Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the t-shirts, noting the excellent material and designs. Many people are also very satisfied with the outstanding customer service, highlighting the company's responsiveness and willingness to resolve issues. Reviewers frequently express happiness with their orders and the overall purchasing experience, with many planning to buy again. However, some customers experienced issues with the delivery service, mentioning delays or problems with receiving their items. A few other people also felt that the sizing of the shirts was inconsistent or that the colors did not match the online images.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality, often praising the thick material, well-done prints, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the outstanding and... See more

Order

Consumers generally express satisfaction with their orders. Many customers appreciate the ease of ordering... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise prompt shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

It took a little while to arrive but well worth waiting for such a lovely print on good cotten still smells fresh at the end of the day washes well good price thankyou Shawncraft



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great quality & service

Great quality of thirts and even greater customer service. The first t-shirt that I received was a little too large for me - but Shawn took care of the replacement with one size smaller super fast and without further costs for me. Way to go! I can definitely recommend this company and will return for some of their other designs.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

ShawnCraft T-shirts

I was sceptical to purchase from ShawnCraft from overseas (American) as there are so many scams on facebook, but I really loved the prints they were showing.

So in the end I decided to purchase 3 T-shirts.

When I received my order I was over the moon, I opened my parcel in the car, I couldn’t wait to get home to try them on, the colours were beautiful and the patterns were fantastic and you definitely can’t complain about the quality of the product.

My only problem when I got home, was one of my T-shirts was too small, I emailed ShawnCraft that night and to my surprise I had a reply the next morning.

The email was a wonderful surprise, Shawn told me to keep the one I had and he would send me one in the next size up.

How wonderful is that I have never in my 70year had that happen.

Well my next order is nearly ready to go, just can’t decide which ones I want this time.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with, I had an issue and they have sorted it out really quickly. The shirt designs and quality are great as well. Can recommend

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Shawncraft T-Shirts

I highly recommend Shawncraft T-Shirts. I am thrilled with my purchase of 5 t-shirts. I feel they all express my attitude as a 70+ year old. The shirts are of excellent quality and designs. I will wear these shirts into my 80’s. Ordering is easy as is paying. I got frequent updates and tracking information which made me very pleased for choosing Shawncraft. My only problem was, I wanted them ALL!
I will be a repeat customer of Shawncraft because once you know, you know! Happy lady here 😊

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Loved my abstract cat T-shirt and tank…

Loved my abstract cat T-shirt and tank top. Particularly impressed with the quality of the material and stitching and the variety of their unique designs. My tank top didn’t fit, was a little small. I needed to contact them regarding return/replace due to size, and they responded quickly and favorably. I am very impressed with this online company, and love that it is family owned. I will continue to purchase from them and recommend them to family and friends.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

great service ..

great service ... nice high-quality shirts ... got one for my daughter as I know she has a sense of humor ... my shirt was small on me ... and Shawncraft sent me a new shirt at no charge ... I will be buying more shirts ...from Shawncraft

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent quality shirt and great customer service! Fast shipping. I received my shirt within about a week.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer support is 1st rate

Customer support is 1st rate, bought 3 excellent quality T's and one was smaller than the other 2 mediums so wouldn't fit. Shawn sent out a size up straight away, superb support.
As I said previously, t-shirts are excellent quality, the embroidery is great and the jaws print has raised a few laughs

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased three t-shirts and all…

I purchased three t-shirts and all three looked great. One of them turned out not to be the best size, so a simple email and they sent out the correct size for me. I really like the t-shirt quality and will definitely buy again.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Shawncraft

Great experience with Shawncraft! I accidentally selected the wrong size shirt when ordering and they sent me a new one for free since I had bought a couple of them for my fiancé. Would recommend, high quality embroidered shirts for a great price!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Love the shirt

Love the shirt ! Well made and I needed to exchange for a bigger size (my error) they were super responsive and sent another out right away. Def will be ordering again :)

4 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look