SGS Model Store Reviews 655

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its efficient and prompt delivery service, often noting that items arrive sooner than expected and are always well-packaged to prevent damage. Many appreciate the excellent selection of products, particularly the availability of individual sprues, and consistently find the prices to be competitive and reasonable. Reviewers also highlight the outstanding customer service, describing it as quick, efficient, and communicative. The ordering process is consistently described as smooth and easy to navigate, contributing to an overall positive experience for many consumers.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great selection of items,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, speedy, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight finding desired models... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sometimes you don’t want a whole box of figures & you just need 1 or 2 sprues from the relevant set. That’s where I’ve found SGS Model Store to be perfect. Great range of Victrix sprues & unlike many... See more

Company replied

Rated 5 out of 5 stars

I had tried several suppliers to get some paint masks for my current model without success. This On-Line trader said he would contact his supplier and see if they were available which he did and sent... See more

Company replied

Rated 5 out of 5 stars

Ordered 3 different sprues, delivered well before I expected and packed extremely well so no chance of them getting damaged. Love that it was so easy and painless. Have no problem recommending to oth... See more

Company replied

Rated 5 out of 5 stars

Did what it said on the tin ! Particularly impressed with realistic post charge . Two other companies wanted £3.45/99 on post charges for a very small item ,not fragile and well inside letter pos... See more


Company details

  1. Game Store

Written by the company

Mail order stockists of plastic model kits, figures, paints, books and accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

655 reviews

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Rated 5 out of 5 stars

Brilliant response

Really helpful especially when I quickly realised I had forgotten to add a sprue to my order. Instant response quick invoice job done!!!!
Received quickly perfectly packaged.
Coming back for more.

4 April 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

Rated 5 out of 5 stars

Hood product

Product exactly as described and sent really quickly. Thanks!

2 April 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

Rated 5 out of 5 stars

Excellent Service

I’ve used the store on three occasions and have not been disappointed. Very quick delivery and very competitively priced. Thanks.

31 March 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

Rated 5 out of 5 stars

Order arrived in good and condition

Order arrived in good and condition. Seller did not charge a rip off price for postage and packing either, well done sir.

1 April 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

Rated 5 out of 5 stars

No Probs, Bro!

Ordered it.
They delivered it.
Happy with the service and price.

17 March 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

Rated 5 out of 5 stars

Very good

Very good. Sprues arrived well packaged and promptly.

11 March 2025
SGS Model Store logo

Reply from SGS Model Store

Thank you ever so much for the review it's really appreciated.

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