Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Incredible good customer service and nice quality Shirt

My order had a little delay but the customer service was perfect! They resent the package asap with priority shipping, which is not often seen. The woman I texted with about my order was very kind and the respond came within less than a day.
The tshirt was just as described and has a nice stitching which feels really good and high quality. Some washes and still no difference in the colour or elsewhere.

That purchase was worth it and I would recommend!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Good quality t-shirts

Had to wait a little while coming from the states to the uk but well worth it as very good quality t shirts and a good fit too. Will be buying again.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Super happy

I got 2 shirts, one for a gift. The shirts are just as shown, however they run small. I had to exchange one and the customer service couldn't have been better. High quality products. Great service!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with the quality…

I am extremely pleased with the quality of the fabric and the design. I had a question for customer service and they responded the next day which totally surprised me. Looking forward to my next purchase from Shawncraft. Thank you so much.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Printing Flaw Fixed

I ordered a graphic t-shirt and received it quite quickly. Upon arrival I noticed there was a printing flaw - the image had a line through it. I contacted the company and they replied within 24 hours that they would send me a new shirt and to keep the one I have. 2 days later I received another email saying the replacement shirt had been sent. Very happy with the customer service and the quality of the shirt was very good to! Its a nice thick material and it fits true to size.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great gift idea

The shirt is great quality and design- awesome for a gift. When I needed to exchange for a different size, they were responsive and helpful. Highly recommend!

22 March 2026
Unprompted review
Rated 4 out of 5 stars

Positive Quality Response!!

The shirts were too small for the size I ordered. Shawn Crafts customer service was exemplary! They immediately sent out another package of three shirts that I had ordered in a size larger. They told me to keep the previous three shirts. At last a company I can trust who ensures that their quality assurance is in place to correct any mistakes! Thank You!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great shirts & friendly

Great shirts & friendly, helpful customer service experience. Very satisfied with this company and my first transaction with them. My 3 shirts were as expected. Thank you Shawncraft!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Just got my "Undiagnosed" sweatshirt…

Just got my "Undiagnosed" sweatshirt and I love it! I’m 5'5 and weigh 135, I got the extra large cause I wanted it to be oversized and it’s perfect! Love the quality of the fabric and great communication from this company.❤️

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Love them! Shipping did take about a month from when I ordered, but I’m very happy with the quality of the print/embroidery and love that they use Comfort Colors shirts!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Trustworthy

Very Trustworthy, you can see they worry about their clients
Besides getting my item on time, the support is fast and it really works
I was accompanied by shawncraft from beginning to the end and I'm very satisfied with my product

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service and quality!

The short I got was too big, they sent another one smaller no hassle! The quality is incredible, thick t shirt, the image is of great quality! My friend used a knock off store version and her shirt was such garbage!! Only use these guys, best shirts!!!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I had bought a shirt that was a bit too…

I had bought a shirt that was a bit too big. Rather than ask for an exchange I expressed the size issue. This company immediately contacted me to resolve the issue to make sure I was satisfied. This is a sign of a quality company. I would do business with them again.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Gitch to golden

I had a bit of a glitch with my first order but Shawn was quick to try to make things right. Do you know how rare that is? I'm amazed and so thrilled with his response.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

GREAT STUFF

First of all, I want to thank you for sending the t-shirt. Thank you very much for your attention.
The quality of them is excellent, both the fabric and the print. I love the tiger head.
Your entire catalog has amazing designs. Congratulations. Keep it up!

18 March 2026
Unprompted review

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