I have placed a order the 31/12 and it showed have to take 3-5 working days to arrive: It's just arrived better then I've aspected ! Just today I wrote them because the order from their web site sh... See more
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Ordered a product on June 6, with "guaranteed free shipping in 4-7 days". SferaUfficio only sent out the product after 12 days. Another 12 days after the package was sent from Milan, I am still waitin... See more
Shipping times are way too long, but customer service does their job. I came to this store for the good price: I bought a pair of headphones (Jabra Evolve 65 for 220 euros), the store promised to shi... See more
Company replied
Mac Mini M2 Pro e LG 27MD5KL Monitor 5K arrivati nei tempi indicati celerità e correttezza sito da usare e super precisi
Company details
Written by the company
Sferaufficio è un negozio online italiano che dal 2005 si impegna ogni giorno per offrire ai suoi clienti i prezzi più vantaggiosi del mercato ed un servizio puntuale ed efficiente. Ascoltiamo sempre i nostri clienti e cerchiamo continuamente di migliorare ogni aspetto del servizio: dalla selezione dei fornitori e dei corrieri all'affidabilità ed alla sicurezza del sito passando per la chiarezza e completezza delle informazioni e la gestione rapida di ordini e spedizioni.
Contact info
91100, Trapani, Italy
- sferaufficio.com
Replied to 70% of negative reviews
Typically replies within 1 week
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Servizio rapido ed efficiente
I received my order exactly like in the website and clients services is very helpful
Still waiting after 4 weeks...
Ordered a product on June 6, with "guaranteed free shipping in 4-7 days". SferaUfficio only sent out the product after 12 days. Another 12 days after the package was sent from Milan, I am still waiting for it from Bologna.
Customer support has been able to solve my problems
After cancelling my order before shipping, and having a problem with Findomestic, the customer support has been kind and responsive to solve the issue.
Shipment less than I've aspected !
I have placed a order the 31/12 and it showed have to take 3-5 working days to arrive: It's just arrived better then I've aspected !
Just today I wrote them because the order from their web site showed that the order was not yet managed, I was worried. I suggest them to better shows their information on web site ...
Very good customer service
Very good customer service, I would recommend it if you don't need things urgently. Overall good experience.
Shipping time
Shipping times are way too long... I cancelled my order, the refund process was way too long as well. Stay away from this company...
Edit: Refunds can ben done instantly. Why to wait four days. This is not my first refund, I know how it works. I had to remind you twice.

Reply from Sferaufficio
Shipping times are way too long
Shipping times are way too long, but customer service does their job. I came to this store for the good price: I bought a pair of headphones (Jabra Evolve 65 for 220 euros), the store promised to ship them in a period of 4-7 days. As the shipping tracking number wasn't available 4 days after completing my purchase, and based on the bad reviews I read from this store, I was really worried and contacted customer service to see what was going on and why they haven't sent me the shipping number. They answered right away and were really attending and professional with me, and assured that the shipping was going to arrive soon. Long story short, the customer service was great, responds quickly to resolve my "problem" and I finally got my tracking number after 6 days of purchasing the item. The item arrived 12 days after the purchase (and not in 4-7 days as they promised). So I'm giving 3 stars for this

Reply from Sferaufficio
Mac Mini M2 Pro e LG 27MD5KL Monitor 5K…
Mac Mini M2 Pro e LG 27MD5KL Monitor 5K arrivati nei tempi indicati celerità e correttezza sito da usare e super precisi
Commerciante squisito e disponibile per…
Commerciante squisito e disponibile per qualsiasi chiarimento
Very disappointed order status complete…
Very disappointed order status complete after one day change status shipping we,ve waiting until now period one week not receive notification email or this website order status no show delivery tracking number so I have decided sent email canceled this order, I'm lucky I didn't pay only payment directly with delivery couriers. Never back this!

Reply from Sferaufficio
First-class service
This online shop is exceptional I got…
This online shop is exceptional I got the item I bought just the next day i really appreciate them
The company is really kind
The company is really kind, they always do everything to satisfy your wishes. I am very satisfied, also the very fast response on email and an extremely good warranty on goods. HIGHLY RECOMMEND!
A very disappointed wife who failed to…
A very disappointed wife who failed to receive one of her Xmas presents. A portrait lens ordered on the 4th December 2018.An email on 13th December from Sferaufficio following my e mail of complaint that they would be sending the lens on the 14th. 8 working days after the order. However, following a complaint to Paypal, rather than send the lens they refunded. Did they ever have this lens in stock when the order was made? Something we will never know!!!!!
To use this company or not? I would not recommend and I was surprised that they had achieved so many stars. The final choice is yours

Reply from Sferaufficio
Best price on the market
Best price on the market. Well packaged. Though the delivery time could be improved, it was fine.
Just perfetto !
good service
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