I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more
Company replied
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more
Company replied
I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more
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Company details
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shareen was prompt and efficient to resolve issue
Shareen was prompt and efficient in helping me resolve my issue! Great customer service, Thank you!
4 May 2026
Unprompted review
Reply from Setmore
Hi Diane,
Thank you for taking the time to review Setmore! Great to hear that Shareen was quick and efficient when you reached out. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The help team at Setmore are amazing - especially Siddika!
The help team at Setmore are amazing. This morning, Siddika was super quick to respond to my questions and helped me to change a setting I couldn't find. Thanks Siddika and Setmore!
3 May 2026
Unprompted review
Reply from Setmore
Hi Jon,
Thanks for taking the time to review Setmore. We’re really glad to hear that Siddika was able to answer your questions quickly and help you update a setting in your app. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
easy and was a huge help
2 May 2026
Unprompted review
Reply from Setmore
Hi Emma,
Thank you for taking the time to review Setmore! Great to hear you found the demo easy and was a huge help. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Top guidance, great vibes
It was super nice! Subham, who guided me through the platform, answered all my questions and every info was very helpful. I am looking forward to using this platform. Thank you again!
29 April 2026
Unprompted review
Reply from Setmore
Hi Laura,
Thank you for taking the time to review Setmore! Great to hear that Subham was very helpful and answered all your questions. We're glad that you're looking forward to using the app.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Great intro session
Great intro session. Very informative and helped me set up what I needed.
28 April 2026
Unprompted review
Reply from Setmore
Hi Chris,
Thanks for taking the time to review Setmore. We’re really glad to hear your demo with the team was great and informative. We’ll make sure your kind feedback is shared with everyone involved.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The customer service from Setmore is…SUPERB!!!
The customer service from Setmore is superb. Siddika, who assisted me, was awesome. They are always available to answer queries and normally respond within 10 to 30 seconds. Setmore is great value for money.
27 April 2026
Unprompted review
Reply from Setmore
Hi Fatou,
Thanks for taking the time to review Setmore. It’s great to hear you find it superb and appreciate our 24/7 support. We’re also glad Siddika made such a positive impact, and we’ll be sure to share your feedback with her and the wider team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I was very impressed with the help I…
I was very impressed with the help I received.
It looked like my appointments disappeared and I would have to re-input all my information.
The woman that helped me was curious and able to solve my problem.
Thank you so much!
Jill
25 April 2026
Unprompted review
Reply from Setmore
Hi Jill,
Thank you for taking the time to review Setmore! Great to hear that the team helped you solve the issue you were facing with appointments. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
DRON was very kind and polite
DRON was very kind and polite, he was helping me to set up my Setmore app and it was successful, thank you
22 April 2026
Unprompted review
Reply from Setmore
Hi Jelena,
Thank you for taking the time to review Setmore! Great to hear that Dron was very kind and polite when setting up the app. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Setmore customer service
Whenever I need queries about my booking system on SetMore, member of the team always helps me quickly and efficiently.
21 April 2026
Unprompted review
Reply from Setmore
Hi Hattie,
Thank you for taking the time to review Setmore! Great to hear that the support from the team is always quick and efficient. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Great experience with this company!
19 April 2026
Unprompted review
Reply from Setmore
Hi David,
Thank you for taking the time to review Setmore! We're really glad to hear you've had a great experience with us. We'll make sure to pass on your kind feedback to the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
DO NOT USE!!!
DO NOT USE!!!! System glitches, misses bookings, the help desk are useless and they charge about £50 for every minutes your on the phone to them (which they dont warn you about prior, I never knew the calls would cost me money until I called and had soent £46 for less than 5 mins). My mobile network is actually looking into fraudulent charges due to this. Every problem ive ever had with setmore ive had to resolve on my own after days of messaging them with no resolve. The people at help desk can never seem to understand the problems Im raising, the chat gets passed from person to person, leaving me explaining the issue multiple times without getting any help. Absolute nightmare. They've made starting my own business nothing but painful.
16 April 2026
Unprompted review
Reply from Setmore
Hi Ruth,
We’re sorry to hear about your experience, this isn’t the level of service we aim to provide, especially when you’re getting your business up and running.
It's great that our team is already in touch and actively working through the problems you’ve raised. Regarding the phone charges, this isn’t something we ever want to catch customers out with, and we’re glad we’ve been able to arrange a refund for you.
Our team will be following up again this week to make sure everything is being resolved. In the meantime, if you have any questions, you can reach us via live chat or email at help@setmore.com.
Julia, Community Team
Excellent support
Excellent support! Siddika was incredibly helpful and patient throughout the entire session. She took the time to clearly explain the features I was looking for and guided me step by step, making everything easy to understand. Her clear explanations and practical guidance helped me navigate the functions much faster and more confidently. I truly appreciate her professionalism, knowledge, and willingness to go above and beyond to ensure I got the most out of the experience.
16 April 2026
Unprompted review
Reply from Setmore
Hi Andrew,
Thank you for taking the time to review Setmore! Great to hear that Siddika was incredibly helpful, patient and clear when guiding you through the app. We'll make sure to pass on your kind feedback to the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Siddika is such a kind and helpful…
Siddika is such a kind and helpful person. She helps me a lot, even when I speak in my native language.
