Shapeshifter Nutrition Reviews 

475
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and exceptional overall service, noting that orders arrive promptly, securely packaged, and often include pleasant little extras. Consumers also highlight the high quality of the products, mentioning smooth flavours, great prices, and knowledgeable staff members who are always ready to assist. Some reviewers were not happy with delivery delays, noting that certain parcels went missing or failed to arrive on time. A few people also mentioned that tracking updates were inaccurate and that they experienced frustrating issues when trying to resolve shipping problems.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality, great flavours, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting speedy shipping, secure... See more

Quality

Customers consistently note positive experiences with quality, highlighting high-quality products, smooth... See more

Service

Consumers find service to be positive, highlighting quick delivery times and helpful staff who consistently... See more

Order

Clients share positive opinions on order experiences, noting that products are easy to find and buy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Amazing Protein Powder! Shipping and delivery were quick and completely hassle-free, which was a great start. The flavour absolutely blew me away — I got the Ice Blast one and it honestly... See more

Company replied

Rated 5 out of 5 stars

Only leaving a review because i saw a one star at the bottom of their website. Been using this company for 1/2 years and have had absolutely no problems. would recommend to anyone wanting protein fo... See more

Company replied

Rated 5 out of 5 stars

Can't recommend these folks enough. Great choice, brilliant service and seem to be able to post to Belfast without big delays. Will absolutely be using going forward.

Company replied

Rated 5 out of 5 stars

Package arrived unexpectedly fast, was well packaged with no chance of any damage, also blessed my with a free pair on wrist straps which are much appreciated. Top quality business would definitely re... See more

Company replied


Company details

  1. Sports Nutrition Store
  2. also in
  3. Fitness and Nutrition Service
  4. Vitamin and Supplements Store

About Shapeshifter Nutrition

Written by the company

Shapeshifter Nutrition – Your One-Stop Shop for Premium Sports Supplements

New Arrivals Brand of the Month Clearance

At Shapeshifter Nutrition, we are committed to helping you achieve your fitness goals with the highest-quality sports nutrition products. Whether you are a seasoned athlete, a gym enthusiast, or just starting your fitness journey, we provide the supplements you need to train harder, recover faster, and perform at your best.

We proudly serve customers across Northern Ireland, Ireland, the United Kingdom, and beyond, offering an unbeatable range of products to support muscle growth, fat loss, endurance, and recovery.

Why Choose Shapeshifter Nutrition?

  • Extensive range of pre-workouts, protein powders, amino acids, fat burners, creatine, testosterone boosters, and recovery supplements.
  • We stock trusted industry-leading brands such as NXT Nutrition, ATP Science, Chaos Crew, Muscle Rage, Optimum Nutrition, Xtremis Labs, Kilo Labs, Innovapharm, Condemned Labz, Ghost, and many more.
  • All products are carefully selected for quality, effectiveness, and safety.
  • Free UK & Ireland delivery on orders over £50 📦.
  • Fast and reliable worldwide shipping so you can access top supplements no matter where you are. 🌍
  • Visit us in-store at Lurgan (4G Gilpinstown Road) & Lisburn (106 Longstone Street) for expert advice and personalised recommendations.
  • Become part of a thriving community of athletes, gym-goers, and fitness enthusiasts who trust us for their performance needs.

Expert Advice & Personalised Recommendations

With so many supplements available, choosing the right one can be overwhelming. That’s where we come in! Our team of experienced fitness professionals is here to guide you, whether you need a high-stim pre-workout for intense energy, a protein powder for lean muscle growth, or a recovery formula to help you bounce back faster.

We take pride in offering you the best advice, ensuring you get the most out of every product you buy. When you shop with us, you are not just purchasing supplements – you are investing in expert knowledge and a supportive fitness community.

🛍️ Convenient Shopping – Online & In-Store

We make it easy to get the supplements you need, whether you prefer shopping online or in person:

  • Secure online shopping with fast checkout and reliable delivery.
  • In-store shopping at our Lurgan and Lisburn locations, where our knowledgeable staff can help you find the perfect supplements.
  • Regular special offers and Shapeshifter Nutrition Discount codes to give you the best value for your money.

