Phone answered quickly ( no messing with computer) found my previous order, paid, it arrived, Sorted. Simple.
Company replied
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See what reviewers are saying
Great service Fast delivery Good choice and prices Easy ordering Originally used during covid when couldn't shop for wool. Needed baby patterns and wool for new grandchild and received goods on... See more
Company replied
Had a query about colour combinations on my order . It's not easy to match colours when you physically can’t see or feel the wool. Had a reply almost immediately reassuring me that the colours chosen... See more
Company replied
I like how easy it is to find what I want, prices are reasonable, and delivery is quick.
Company details
Written by the company
SewProCrafts Ltd is an online craft store that specialises in haberdashery, quilting, knitting, sewing and arts & craft products. Our dedicated customer service team are on hand Monday-Friday to help assist with queries by telephone or email. Please visit our website for more details. Our product range is growing weekly so, if there is something you can't find, just let us know!
Contact info
SewProCrafts Ltd, Unit I, Sycamore Farm, Somersham Road, IP8 4NN, Bramford, Ipswich, United Kingdom
- 01473830371
- contactus@sewprocrafts.co.uk
- sewprocrafts.co.uk
4.7
Excellent
458 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fantastic :)
Order arrived very quickly. Lots of lovely products on website, which was easy to navigate around. Found the use of wishlist very helpful too.
22 January 2026
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
This product is excellent
This product is excellent, definitely deserves a five-star rating.
29 January 2026
Unprompted review
my order was dispatched and received…
my order was dispatched and received quickly over the Xmas period. I wasn't expecting it to be dealt with till the new year so thank you.
27 December 2025
Non delivery on Patons Cherry Wool , SewProCrafts Ltd.
I ordered wool for my daughter on Amazon on 2 December which should have arrived by 5 December and still hasn’t by 10 December, seller advised me to wait until 11 or 12 December blaming Royal Mail, but they never gave me a proper Royal Mail GB code so it’s left the facility and is now lost in space, very poor and will never use a 3rd party Marketplace seller.1 star or less. .
10 December 2025
Unprompted review
Reply from SewProCrafts Ltd
We have contacted you directly sow e can rectify this for you. We are sorry you have experienced a delay with delivery. We can see your order was despatched from us the day after the order was placed. Unfortunately any delays then caused with the delivery service our sadly beyond our control. If your item does not arrive a replacement or refund will be raised for you of course. SewProCrafts Ltd.
Reply from SewProCrafts Ltd
Thank you for taking the time to leave us a review - SewProCrafts Ltd
Ordered via Amazon
Ordered via Amazon. Item was dispatched within a few days - nothing heard or seen of it 2 weeks later.
26 November 2025
Unprompted review
Reply from SewProCrafts Ltd
Please could you contact us directly so we can look into this for you. Thank you, SewProCrafts Ltd.
Item as advertised and arrived well…
Item as advertised and arrived well packaged and on schedule. Communications are excellent, keeping me fully informed as to the progress of the order. The website is easy to navigate and is secure.
22 October 2025
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
Reply from SewProCrafts Ltd
Thank you for your review - SewProCrafts Ltd
Item delivered quickly and cheaper than…
Item delivered quickly and cheaper than amazon
23 September 2025
Wool was exactly what I wanted and…
Wool was exactly what I wanted and arrived on time. Garment almost finished now and happy with the way the wool knitted up.
22 September 2025
Easy to order.
Easy to order.
Fast delivery.
Very carefully packaged.
Good folk to deal with (eg dye lot matched).
21 September 2025
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
I ordered and received some 4 ply…
I ordered and received some 4 ply cotton yarn. The first ball I am knitting into a garment is split in several places.
It means I have to cut the split bit out and rejoin the yarn which will show.
9 September 2025
Unprompted review
Helpful Company
Sewprocrafts had the exact wool that I wanted and delivery was very quick. Thank you Sewprocrafts.
23 August 2025
Good value bamboo knitting needles
They are lovely needles but one of them was slightly damaged on the end. I had to do a running repair and they are fine now.
29 July 2025
Reply from SewProCrafts Ltd
Thank you for your review. I am sorry to hear there was a slight issue with one of the needles, that you have managed to resolve. Please do contact us directly should you require any further assistance - SewProCrafts Ltd
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