I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Contact info
United States
- hello@shapermint.com
- shapermint.com
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’ll never received my order I placed…
We’ll never received my order I placed in April still waiting and as well got email that one item is out of stock and tried to exchange with Rachel their ai assistance no gone then told it will be another 3-5 business days. Overall not a great experience and u can’t seem to talk to anyone
The quality of the item that I purchased. And it arrived in six weeks, which is normal for y’all.
Arrive in this timeframe that I was given, which was six weeks. The quality of the merchandise. The only thing that I had a problem with was the sizing as what do you do when your stomach is larger than your breast. Cause they’re two different sizes. How can we get help with this?
Applying a DISCOUNT CODE
I was offered an opportunity to apply an additional discount to items that were already on sale. As I tried to complete the order, I was not able to apply the discount code. I started a chat with SHAPERMINT AI, that was escalated to a live representative. The live rep worked diligently with my order and sent me a link. The link allowed me to apply the discount code and my order was reduced even more. The sales representative's name was JOY. JOY was friendly, efficient, and professional. Most of all, JOY made sure that SHAPERMINT honored the discount code that was offered to me for being a long-standing customer.
Love my bras!!
Very easy to order and very easy to return if you’re not happy with your purchase. Staff are friendly. Love the bras!!
I haven’t worn the product let me…
I haven’t worn the product let me enough to comment more.
Comfortable soft material
Comfortable soft material. Very supportive bra. Had to exchange for size only but return was quick and easy and received replacements in 2 days.
Best Find of My Life … next to my husband
I’ve been searching for a bra that suits my needs for decades and finally found them in Shapermint. Very comfortable, the only bra that doesn’t show silhouette of my nipples. Very very happy with the product.
There’s still a lot to improve on how their website processes purchases from Australia (e.g. quoted in AU$ but charged in US$ which incur bank fees). Having said that, they always resolve and make the necessary refund whenever I reach out. Very trustworthy, responsive and reliable.
The bras are so comfortable
The bras are so comfortable. They do have a lot of hooks but they are in the front so easy to get to. I do hope however they will not sign me up for a monthly club thing. I do not need to buy underwear every month., BUT I do love the bras.
I was sceptical at ordering but once I…
I was sceptical at ordering but once I received and tried on my purchase I am more than satisfied and would definitely recommend people to purchase and try for themselves. Great value too and quick delivery.
This company is like many who advertise…
This company is like many who advertise on Facebook and other social media. They use “gotcha” tactics when ordering by putting offers in front of you before you leave the site or finalize the purchase that look like you are getting a better offer. Then you realize they have doubled or tripled the items in the cart without an opportunity to review the purchase before it is processed. Immediately trying to stop the purchase does no good and the customer service is just another means of strong arming you into the purchase. There are too many of these companies using social media to push their products. As a consumer, I will NOT do business with companies using these underhanded practices.
I had a couple issues
I had a couple issues. First , when ordering underwear, ended up with an extra two that I didn’t want due to confusing ordering setup. Informed Customer service right away and was told I would be removed from ‘club’ ? Sent these back and ordered cami with remainder of refund. Didn’t fit and didn’t have the rubber to hold bottom in place. I will probably not order from then again.
Fast service
Fast service. Products I have ordered are all comfortable and have excellent support.
My order came in the amount of time…
My order came in the amount of time that was told to me . My shapers fit well and I look to get much use of them.
Be careful placing order
Love the product but hated the buying experience where at checkout believed I was being asked to reconfirm my order and ended up with double my order - which I could not immediately cancel. Felt duped.
Good quality
The items arrived really quickly. They were packaged well. Really good fit and great quality. Would definitely recommend.
Love love love it!…
I love every single item I have purchased from Shapermint. The quality is exceptional, the price unbelievable and the customer service is fantastic. Quick delivery on top of that and I'm one very happy customer.
Lovely products
Lovely products. I got a built in bra cami which is so soft as well as supportive.
wonderful product and great delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