🚀 Unleash Your Potential with Shapeshifter Nutrition!

We are more than just a supplement store – we are a brand that is dedicated to your success. Whether you want to build muscle, burn fat, boost endurance, or enhance recovery, we have the products and expertise to help you reach your goals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(475)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% my go for gym nutition…

100% my go to site for all things gym nutrition... top brands, large variety, great prices, great deals/offers and super fast delivery. Any order issues resolve straight away with some free goodies thrown in.

1 July 2025
Unprompted review
Shapeshifter Nutrition logo

Reply from Shapeshifter Nutrition

Love this – thank you! 💪 We’re honoured to be your go-to for gym nutrition. Appreciate the shout out on our brands, prices, and service – always here when you need us!

Rated 5 out of 5 stars

Good .

Excellent customer service, delivered promptly , few extra goodies , always helps .
My bad choice of flavour , extreme milk chocolate, much too sweet for me .

26 June 2025
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Reply from Shapeshifter Nutrition

Thanks a lot for the feedback! Glad everything arrived quickly and you liked the extra goodies. Sorry the flavour wasn’t quite for you this time – if you ever want recommendations for something less sweet, just let us know!

Rated 4 out of 5 stars

Trustworthy

Nice customer support

30 May 2025
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Reply from Shapeshifter Nutrition

We've reviewed your order, and ensured that you have received the correct product. Claims have been made that our website has "changed the product" in your basket, which isn't possible, unless user input is provided. We have sent you your original invoice (you can also check this in your own account section), you ordered Chemix GDA, and received Chemix GDA.

We have no issue with changing products, if the product you have isn't the one you expected, we can replace it, as long as the original is returned to us, unopened, and you contact us in good time. You have waited 10 days before contacting us, and used the product. Since you have opened your product, we can't offer a replacement in this case.

Update: thank you for updating your review to reflect our customer service.

Rated 5 out of 5 stars

Great price.

Great price.

26 May 2025
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Reply from Shapeshifter Nutrition

Thanks so much for your review, we're glad you're happy. We'll be here when you need to stock up again.

Rated 4 out of 5 stars

Exact product i demanded and it arrived…

Exact product i demanded and it arrived sooner than expected. Will definitely refer and buy again 😀

3 June 2025
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Reply from Shapeshifter Nutrition

Perfect! So glad we got you exactly what you needed, and even quicker than expected 🙌 Thanks for the recommendation, we’ll be ready when you’re back!

Rated 5 out of 5 stars

Very good shopping experience

Very good place , my order came with in 48hours .

28 May 2025
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Reply from Shapeshifter Nutrition

Appreciate the great feedback! So glad everything arrived within 48 hours, that’s what we like to hear 💨💪

Rated 5 out of 5 stars

First time buy and completely satisfied

First time buy and completely satisfied

9 June 2025
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Reply from Shapeshifter Nutrition

Thanks for giving us a try! 🙌 Delighted to hear you were completely satisfied, we hope to see you back again soon.

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, awesome supplements and great customer service👌

9 June 2025
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Reply from Shapeshifter Nutrition

Thanks a lot! We’re glad you’re happy with the supplements, service, and speedy delivery, that’s the goal! Appreciate your support

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products what more do you won't!

2 June 2025
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Reply from Shapeshifter Nutrition

Fast delivery + quality products = exactly what we love to hear. Thanks for the support!💪

Rated 1 out of 5 stars

Good quality product

Good quality product, fast delivery but the spam they send to my email is terrifying so I will never buy anything there I think that anyone who reads this message should also not buy anything from this place.

at this moment it is Sunday two days after your company's reply to my post I received 17 emails today with your spam

3 June 2025
Unprompted review
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Reply from Shapeshifter Nutrition

We appreciate the review, it's unfortunate that you consider our email marketing spammy. This is something we'll look into. It seems you signed up, and got caught in a loop, a technical error on our part, which we'll resolve. Customers can unsubscribe at any time, I have removed you from our email list.

