Shangri-La Wellness & Massage Spa Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Massage Spa
  2. Day Spa
  3. Massage Therapist
  4. Wellness Center

Written by the company

Shangri-La Wellness & Massage Spa in Richmond Hill, ON is a place where you can feel at peace with your body. We offer the best relaxation, renewal and revival massage services for our customers. Our therapists are very skilled in providing relaxations to their customers with various massages such as Relaxing Body Massage, Shiatsu Massage, Thai Massage, Relax Massage, Asian Massage, Hot Stone Massage, Foot Massage Reflexology, Chinese Massage, Table Shower, Couples Massage, Walk In Massage, etc. All of our services are designed to make you feel better and help you relax or relieve stress in your muscles. Come to Shangri-La Wellness Centre located at hwy 7 and leslie to enjoy the pampering experience you deserve! :)


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Table Shower and Massage

Visited Shangri-La Wellness Center and had the pleasure of being taken care of by Sarah. Her expertise in massage is truly remarkable, and her table shower massage skills are second to none. I left feeling incredibly relaxed yet surprisingly invigorated. The entire experience was simply amazing.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Rejuvenating & Affordable Massage in Richmond Hill

I recently had the pleasure of visiting Shangri-la Massage Spa nearby me, and it was completely impressed with the exceptional quality of the massage I received. The relaxing atmosphere, the skillful technique, and the reasonable pricing all contributed to an unforgettable massage experience. I highly recommend this establishment to anyone looking for a rejuvenating and affordable massage in Richmond Hill.

28 May 2023
Shangri-La Wellness & Massage Spa logo

Reply from Shangri-La Wellness & Massage Spa

Thank you so much for your kind words about Shangri-La Wellness & Massage Spa, Bru! We are so pleased to hear you enjoyed your experience and found it both rejuvenating and affordable.

Our mission is to provide high quality services while maintaining competitive prices, and we are thrilled that we could meet your expectations! Our professionals have been trained to use advanced massage techniques that strive to create a healing effect in the body as well as calming the mind.

We aim to provide outstanding customer service every time, and we hope you'll come back for another relaxing session with us soon!

Rated 5 out of 5 stars

Shangri-la's Won Me Over as A Satisfied Customer

Well, let me tell you - the massage at Shangri-la spa was better than a sloth nap and the customer service team was more helpful!

Although, they did cancel my initial appointment the day before and I was like a pug with no treats. We went back and forth like a cat chasing a laser for 2 hours until both the massage therapist and I were finally free. In the meantime, I missed my opportunity to have a luxurious 90 minutes of relaxation. Instead, I got a 60-minute back walking and body massage that was about as refreshing as a mid-afternoon coffee.

Regardless, I can happily say that Shangri-la Massage Spa has won me over as a satisfied customer!

18 May 2023
Shangri-La Wellness & Massage Spa logo

Reply from Shangri-La Wellness & Massage Spa

Thank you for your wonderful review, Sha Puro! We are so glad to hear that you enjoyed the back walking and body massage at our spa. Our customer service team strives to do their best for all of our customers and we apologize that rescheduling was difficult in this case.

We appreciate your understanding in the matter and we will make sure to ensure a smoother booking experience if you ever want to book with us again! We hope you come back soon so you can enjoy the luxurious 90-minute treatment.

Thanks again for your kind words and we look forward to seeing you soon!

Rated 5 out of 5 stars

I felt like a new person after my massage at Shangri-La

I recently had a luxurious experience at Shangri-La Massage spa in Richmond Hill, ON - one that I can't recommend highly enough! Coco, my masseuse and all-around dynamo provided me with an incredible service table shower and body scrub using essential oils. She was so kind and attentive; the atmosphere too was spotless in every way. After such indulgence there's only one thing to say: it won’t be long before I'm back for more pampering from Coco at Shangri-La Spa!

7 June 2022
Shangri-La Wellness & Massage Spa logo

Reply from Shangri-La Wellness & Massage Spa

Thank you so much for taking the time to review your experience with us, Peter! We’re delighted to hear that you had such a great experience with Coco. We take pride in our customer service and attention to detail at Shangri-La Wellness & Massage Spa, and it sounds like we really knocked it out of the park this time.

We know that your time is valuable, so we strive to return that favor by providing an incredible pampering experience that encourages true relaxation. We really appreciate you returning for more and hope to see you again soon!

Rated 5 out of 5 stars

Nice Clean Massage Spa. Friendly staff

I went to shangri-la massage spa this week and I got the best pressure point massage and had a tabel shower & body scrub too. The therapist really knew what she was doing, I had never been there before but it was worth the drive because this is a hidden gem.

17 July 2022
Shangri-La Wellness & Massage Spa logo

Reply from Shangri-La Wellness & Massage Spa

Thank you for choosing Shangri-La Wellness & Massage Spa, Clarence! We're truly honoured to hear that your visit was a pleasant one. Our team puts a lot of effort and care into our services, so it's rewarding to hear we successfully provided an enjoyable treatment.

We take pride in our hidden gem status here at Shangri-La, and we hope that every one of our customers experiences the same level of satisfaction. It's always nice to be recommended to others, so thank you for helping us spread word about our business!

We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The most incredible hot stone massage…

The most incredible hot stone massage experience I've ever had! My masseuse was so good that she made me feel sleepy during the session and woke up feeling refreshed. Highly recommended for anyone who wants an amazing time at Shangri-La Wellness & Massage Spa!

4 April 2022
Unprompted review
Shangri-La Wellness & Massage Spa logo

Reply from Shangri-La Wellness & Massage Spa

Thank you for choosing to experience Shangri-La Wellness & Massage Spa, Hideki. We are thrilled to hear that you enjoyed your hot stone massage! Our team strives to provide an exceptional experience and it is wonderful to know that we succeeded in doing so for you. We hope to welcome you back soon!

Shangri-La

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look