Shades of Coffee Reviews 

Incredibly quick delivery, great range of products! Product looks and feels great.
I got the bottomless portafilter - fits perfectly into the machine and matches the existing handle. Will probably be using them going forwards to upgrade my coffee machine.

Extremely good pre sale communication also great help when I needed it during install.
Excellent customer service

Fantastic product, quick shipping and good supply, everything stocked regularly

The Bottomless Porta-filter is great - polished finish cast aluminium body with a good quality filter. The wooden handle also has a great finish and is interchangeable with other wooden handles from SOC. And of course it’s great to see the coffee ooze through nice and evenly!

Had an issue with my PID, with the help and guidance from Adrian, everything is fixed and back in working order.

Thank you for your help and patience, can’t recommend Shades of Coffee enough.

Great products, wonderful service, easy to follow installation instructions.

Great website if you have a Gaggia the one to use if for getting a baby 06 even better for the coffee performance.

Shipping was incredibly fast, quality of items was exceptional, and best of all the instructions you provided automatically with the purchase of the 9 bar spring was so easy to follow. Really great experience.

Quick dispatch, well packaged, tidy product that seems to be working well and I’m sure that it will become better and better as I learn to use it more. Considering the amount of modifications needed SoC have domestically a great job getting this kit to fit in the Gaggia case. My only real frustration was fitting - the instructions do have everything you need to know, are step by step and quite well illustrated. I did find them overly and frustratingly conversational and details of whys and wherefores kept distracting. There isn’t an easy ‘Use’ part of the instructions either. It needs are working IMO. But it does contain all the information to fit in the right order so this certainly shouldn’t put anyone off buying the kit!

The products are great and well documented - but the friendly fast and knowledgeable support is what really shined for me, some of the best i've ever come across for a range of products. Take your Gaggia to the amazing next level!

The purchase and delivery was super quick, thank you!
The only constructive feedback I have is about the timer, it's lush, brilliant at yining my extraction. But maybe a bit expensive? Plus it has to be at a certain angle to be able to read it, if you see what I mean.
Love your company, and will order items again:)

I appreciate the helpful communication and support with choosing the right product. Also quick dispatch and delivery is great.

You can be certain that the products Shades sells are really good quality and work perfectly.

Very helpful explanatory detail with my purchases for the PID kit and pressure gauge for my 2009 Gaggia Classic.

I ordered the PID, over pressure valve and pressure gauge kits. The detailed guidelines are impressive, and you really can't do wrong (pictures, warnings, reminders, etc...) The pressure reduction and temperature control improved my shots. Thank you!

Excellent customer service - incredibly quick to respond the emails. And very fast next day delivery. My go to shop for all my Gaggia Classic needs!

Customer support has proven to be extraordinary-fast, courteous and accurate. Shipping was timely and items were well packaged.

I highly recommend!

The website was good and the customer service was good.
The shipping process was not. Nasty surprise of VAT and customs handling fees.
They say that this is disclosed on the website - but if it is, it isn't obvious.
They really shouldn't offer Euro currency - or shipping - without an EXPLICIT statement that there will be extra charges that the buyer has to acknowledge.

I had questions after purchasing a few items. I reached to Shades and heard back promptly. The response was detailed and resolved my issue. I purchased a PID, brew head, screen and gaskets. The items fit perfectly and are high quality. I would buy from Shades again.