ShareScope Reviews 

748
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being helpful, knowledgeable, and professional. Many highlight the product's comprehensive features for investment management, with the new system offering significant improvements and valuable tools. However, some customers found the transition to the new system challenging, noting its complexity and a learning curve, especially for those accustomed to the legacy version. A few other people also felt that certain functions in the new product required more clicks or were less intuitive compared to the previous version, leading to some disappointment with specific features.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the transition to the new system... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, quick, and efficient.... See more

Product

Reviewers mention positive feedback about the product, with many finding it invaluable for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As some others have found, after twenty years, the transition from legacy Sharescope has not been easy. Peter tailors his support to your needs and does not make you feel stupid if you have to repeat... See more

Company replied

Rated 5 out of 5 stars

I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more

Company replied

Rated 5 out of 5 stars

As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more

Company replied

Rated 5 out of 5 stars

there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... See more

Company replied


Company details

  1. Investment Service
  2. Software Company

Written by the company

Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(748)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Good

Good, quick, knowledgeable support.

10 December 2024
ShareScope logo

Reply from ShareScope

Hi Thomas, thank you for giving us a 5-star review. We really appreciate it.

Rated 4 out of 5 stars

I've been a long-time user of…

I've been a long-time user of ShareScope/SharePad from sharescope.co.uk and I'm quite satisfied overall. Navigating the platform is an engaging experience, much like being in a casino, with plenty of useful information and engaging features. Customer support has been excellent, providing fast and efficient solutions, thank you Michael and team. While I've found SharePad's user interface slightly different from ShareScope and lacking some custom functions, it still offers great features such as 15-minute delayed share prices and better analysts' insights. Despite a few minor disappointments, both programs are invaluable tools for managing investments and I wouldn’t be without them. 4 stars!

23 October 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Thank you so much for your long-time support, kind words and detailed feedback Suganya! We’re thrilled to hear that you find Legacy ShareScope and ShareScope (formerly SharePad) invaluable tools for managing your investments and that you’ve had a positive experience with our customer support—Michael and the team truly appreciate your recognition. We would still love to hear more about the custom functions and minor features you feel are missing and would welcome you to email these in to marketing@sharescope.co.uk so we can explore these. Your insights are incredibly valuable, and we’re always keen to listen to our subscribers to enhance the platform and meet your needs even better.

Rated 5 out of 5 stars

As per normal problem quickly and…

As per normal problem quickly and professionally sorted thanks Michael (and Gabriel)

25 November 2024
ShareScope logo

Reply from ShareScope

Hi Alistair, thank you for the 5-star review. We will let Michael and Gabriel know the good work they are doing.

Rated 5 out of 5 stars

Great Experience

Used ShareScope for a week and then had the 1:1 training. Gabriel was very helpful and gave an insightful session, focused on areas that would be useful.
Would really recommend it.

19 November 2024
ShareScope logo

Reply from ShareScope

Hi JW, thank you for leaving us a 5-star review. If you need another 1-2-1 session, feel free to book another.

Rated 5 out of 5 stars

Great service

Great service. Great product.

13 November 2024
ShareScope logo

Reply from ShareScope

Hi James, thank you for the 5-star review. We appreciate it.

Rated 5 out of 5 stars

Excellent support service.

Thank you Michael at support/ help today for sorting out my Sharescope configuration problem with patience and efficiency. So appreciate your speedy assistance.

7 November 2024
ShareScope logo

Reply from ShareScope

Thank you so much for your 5-star review Dana! We're pleased to hear Michael could assist you quickly and efficiently. Providing excellent support is our priority, and it’s wonderful to know you had a positive experience. We’re here anytime you need us.

Rated 5 out of 5 stars

A tricky problem sorted

Patient, friendly, persevering and efficient.

4 November 2024
ShareScope logo

Reply from ShareScope

Thank you for your review! We're glad we could help and appreciate your kind words.

Rated 5 out of 5 stars

I’m enjoying navigating and finding my…


I’m enjoying navigating and finding my way round the site. It’s like being in a casino! Fun, Quite addictive with lots to play with.

There’s a hell of a lot of good information that I didn’t expect and it’s quite easy navigate with some really good functions…

17 October 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Hi Pun, thank you for the 5-star review. We are happy to hear you are getting the most out of our website. If you have any questions, please get in touch.

Rated 5 out of 5 stars

Thanks Michael for a fast solution to…

Thanks Michael for a fast solution to my question, enabling me to use Sharepad at a higher level. I've been a happy customer for many years, and use Sharepad for all my investment decisions, particularly keeping an active Watchlist.

7 October 2024
ShareScope logo

Reply from ShareScope

Hi Ian, thank you for the 5 stars. We are happy Michael was able to sort out your problem. Thank you for being a loyal customer over the years.

Rated 5 out of 5 stars

Private investor use of Sharepad

I am a private investor and the software is excellent at keeping track of multiple portfolios with a mass of information to analyse stocks. It has given me brilliant visibility of the various forms of investments I have and and the information available is invaluable.

1 October 2024
ShareScope logo

Reply from ShareScope

Hi Roger, thank you for the 5-star review. We are happy to hear that you are getting the most out of our software. Any problems, please get in touch.

Rated 4 out of 5 stars

Efficient and effective

Friendly and clear guidance to overcome the update

23 September 2024
ShareScope logo

Reply from ShareScope

Thank you for the good review Mr Al-Salim. We appreciate you taking the time to do this for us.

Rated 5 out of 5 stars

I would not be without one or the other.

I've used Sharescope for well over 20 years and found it a very useful tool for both holding portfolios and for researching shares. Last year I decided to try Sharepad, which is the cloud version, but it is markedly different in the user interface. I am a bit disappointed that Sharepad doesn't do a few of the functions that Sharescope does, such as creating a download to predict future dividend income in a portfolio (with the aid of Excel). I requested a few changes earlier this year but nothing has happened yet. But Sharepad has many other features, such as, in the basic version, 15 minute delayed share prices, viewing on any device (although the bigger the screen the better), better analysts' buy/sell views, better US reporting, to name but a few. I find I switch screens quite a lot, as opposed to Sharescope where I had built a single screen that showed everything I needed for an overview. But Sharepad has some excellent overview screens as well, plus many detailed ones. It's not as flexible in building custom screens but it can be done. Generally, both programs are excellent notwithstanding my moans above! I would not be without one or the other.

25 September 2024
Unprompted review
ShareScope logo

Reply from ShareScope

Thank you for your 5-star review and for your 20-years of subscription! It's great to hear how useful you have found the software and continue to do so through SharePad with all its additional features, data and accessibility through any device. Sorry to hear you are still waiting to hear back on some requests though, please do get in touch with the team via support@sharepad.co.uk and we can chase these up for you and explore the export functionality you are looking for too.

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