I had approached many companies. Every 1 had given competitive quote.. n it was difficult to choose but got special recommendations from Claude AI . And let me tell u that was the best decision ever... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
my overall experience with sgt auto transport was provided with excellent communication not only with the broker but, with the caring and considerate driver Khalil. he had difficulty unloading in a re... See more
Company replied
Believe the reviews. Great communication, good price, and safeguards in place to help ensure peace of mind that your vehicle will arrive in the condition it left when picked up. Example: My driver too... See more
Company replied
I have shipped several cars over the years and by far this has been the best experience. From entering an order on Tuesday night the car was picked up Wednesday and delivered from Florida to North Car... See more
Company replied
Company details
Written by the company
SGT Auto Transport is a 5-star rated auto transport management company headquartered in Bohemia, New York. Established in 2014, we are fully licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 873392 and the U.S. Department of Transportation (USDOT) 2521690. As a BBB-accredited, A-rated company and proud recipient of the Best Mover of 2024 award, we've built our reputation on reliability, transparency, and customer satisfaction. To date, we've successfully delivered over 100,000 vehicles, served more than 75,000 happy customers, and work with a network of over 45,000 vetted carriers across the country.
Contact info
80 Orville Dr, Ste 100, 11716, Bohemia, United States
- 8645465038
- info@sgtautotransport.com
- sgtautotransport.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Transport Around
From the start, communication was excellent and I always knew what was going to happen. The person who initially answered the phone was always in touch. There was another young woman who kept in touch with me when the car was going to be picked up. The man who came and picked it up was professional and you could tell. He knew what he was doing. The car got there in one day. It was in beautiful shape. The price was right. What more could you ask for? I highly recommend SGT Auto Transport.
26 June 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for the great feedback! We're glad everything went smoothly and that our team kept you informed throughout the process. We appreciate your recommendation and hope to assist you again in the future!
We have used SGT twice now
We have used SGT twice now, shipping personal cars from Virginia to Utah. Highly recommend their services!
27 June 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your trust and recommendation! We’re happy to hear that you were pleased with our service. We look forward to serving you again in the future!
Very good customer service
Very good customer service,
Very helpful and friendly at picking up the car,
Excellent delivery to destination.
For sure I will use this company again on the way back.
13 June 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for the great feedback! We're pleased you had a smooth experience and look forward to helping you again on your return trip!
Great!
Overall experience was great. All time lines were met and the driver was extremely professional and went the extra mile to ensure a smooth delivery.
21 June 2025
Unprompted review
Reply from SGT Auto Transport
We're glad to hear that everything went smoothly and that all timelines were met. It's great to know our driver provided exceptional service and went the extra mile. We truly appreciate your support and look forward to assisting you again in the future!
Ricardo was Great
Ricardo was Great! Very friendly and professional and got my car here quick. Thank you Ricardo!!
22 June 2025
Unprompted review
Reply from SGT Auto Transport
We're delighted to hear that Ricardo delivered prompt and professional service. Thank you for choosing our service!
Outstanding prompt service
Outstanding prompt service. Excellent communication. Early delivery of vehicle. Ease of transaction. Highly recommend this company.
21 June 2025
Unprompted review
Reply from SGT Auto Transport
Thank you for your wonderful feedback! We're so pleased to hear that everything went smoothly—from communication to early delivery. Your recommendation is truly appreciated, and we look forward to assisting you again down the road!
Decent Experience
I received my car 1 day late. Did not get any update about whereabouts of the car during transit. Everything else went great.
20 June 2025
Unprompted review
Reply from SGT Auto Transport
We’re glad to hear that everything else went great with your experience. We sincerely apologize for the delay in delivery and the lack of communication during transit. We understand how important timely updates are, and we’re working on improving our tracking and communication systems to prevent this in the future. We appreciate your patience and hope to serve you even better next time.
Everything went well
Everything went well; great driver, particularly good communication.
18 June 2025
Unprompted review
Reply from SGT Auto Transport
We're thrilled to hear everything went smoothly and that the driver's communication made a great impression. Thank you for your kind words—we look forward to serving you again!
I was impressed with the timeliness
I was impressed with the timeliness. The communication along the way. The car was in the same condition and the follow-up with pictures was impressive.
17 June 2025
Unprompted review
Reply from SGT Auto Transport
We're thrilled to hear that the timing, communication, and condition of the car met your expectations. Looking forward to serving you again in the future!
