While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible products and awful company. I ordered 2 packs of 3 but only received 2 pairs in totally so I am missing 4 pairs. I emailed the company constantly but didn't get a reply. When I actually tried... See more

Rated 1 out of 5 stars

Exceedingly poor communication, verging on radio silence. The checkout process does not have a confirmation stage before purchase goes through. The offers stated are the normal price ALL the time but... See more

Rated 1 out of 5 stars

Ordered two packets of 3 pairs of period underwear pants on 18th May. Nearly 3 months later still not received anything. Emailed them numerous times about my order but apart from one standard reply ..... See more

Rated 1 out of 5 stars

Same as everyone else - ordered 3 pairs got 1. Awful quality and haven't even tried them out as doubt they will do as advertised. Acknowledgement of complaint but nothing further and have complain... See more

Company details

  1. Clothing Store
  2. Lingerie Store
  3. Shoe Store
  4. Women's Clothing Store

Information provided by various external sources

SheBits - All The Bits She Needs In One Place. Your one stop shop for all the things you need to get through the day!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(36)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Order 3 products from the site. Only one arrived. Emailed and they said they would get back to me. Have emailed and messaged on Facebook several times for a refund or to send me the other items I ordered and have been met with a wall of silence. Absolutely ridiculous. Have disabled all comments and reviews on Facebook aswell.

4 August 2019
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!

BUYER BEWARE!! DO NOT BUY FROM THIS SITE!! FALSE ADVERTISING.
I ordered 6 items and received 3, they look nothing like the advertised items on the site.
Contacted Shebits but no reply.
Made a public comment on their facebook page and it has been deleted. Take note of the number of 'angry faces' on the facebook page, lots of unsatisfied customers.

4 August 2019
Unprompted review
Rated 1 out of 5 stars

Do not buy! Fraud company!

If I could give zero stars I would! This company not only didn’t send my full order, they completely blocked me from communicating with them via Facebook when I mentioned the missing items. I then went to complain on their website to be ignored again. After several emails and months of being ignored, I’ve given up and said goodbye to my money! Do not buy from this fraud company! They will take your money and run. I am not the only person they have done this too!

4 August 2019
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!! Beware, ordered the set of 3 knickers and only received one pair of bad quality knickers for almost £30, several attempts to contact she bits with only automated service notification to say complaint received, never any further response despite submitting several times, no actual address or contact telephone number either,

4 August 2019
Unprompted review
Rated 1 out of 5 stars

These people are Rip Off Artists

My experience is the same as everyone else. I ordered and paid for 3 pairs, received 1. I submitted multiple requests for information and received auto responses (requests made from 6/11/19 through 7/13/19) that they would get back to me, but they haven't done so.

I filed a claim through PayPal, but apparently selected the wrong one the first time. PayPal denied the claim when Shebits showed they proof of shipping. I chatted with PayPal and they helped me submit a different claim that would require me to return the one pair and then submit proof that I had returned them. Then PayPal would refund my money. PayPal also said they could refund the money for me to ship back the pair I received. I can't really blame PayPal, but I hope they stop doing business with this company.

At that point I was too angry with the whole thing to bother. Way to much work for me. Live and learn.

3 August 2019
Unprompted review
Rated 1 out of 5 stars

Scam company, dodgy goods

Exceedingly poor communication, verging on radio silence. The checkout process does not have a confirmation stage before purchase goes through. The offers stated are the normal price ALL the time but worse of all, they send you utter rubbish, if anything at all. I ordered 12 items. After nearly two months of waiting received 4 shoddy and cheap items that were the wrong shape, colour, size and purpose. Scam company, avoid.

3 August 2019
Unprompted review
Rated 1 out of 5 stars

Shebits-Total scammers, DON'T BUY!!

Same as every other comment! Ordered 2 packs Period underwear for my daughter I received 2 pairs of knickers, not 6 and not even in the colour scheme I requested! Total scammers! Lesson learned, I'll not buy from people like this again!
Fraudulent company,hope they get what's coming to them!

31 July 2019
Unprompted review
Rated 1 out of 5 stars

Total scammers

Total scammers. I ordered a 3-pack and instead of 3, received 1 pair that was the wrong size. The packing label also clearly stated there was only 1 pair. When I first emailed the company to ask for either a refund or the additional 1 pairs, I got an autoresponse saying they'd reply shortly ... and have heard nothing back since then even though I've tried contacting them again. I then tried to resolve through Paypal but the seller escalated to a claim, provided the tracking number, and Paypal closed the case with no further investigation. So even though I was sent 1/3 of what I ordered--and in the wrong size--I can't get my money back.

29 July 2019
Unprompted review
Rated 1 out of 5 stars

Buyer beware - this is a scam

1 star is too many stars for this fraudulent company. Please do not purchase from this company.
First they do not send anything. If you complain they send one item (you have ordered three).
Because they have sent a parcel and have the tracking they do not have to refund you until you return the item they have sent. This is to a USA address (even though your parcel came from China)
The cost of the postage will cost more than the outstanding amount for refund. So no one will return the item and therefore won’t get a refund.
You have paid £15 for an item worth about a £1.
PayPal will do NOTHING.
action Fraud will do NOTHING.

So hopefully, you are checking Trustpilot before buying and will tell your friends.

Sadly I was part of the first wave of advertising and when I checked up I could only find positive reviews.
I’m so annoyed that despite complaining about this company PayPal are doing nothing about stopping them, but they don’t seem to care where they get their funds. Thankfully it wasn’t more money. I will never use PayPal again for anything over £20.
Lastly, my advice (which I’ve been giving friends and family for years which I why I am doubly annoyed). DON’T BUY THINHS FROM ADVERTS ON SOCIAL MEDIA OR FROM WEBSITES WITHOUT PROPER DETAILS.

I can’t really afford to lose £15. Can you?

26 July 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look