15 April 2026
Unprompted review
Reply from Setmore
Hi Puti,
Thank you for taking the time to review Setmore! Great to hear that Siddika was kind, and helpful when assisting you with your account. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Very attentive and helpful
Very attentive and helpful. They answered all the questions I had!!
12 April 2026
Unprompted review
Reply from Setmore
Hi Knots and Strands,
Thank you for your five-star review! Great to hear that you think the team were very attentive and helpful. We're glad that all your questions were answered.
If you ever have more questions or need a hand, please don’t hesitate to reach out to us at help@setmore.com or via live chat in the app. We’re here for you 24/7.
Julia, Community Team
Thoughtfully designed scheduling with excellent usability
Hello Siddhika & Setmore Team,
Just to give a bit of context—I come from a product management background and currently run a small consulting/service setup (Upacharah), so I tend to look closely at both product design and customer experience.
I just wanted to share a quick note of appreciation. I’m really impressed with Setmore overall—the product feels very thoughtfully designed. As someone with a product background, I can see the intent behind the UI. Even with multiple levels of navigation on a single screen, it doesn’t feel cluttered, and it actually helps reduce clicks, which is a smart trade-off.
I also really like the pricing approach—simple, clear, and very well-suited for small businesses like mine. It’s exactly how I would think about structuring a product.
A special thanks to you as well for your support. I truly appreciate how proactive you were in following up and making sure things were working. That level of care is rare and definitely stood out.
And I have to say—the branded mobile app experience is amazing. It’s exciting to see my own service as a neat little app that I can share with clients for easy booking.
I’ll definitely be recommending Setmore on my website and to my clients as well.
Thanks again for all your help!
11 April 2026
Unprompted review
Reply from Setmore
Hi Hema,
Thank you for taking the time to leave your thoughtful review. We’re glad to hear that you find the app well-designed, clear, and well-suited to your services. It’s also great to know you’re enjoying your branded mobile app and how easy it makes sharing your Booking Page with your clients.
We’re especially happy to hear that Siddika and the team were able to support you - we’ll be sure to pass along your kind words.If you ever have any questions or need a hand, please don’t hesitate to reach out to us at help@setmore.com or via live chat in the app. We’re here for you 24/7.
Julia, Community Team
Really helpful
Found the experience very helpful and informative. Really helped me set up what I needed. Made the whole experience easy to understand.
8 April 2026
Unprompted review
Reply from Setmore
Hi Karen,
Thank you for taking the time to review Setmore! Great to hear that your experience with the team was very helpful and informative. We're glad you're all set up and ready to get booked.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
OMG!!!!
OMG!!!!! I just have to say that I just got off the phone with Siddharth and he was by far the BEST customer care tech that I've EVER received in my 30 years of doing business in customer care! Siddharth was EXCELLENT and deserves a raise and a paid day off! He helped me through a difficult and complicated situation. I am dealing with multiple location scenario in California and I needed assistance with and Siddharth just walked me through the entire process with such patience, literally patience of a saint! God bless you and thank you again!!! I am excited to have Setmore handle my online bookings for my business! I will no longer use the "big named" calendar for now.
8 April 2026
Unprompted review
Reply from Setmore
Hi Dana,
Thanks so much for taking the time to review Setmore! It’s fantastic to hear that Siddharth delivered the best customer service you’ve experienced in your 30 years in business. We’re glad he was able to support you with patience and find the right solution. I’ll be sure to pass along your kind words.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
There is a bug on this system no one cares!
There is a bug on this system and support do not care to fix it:
when clients book extra services while booking an appointment, they then receive multiple notfications for each service seperately which is really annoying!
This app does not support:
The possibility of ONE NOTIFICATION PER BOOKING!!!
2 April 2026
Unprompted review
Reply from Setmore
Hi there,
Thanks for your feedback, I can understand how receiving multiple notifications like this could be frustrating.
The app is currently designed to send notifications per service when multiple services are booked, which is why you’re seeing separate alerts. While this isn’t a bug, we recognise it may not be the ideal experience.
The option to send a single notification per booking isn’t available at the moment, but it’s something our team is aware of and actively working to improve as part of ongoing enhancements to the app.
I also want to reassure you that our support team is made up of real people who genuinely care and do their best to help. While we can’t always provide immediate changes or timelines for feature updates, your feedback is heard and does help shape what we improve next.
Julia, Community Team
Siddika has helped me perfectly
Siddika has helped me perfectly. Clear explanation, fast reaction, fast solution, thank you
8 April 2026
Unprompted review
Reply from Setmore
Hi Wevers,
Thank you for taking the time to review Setmore! Great to hear that Siddika helped you clearly, quickly and found a solution for you. We'll make sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Dippal was the best man for me today
Dippal was the best man for me today. He helped me change something on my settings that will make me 300 dollars this saturday. Thank you Dippal keep doing the good work. Blessings
7 April 2026
Unprompted review
Reply from Setmore
Hi Zeno,
Thanks so much for taking the time to review Setmore! It’s great to hear that Dippal was able to help you update your settings and support your efforts to increase revenue. We’ll be sure to pass along your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
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