Service Express Reviews 84

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were referred to ICC by a friendly competitor which to me, in itself speaks volumes. The account manager I dealt with could not have been more helpful and the whole companies ethos of a fa... See more

Rated 5 out of 5 stars

As an ICC customer for over 3 years I can't recommend their response and service highly enough. I work for a Financial Services Company and with both minor faults and major one - like one of our SA... See more

Company replied

Rated 5 out of 5 stars

One of our blocks of fans went down in our main server and due to its age we were struggling to find replacements, ICC4IT not only had these in stock sent them out on a next day delivery at a decent... See more

Rated 5 out of 5 stars

Had the usual crisis that happens whenever a key server fails. ICC were brilliant in that they collected the failed server, diagnosed the problem, solved the problem and had it back on site and opera... See more

Company replied

Company details

  1. Computer Service

Written by the company

Award-winning specialists in design, provision and maintenance of mission-critical IT infrastructure and cloud services for businesses around the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brillaint Service

I ordered the part at 3:30 PM and it was in my hands at 8:30 AM the following morning.
The PC was in better condition than I thought it would be for a used part. And much better than the one it replaced.

22 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, Fast delivery, good pricing

I have purchased a number of servers and server components through Michael at ICC and am always impressed with the very fast and intelligent response to my queries on server specifications. The order process is easy and straightforward and the above server arrived very quickly despite requiring extra components to be shipped in and configured. The length of warranty with the refurbished equipment is generous (1 year) and on the rare occasion when parts are missing new parts are sent out immediately for next day delivery.

22 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service and response

I have worked with ICC on a server migration project and their service and responsiveness is second to none. My account manager Leon Wheeler is in particular excellent, always willing to help at a moment's notice.

16 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent colaboration

I've been using ICC for quite some time and have always had a good buying experience.
Michael Bowe is very helpful and patient on all our requests. Every ordering delivered
as promised (quality,quantity,timewise).
Recommended!!

15 May 2014
Unprompted review
Rated 4 out of 5 stars

Great service

I have known Saul for quite some time now, and the reason i keep coming back to him?... service delivery!
It pays to get it right first time, every time! That's why i'm happy to recommend ICC.

16 April 2014
Unprompted review
Rated 5 out of 5 stars

Recommended

I've been using ICC for several years and have always had a good buying experience. Saul is very helpful and the (few) issues we have had have always been resolved quickly and to my satisfaction. Recommended!

16 April 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

ICC are very friendly and knowledgeable. This makes it easy to solve problems or make changes. They also have all the spares we require to hand.

24 February 2014
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

Ive been using ICC for a few years now and the service has always been great. Most recently a failed power supply was swapped out on warranty and replacement received next morning. Recommended.

24 February 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look