Shecurve Reviews 466

I order the wrong size n they are resenting me my new one I appreciate that very much.

Despicable company! Don’t order from Shecurve! I’ve lost close to $80. Customer Support will drive you crazy. Horrible experience!

I ordered two bras from this company. A white and brown Underwire Support Seamless Unlined Balconette bras. I love them! I’m not sure why all the bad reviews. The order does take as long as a SHEIN order to arrive but the wait was worth it! I ordered my original size and it fits perfect! The material is so nice and soft. A few times I have fallen asleep with it on and didn’t wake up all achy. My experience has been great with this company. I really need all the colors now!

Horrible customer service, they do not allow you to return without an exuberant amount for shipping and only offer to refund 10-20% of your purchase!! Horrible

TOTAL SCAM. Order confirmed but after 9 days, I had no info on shipment. After inquiring, it was suddenly en route. I received the items in two packages 30 days since my order. HORRIBLE quality, not even like a bathing suit. I requested a refund, and they offered to give either 50% credit for the site or 25% refund to card. I contacted them three more times to request refund in full, and they finally responded asking if I'd accept 40% credit.

The sizing was not accurate and the two bras I purchased were too big. I reached out the day that I received the package to make the return. Their website says 72hrs for response. I finally heard from someone after 6 days. They wanted to let me keep the items and replace one with another size. I told them no, I wanted a refund. Now, several days later I receive another email stating that they would offer a $30 store credit or a $15 refund. Of course, I am now outside of the 30 day return window. Such a freaking scam!!!

I just got my order on 03-15-2026 and tried on one of the bras. I wanted to give it a full day review, but it doesn't fit. I'm spilling out of the top and the bottom. There is also something poking me in a couple different places. I got the size that I normally wear. The straps don't stay flat, the back is really high on my back and there is still side fat hanging out. I do not feel comfortable or confident in this bra. It's been a week since I've gotten my order, and still no response. Don't even get me started on the terrible shipping and next-to-no tracking. I would like a refund. I would not recommend nor buy from them again.

I should have looked up the company here on Trust Pilot before purchasing from them. This is the worst experience I’ve had for a return. I contacted them about the return the day after it was delivered, and their website states that a full return will be honored within 30 days of purchase delivery. They would not offer a full return, and after countless back and forth emails, I finally gave in and asked for the partial return that they offered. It has been over 7 days since they’ve supposedly processed the return, and I have not received it. Horrible customer service - save yourself a headache and do not purchase from this company.

I dont know if this website is worth to trust. I place an ordered 2 bra's from February 26, 2026 and until now March 14 I dont get any shipping information. But it says shipping will take 7 to 12 days. I emailed the customer support couple of times, as of this moment they replied wait until 7 to 15 days. So from the date I place an ordered it's more than a month in total to wait for shipping information or tracking number??? So I emailed them to refund my payment instead and decided to cancel the order. As of this time I dont get any response anymore. And they refund my payment either. This is my first-time ordered online that it take more than a month to send a shipping confirmation for the ordered. If someone read my reviews spread out about this website if someone experienced the same.

Terrible company! I believe their products are knock off versions of the same thing you can buy on Amazon for half the price. Customer service is nonexistent, you got a better chance of winning power ball than you do getting a full refund from this company, and shipping and delivery is a complete joke. I’ve only ever purchased shape wear and bras so I can’t speak on anything else they sell but I’m pretty sure you’re at a 50% chance of getting ripped off.

When I order I NEVER get tracking and it take 2-4 months to receive an item. You can email several times but it doesn’t matter because they don’t get back to you. If you want a good bra or lingerie go to adoreme and get them. You will have it in 2 weeks maximum and the cutest stuff ever.shecurve needs to go out of business. Sad thing is I had no idea it was this way. I’ve ordered 5 bras and 3 dresses. I’ve so far in 5 months got 4 bras and 1 dress. I have emailed so many times but never replied to with information,

Terrible experience overall - slow, confusing, and weird customer support exchages.

I purchased 3 bras for ~$100 on Saturday, Jan 31. I had to ask on two seperate email chains for updated tracking information after it had been 5+ biz days and the item was not shipped. I recieved two diff tracking numbers reach time.

The items finally arrived on Sunday, Feb 15. I initiated a return on the same day they arrived cause I did not like the size and feel of the items.

The process to make a return is to email customer support with the reason for the return and their policy states they will provide an address to ship back to.

After I sent the email to ask for a return, it took 4 days for a reply. The email was: "Thanks so much for reaching out! We're genuinely sorry the item wasn't quite what you were hoping for.

We totally get that sending things back can be a hassle, and the shipping costs are no fun for either of us!

That's why we'd love to offer you a simpler solution so you don't have to worry about shipping it back at all:

A $30 partial refund back to your original payment method.

It's an easier, quicker way to resolve this.Just let us know which option works best for you, and we'll take care of it right away!"

I paid $100 for bras that don't fit... so I said, no, Id like a return and refund.

Then two days later they replied with: "After reviewing your request, we want to present you with our final option to resolve this matter promptly:
Partial Refund: We can issue a $40 partial refund directly to your original payment method. You would be able to keep the goods, and this way, you won't have to deal with the cost or hassle of shipping them back."

I firmly replied and asked for a return address so I can have a full refund.

I would NEVER recommend this company - don't do business with them and don't expect an easy shipping, returns or customer support experience unless you have 1 -2 months of patience.

Purchased 4 items. Very long wait time for items. Items were too big so I’ve been reaching out for a return code. They keep giving me various options to keep items for a partial refund or exchange options and I have responded multiple times that I want a full refund, but I am not having good communication.

I have never received my package and I ordered it in December 2025 and they are showing a backdated date of August 2025 after i complained that I didn’t receive my package that I ordered on December 2025. I am not sure if they are fraud

I should have looked for reviews, Don't buy, they do not fit well, and customer service is not helpful, out 100. On bras I can't wear, have been trying to send back but just get the run around, do not buy from this scam company

Wish I could give zero stars. Took 7 weeks to get my order. Neither bra fits and they are so cheaply made. Absolutely no lift or “gel” as they call it. Waste of $55. And forget about returns! What a joke of a company! Could’ve gotten better quality at Walmart. Don't waste your time or money.

Came here to warn others! Please don’t order from here. They took over a month to arrive, the bras are the WORST FITTED SIZE EVER, and, they are refusing return / my money back. I checked their IG and there are so many experiences like mine!

This brand is a Scam ! Don’t even want to give one star , i ordered the highly viewed and supportive bra . Wks late realized no updates on shipping and when i asked for refund they are taking forever . Worst experience plz don’t fall for them

I requested to return one of the bras I had ordered almost immediately after receiving my shipment. Submitted the return request on December 29, and as if today, February 9, the matter has not been resolved. Customer service is slow to respond, and I had to reply several times to agents inquiring about what I wanted to return even though all I formation was provided in each of my responses. Finally we agreed on a refund amount, which I have now been waiting on for several weeks. I would certainly not recommend buying from this company!

I waited over a month to receive my order. When I receive the order, the underwear were already falling apart before I ever tried them on! The quality and workmanship is so poor, basically glued together with hem tape! They will not provide any refund regardless if you've ever wore them and they're still in their pack. Stay away from Shecurve!!!