From reservation to delivery Sgt were…
From reservation to delivery Sgt were great to deal with. The driver Jose who delivered my truck was great and Bonnie made completing the transaction a breeze
24 June 2025
Unprompted review
Reply from SGT Auto Transport
We’re happy to hear the entire process—from reservation to delivery—went smoothly and that our team made everything easy for you. We truly appreciate your business!
Very Pleased
great sales team, great driver, great customer service, great results
22 June 2025
Unprompted review
Reply from SGT Auto Transport
We're glad you had a great experience all around. Thank you for sharing your positive feedback!
Quick and fast
23 June 2025
Unprompted review
Reply from SGT Auto Transport
We greatly appreciate your comment. Thank you for choosing to do business with us!
Wonderful driver
The driver was in contact with us the entire time and was very helpful and punctual. I will definitely use your services again and highly recommend you to my family and friends. Five stars from start to finish!
20 June 2025
Unprompted review
Reply from SGT Auto Transport
It’s great to know the driver was punctual and supportive throughout your experience. Thank you for recommending us to your family and friends—we can’t wait to assist you again in the future. Thank you for your support!
SGT was very responsive
SGT was very responsive. They did a great job keeping me informed at every stage of the process. The car was picked up and arrived on schedule. Everyone I interacted with was nice and professional.
24 June 2025
Unprompted review
Reply from SGT Auto Transport
We're glad to hear you were kept informed and that the pickup and delivery went smoothly. It’s great to know our team was professional and friendly throughout. We appreciate your support!
Phoenix, AZ to Miami, FL Car Transport
We contacted SGT to move our son's car from Phoenix, AZ to Miami, FL. The whole experience was really good. Agent on phone was helpful, clearly explained the process and was able to send us a copy of the agreement via email right away. I liked the fact they didn't take any money up front. Pickup in Phoenix was seamless. Super nice, courteous driver Luis who was very helpful and found a good spot nearby my son's house for the car pickup. He even picked up my son in Miami from the airport to take him to the car. Everything went smoothly for pickup and drop-off. My only recommendation would be some flexibility in picking up the car as driver had to leave next day early morning so my son had to pick up the car late at night. Overall though, great experience. Pricing was reasonable. Would highly recommend this car delivery service.
22 June 2025
Unprompted review
Reply from SGT Auto Transport
We’re thrilled everything went smoothly and that Luis provided excellent service. We appreciate your feedback on pickup flexibility and will keep it in mind. Thanks again for your trust and recommendation!
Excellent transport company to work with…
We were very pleased with this transport company. They explained the entire process of the transport and we had no issues
The driver was in contact with us so we would know when the vehicle would be delivered
Excellent transport company to work with. Would use them again if we ever need a car transported.
13 June 2025
Unprompted review
Reply from SGT Auto Transport
We’re delighted to hear that the entire transport process was smooth and that our driver kept you well informed. We’d be more than happy to assist you again whenever you need vehicle transport.
Delivery the car on time
Delivery the car on time, the handle off of the car exchange could be better. For example know which delivery person contact before hand because these days you have a lot of spam calls and scammers too.
14 June 2025
Unprompted review
Reply from SGT Auto Transport
Thanks for your review! We're happy the car arrived on time. We’ll improve the handoff by sharing delivery details earlier to make the process smoother and more secure.
Communication was sub par
Communication was sub par. Told me a specific window my delivery would arrive by and did not communicate that it was delayed.
19 June 2025
Unprompted review
Reply from SGT Auto Transport
Dear Asad,
Thank you for your feedback, and we sincerely apologize for the lack of communication regarding your delivery delay. We understand how frustrating it is to expect a delivery within a promised timeframe and not be informed of changes. This is not the level of service we aim to provide, and we’re actively working on improving our communication process to ensure this doesn’t happen again. If there’s anything we can do to make this right, please don’t hesitate to reach out to us directly.
Thank you again for bringing this to our attention.
Sincerely,
The whole experience deserves 5 stars
The whole experience deserves 5 stars! I recommend SGT Transport for your shipping needs. The transporter arrived on time and on the date that was selected. He handled my vehicle with care. My vehicle arrived on time to its destination in perfect condition. I recommend 10/10.
20 June 2025
Unprompted review
Reply from SGT Auto Transport
We're thrilled to hear everything went exactly as planned and that your vehicle arrived safely and on time. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.
Great communication and on time pickup
Great communication and on time pickup. Car was well taken care of and driver was pleasant to work with.
22 June 2025
Unprompted review
Reply from SGT Auto Transport
It's great to hear that everything went smoothly and the service met your expectations. We truly appreciate your support and hope to assist you again soon!
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