Shape Bands logo
Visit website

Shape Bands Reviews 17

•
TrustScore 4 out of 5

4.1

Fitness Equipment Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fitness Equipment Store

Written by the company

Shapebands.co.uk supply home workout equipment to our customers, ranging from the new years resolution exerciser right through to the gym veteran. We pride ourselves on care (5* customer service) and quality (we only source the highest quality products). We also try and consider the environmental impact where possible with our packaging and logistics.

Contact info

4.1

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Late delivery

The products are great, it just the delivery was late. I ordered them on Wednesday morning and paid an additional £4.99 for express delivery (1-2 working days). However, the did not arrive until Monday morning which is the standard delivery time which would have been for free. I will be requesting a refund of the express delivery fee.

6 September 2021
Shape Bands logo

Reply from Shape Bands

Hi Matthew,

Sorry for the delay in the shipment, it was a shipment error on our part.

We will refund your postage for you.

We’re pleased you like the products.

Thanks

Rated 1 out of 5 stars

Zero customer service response

Thanks for asking me for a review. My phone autocompleted the wrong address and as soon as I sent the order I immediately tried to contact customer service to tell them the right address. I did this both via email and on their website online form. No reply, and they still sent it to the wrong address where I was unable to retrieve them - I therefore paid the full price and have no product. I’m sure they’re great bands but it would have been nice for someone to actually be able to take a customer service request before the product is sent for delivery.

7 August 2021
Shape Bands logo

Reply from Shape Bands

Hi Nicolo,

We’re sorry that you’ve not received your bands.

The shipment was posted to the address given but we didn’t pick up your email, which is an error on our part.

Our email system went down and we lost incoming emails, including notifications via trustpilot.

It has all been fixed now.

We will send out another set of bands to the new address given with a free gift for you.

Apologies again.

Rated 5 out of 5 stars

Excellent product

Excellent product. Will be wearing it at football for extra support.
Great fit (large) and nice colour (charcoal grey/black).
Value for money - excellent.

20 May 2021
Rated 5 out of 5 stars

I honestly thought these could be a…

I honestly thought these could be a gimmick but I’ve bought them as they came recommended by YouFit and I’m on the programme so why not. And wow. You get more out of these than free standing weights. Get your form right and the tension on the exercises and you certainly feel it.

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Best value resistance bands on the market

I've used my resistance bands for 2 months now and they're in just as good condition as the day I bought them! My clients and friends are also using them as part of their workouts and seeing some fantastic results. The best value bands on the market 100%!

10 February 2021
Unprompted review
Rated 5 out of 5 stars

As good as going to the gym

Ordered the shape bands when all gyms shut during lockdown. I have been very pleasantly surprised. I have been able to work all muscle groups and also improved cardio vascular.
I have been able to keep shape if not improved. All in all very impressed

10 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look