Fast delivery, and quality products are what we aim for.

Update: It's physically impossible that you have received an additional 17 emails, we don't send that many emails out in a day, and you have been unsubscribed from our email list. We advise, if you are unhappy with receiving emails, please unsubscribe, there is a link at the bottom of every email.

Rated 5 out of 5 stars

Quick delivery!

Good delivery, good product range as well.

4 June 2025
Unprompted review
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Reply from Shapeshifter Nutrition

Thanks for the feedback! Glad the delivery was quick and you’re happy with the range. We’re always adding more, so hope to see you again soon! 💪

Rated 1 out of 5 stars

Lottery if product actually delivered

Ordered from them. They use Royal Mail. Provided RM say they’ve delivered it, then they won’t help you. And RM delivered it to some random address, no idea where. Paid money, no product, just told not their problem speak to RM.

3 June 2025
Unprompted review
Shapeshifter Nutrition logo

Reply from Shapeshifter Nutrition

We follow a strict process when investigating orders that are claimed as missing. In this case, we reviewed tracking, and can see that the couriers tracking information shows picture evidence of the delivery (image shows the package at a front door, being held by a person).

Of course, errors can happen. In the case of a missing delivery, that has been marked as delivered via our courier service, we follow a process that could take up to 10 days to complete. We ask that customers check with their neighbours first, then their safe places.

If the package is still not found, we ask that customers file a formal complaint with the courier, and send us any official reference numbers, we can then take it from there. We take all customer complaints seriously, and do all we can to resolve them. We appreciate your patience while we work to resolve this.

Rated 5 out of 5 stars

Great service

Great service, fast delivery, would recommend.

30 May 2025
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Reply from Shapeshifter Nutrition

Thanks a lot for the kind words! Fast delivery and great service is what we’re all about, really appreciate the recommendation! 💚

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, really quick delivery good prices and a little discount for ordering multiple tubs. Also a nice free shaker and straps with the order, no complaints from me and will definitely be ordering from them again when I need more.

30 May 2025
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Reply from Shapeshifter Nutrition

Love this! 🙌 Glad the order process was smooth, the delivery fast, and the extras appreciated. We always like to throw in a little something when we can 💪 Thanks for the support, we’ll be ready when you’re back for more!

Rated 5 out of 5 stars

superb

quick website , kept up to date with delivery and quick postage of goods

2 June 2025
Unprompted review
Shapeshifter Nutrition logo

Reply from Shapeshifter Nutrition

Thanks so much! Great to hear the website was quick and the delivery updates kept you in the loop 📦 Appreciate the feedback and hope to see you again soon!

Rated 4 out of 5 stars

Damaged item, no response

I ordered 2x 5,4kg serious mass. One bag came damaged, ripped at the bottom. I sent an email with photos back asking about the resolution and no answer . Really disappointed , as I was a regular customer.

I got a replacement and some extra items plus 10% off for the next order so I am pretty satisfied with customer service.

29 May 2025
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Reply from Shapeshifter Nutrition

Often, couriers can be rough with our packages, especially with heavy items like Serious Mass. If damaged goods are received, our customer service team handles this promptly, and issues refunds/sends replacements where needed.

I have spoken to our customer service team this morning, your initial email was sent after our opening hours on Friday evening, with a weekend off, and staff holidays on Monday, this email wasn't picked up until Tuesday morning. We apologise for the delay in responding, the customer service team will resolve this asap. We appreciate your patience while we sort this out.

Update: we can confirm this issue has been resolved, the product has been replaced, and we are awaiting return of the damaged goods.

Rated 5 out of 5 stars

Exceptional customer support and…

Exceptional customer support and response. An issue with a product arose, but shapeshifter went above and beyond especially as it wasn’t due to anything on their end.

28 May 2025
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Reply from Shapeshifter Nutrition

Thanks for the kind words! We always aim to go the extra mile. Glad we could sort things out for you quickly. Appreciate your trust and support! 👍

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