Shapermint Reviews 41,198

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,891 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, support, and high quality. Many appreciate that the items feel natural and are suitable for everyday wear, with some noting the excellent fit once the correct size is found. People also frequently praise the customer service for being helpful and efficient, often resolving issues quickly. However, some customers were dissatisfied with aspects of their order and delivery. There were instances where items were missing or incorrect, and some experienced difficulties with returns or exchanges, particularly when trying to reach a live person in customer service. A few people also mentioned issues with items not performing as expected or with sizing inconsistencies for certain products.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the comfort and fit of the bras,... See more

Quality

Customers consistently express satisfaction with product quality. Many reviewers praise the comfort,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more

Rated 5 out of 5 stars

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional br... See more

Rated 5 out of 5 stars

Buying undergarments online was a bit scary. Size charts can be off, returns can be intimidating. Thankfully with Shapermint, every step was easy! The product is amazing, so there will never be a retu... See more

Rated 5 out of 5 stars

Excellent customer service & quality of the products is amazing. Little disappointed it didn't 100% do what the video shows on the cami - my waist is a little smaller but it didn't enable me to fit i... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.9

Great

TrustScore 4 out of 5

41K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Perfect in the cup

I love the bras, they are really comfortable. However, they go on cup size, so the cup fits but the rest is a bit too loose and I will have to make some alterations. Pity, I was finally hoping I had found ther perfect bra!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality of merchandise

Good quality of merchandise, efficient shipping, good sale prices. The 3-pocket leggings I purchased are extremely comfortable and not too hot to be worn through the spring. This is my second time ordering and I will continue to watch for sales.

30 April 2026
Rated 1 out of 5 stars

EMPLOYEES DONT KNOW HOW TO READ “M” or “L” sent me the wrong size twice!

Sent wrong size on first order then after getting another order sent you dumb people still sent the wrong size again. A “M” is not a large it’s a medium. 2 orders & you still can’t get it right. Then I try to contact you & I get the AI person that wants me to wait another 24-48 for someone to contact me by email. PLEASE JUST REFUND MY MONEY!!!!!

30 April 2026
Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, sizing is explained well and product arrived quickly. I had one item I needed to replace as it did not fit as expected and getting that resolved was also very easy.

30 April 2026
Rated 1 out of 5 stars

Billed for $5.32 EVERY MONTH

I am being billed for $5.32 EVERY MONTH and I want it cancelled!

6 January 2026
Shapermint logo

Reply from Shapermint

We hear you, Andrea! We’ve sent you an email with more details. Please take a look at your inbox, including your spam or promotions folder, just in case, and feel free to reply directly to the email so we can continue assisting you and help get everything sorted out.

Rated 1 out of 5 stars

It would be nice if I received what I…

It would be nice if I received what I ordered. This is like the 10th time I have said the same thing. The way you do business is awful. I shouldn’t have to wait for my order when the wrong product was shipped to me. I will never buy anything from you again.

4 May 2026
Shapermint logo

Reply from Shapermint

We hear you, Brenda! We’ve sent you an email with more information. Please feel free to reply there if you have any questions or need any further assistance. We're here for you.

Rated 5 out of 5 stars

I love the one piece design of this…

I love the one piece design of this item. It is a lot more comfortable than trying to wear a bra with a compression camisole. The adjustable straps are a plus as well. The only thing i would recommend is making the midsection a little more firm. It gives enough that you don't have to do a workout to get into it. But at the same time that means you aren't getting the strongest compression. I wear one daily and love it. Washes well and keeps it's shape. Wears nicely under a knit top that is see through or your best dress. I would and have recommended this product.

30 April 2026
Rated 5 out of 5 stars

Hallelujah!

Service was quick, accurate. Product is super! Actually makes me feel like my 73 yr old body is held together! Gives a feeling of confidence!

4 May 2026
Rated 5 out of 5 stars

My search is over!

I’ve searching for a bra that fits and lifts my aging breast. Finally support and lift that is both extremely comfortable and affordable!
Customer service and exchanges were quick and easy to use.
Thank you Shapermint!

3 May 2026
Rated 5 out of 5 stars

Cadillac of bras

Best bras ever! Love the cotton bralette the most, although I bought one of each and love them all. Wonderful fabric, excellent fit and extremely comfortable.

1 May 2026
Rated 5 out of 5 stars

pain free "return" process

pain free "return" process - quick, easy, generous
thank you

I will probably never buy another bra (I'm almost 80, live bra-free as much as possible) but this has been a satisfactory online purchase

4 May 2026

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