. 10 yr guarantee against rot ! They’ll fall apart before that.

Reece & Tom were both very helpful and sorted what needed to be done very efficiently

Very good quality shed and very good value, I would highly recommend the company, if you are in need of a shed I would recommend getting it from www sheds.co.uk.
I got lots of help from James the sales manager, answered all my questions, going above and beyond

Fantastic customer experience - Wendy Shepard deserves a special mention for making it quick and easy to order, book a delivery slot and answer all my questions. There were a few bits missing from the delivery (mainly screws) so we had to buy a few extra bits. Wendy sorted us out being refunded for all of this though.