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ServiceRight ✅  Reviews 1,215

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TrustScore 3 out of 5

3.2

Contractor
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Rated 2 out of 5 stars

I booked online, it's fully paid, they say it's not paid and they cancel the booking. I've lost all my money!!!! And the email doesn't exist, their number doesn't exist. FULL SCAM!!!! ORDER 13974... See more

Company replied

Rated 4 out of 5 stars

The delivery went smoothly. Fast communication between the couriers. I am very happy to have worked with this company.

Rated 1 out of 5 stars

THEY ARE SCAMMERS. I made an appointment with garage to change tires, it was paid in full. When I came to the garage, nobody knew that the appointment has been made and the garage said that the... See more

Company details

  1. Contractor

Written by the company

IN SLECHTS 3 STAPPEN UW SERVICE VANDAAG NOG GEREGELD! Het doel van ServiceRight is om een zo vriendelijk, kostenefficiënt en eenvoudig mogelijke service in de dienstverlening te bieden aan alle inwoners van Nederland. ServiceRight is actief in de volgende branches: ServiceRight-Autos ServiceRight-Klussen ServiceRight-Koeriers ServiceRight-Beauty ServiceRight-Boten ServiceRight-Motoren ServiceRight-Entertainment ServiceRight-Fietsen ServiceRight-Juridisch ServiceRight-Scooter ServiceRight-Elektronica ServiceRight-Financieel ServiceRight-Development ServiceRight-Marketing ServiceRight-Fotografie Bij ServiceRight bespaart u gegarandeerd! Ook wordt uw service opgevolgd door onze telefonische support medewerkers zodat ten allen tijde uw genoegen kunt uiten over hoe de dienst is verlopen. U wordt tijdens elke stap van uw gewenste auto service door een van onze support medewerkers op de hoogte gehouden. Dus als u op zoek bent naar een professionele dienstverlening met de HOOGSTE servicegehalte voor een geweldige prijs, plan dan online in of bel ons via 088 - 2222 000. Zo kunnen we uw afspraak DIRECT inplannen bij het dichtstbijzijnde ServiceRight servicepunt. (Met een landelijke dekking in Nederland is er zeker een vestiging binnen een straal van 9 tot 15 km bij u in de buurt!)

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THEY ARE SCAMMERS. STAY AWAY!

THEY ARE SCAMMERS.

I made an appointment with garage to change tires, it was paid in full. When I came to the garage, nobody knew that the appointment has been made and the garage said that they stopped working with Serviceright years ago. I lost all my money.

Serviceright is unreachable at their phone number (it simply does not work) and emails sent to customer support email address are not being answered.

AGAIN: STAY AWAY, or lose money.

17 April 2024
Unprompted review
Rated 2 out of 5 stars

IT'S A SCAM!!!!

I booked online, it's fully paid, they say it's not paid and they cancel the booking. I've lost all my money!!!! And the email doesn't exist, their number doesn't exist. FULL SCAM!!!!

ORDER 139741

EDITED: Yes, it was fixed correctly. Thank you. Still I find it very odd that your customer service number doesn't exist and your email account also doesn't exist.

4 May 2024
Unprompted review
ServiceRight ✅ logo

Reply from ServiceRight ✅

We are truly sorry to hear about the issues you’ve experienced with your booking and the communication you've received. It is deeply concerning to hear that your payment was not acknowledged, and that you have been unable to reach us through the provided contact methods. We take these matters very seriously and we want to resolve this as quickly as possible.

We are gonna resolve this issue and are committed to making this right for you. Again, we apologize for the inconvenience and distress this has caused.

Kind regards,
Team ServiceRight

Rated 1 out of 5 stars

Booking not received by garage

Made a booking for an APK. Received an email stating the garage name and a time to hand in the car. When I arrived at the garage they had no record of my booking and refused service even after showing them the email trail.

11 May 2023
Unprompted review
ServiceRight ✅ logo

Reply from ServiceRight ✅

Wij vinden het erg spijtig dat u een vervelende ervaring heeft opgedaan. Wat betreft de
communicatie had dat vanuit ons natuurlijk veel eerder met u gecommuniceerd moeten worden.
Daarnaast proberen wij een zo goed mogelijke selectie te maken en voeren wij
iedere zes maanden een controle uit op de klanttevredenheid van de klanten die onze
leden opdrachten bieden. Op basis hiervan wordt er een keuze gemaakt of de dienst van
het ServicePunt nog voldoet aan de kwaliteitsnormen van ServiceRight.
Hopende u hiermee voorlopig voldoende te woord te hebben gestaan.

Rated 1 out of 5 stars

do not trust their service

they just sent you somewhere where they don't know what their doing.

very bad car cleaning, car was more dirty afterwards.

they call you ten times beforehand because they are not knowing what they're doing.

if you complain they are not even answer to your mails

3 March 2023
Unprompted review
ServiceRight ✅ logo

Reply from ServiceRight ✅

When we offer an assignment to our Service Points, this is done under the
terms and conditions as offered on the website. Once an appointment is booked at
the ServicePoint then it is the intention that the ServicePoint and the customer comply with the agreements
as it is known at ServiceRight. The Service Point will carry out the work and is
therefore also ultimately responsible for the result. As soon as a complaint pops up
towards our Service Points, however, we would like to know about this, so that we as
platform can do our best to provide a
find a suitable solution. Because the ServicePoint is the executing party, unfortunately we are
bound to the maximum solution that the ServicePoint is prepared to offer.

Rated 5 out of 5 stars

Absolutely excellent service!

Absolutely excellent service with reasonable pricing. I would highly recommend to anyone. The time from offer to service was fast with clear and effective communication. Very satisfied.

31 January 2023
Unprompted review
Rated 1 out of 5 stars

Don't trust them!

We were working with them as a software development company. In the end they didn't pay for the job we have done. Also, they contacted directly to our developers and asked devs to work directly without us. Very poor guys.

15 July 2022
Unprompted review

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