Servcorp Australia Reviews 534

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, often noting how the team goes above and beyond to ensure a smooth and pleasant experience. The service provided is frequently described as excellent, efficient, and supportive, with many appreciating the welcoming atmosphere. Reviewers also highly commend the modern, clean, and well-maintained facilities, as well as the convenient and first-class locations, often highlighting rewarding views and a great business hub environment. However, some customers expressed dissatisfaction with the company's contract terms, finding them open-ended and the penalties for ending service disproportionate to the value received. These individuals also mentioned a lack of flexibility and poor communication, which led to feelings of disappointment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, with many praising the helpful, efficient, and friendly teams.... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the modern, clean, and... See more

Location

Clients share positive opinions on location. Reviewers consistently praise the convenience and quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tana has been nothing short of fantastic. She is extremely helpful, always going above and beyond for anything our team needs. She brings so much life into the office and we’re so grateful for her sup... See more

Rated 5 out of 5 stars

Servcorp 25 Martin Place has been an absolute game-changer for our business. The facilities are modern, professional, and always spotless, creating the perfect environment to meet clients and get wo... See more

Rated 5 out of 5 stars

The Servcorp Barton team is very friendly, courteous, good and efficient. Any issue is promptly solved and the facilities are excellent; well maintained, clean and easily accessible. The ladies make i... See more

Rated 5 out of 5 stars

I use a number of offices around the world and have to say that the Perth office is my favorite. It really does feel like a home from home for me. Excellent office space, facilities and rewarding... See more


Company details

  1. Virtual Office Rental
  2. Business to Business Service
  3. Conference and Meeting Room Service

About Servcorp Australia

Information provided by various external sources

Servcorp (SRV.AX) is the leading provider in the World’s Finest Serviced Offices, Virtual Offices, and Coworking spaces, with offices in 150+ locations, 44 cities and 22 countries.

We help businesses by providing them with flexible 5-star working environments, corporate-grade IT systems, and a reliable team that supports them in getting more customers and helping their business grow.

Headquartered in Sydney, Australia, we have offices throughout Australasia, the United States, Europe, Asia and the Middle East.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joining Servecorp significantly change…

Joining Servecorp significantly changed the profile of our company.
Having the address in the Perth CBD brings a lot of credibility to our Brand.
Over and above everything We rate the service provided by the staff very highly. The staff bring a very professional touch to the business and our clients are very impressed by the welcome that they receive when attending the office. We are very small business and we find Servecorp an affordable and viable option. The office location is centralised in the CBD and has easy access to transport. The quality of the offices and the furniture are also great factors. We also have the opportunity to link up with other businesses from the building. We work from level 28 AMP Tower in Perth.

Thank you to the whole team.

We would certainly recommend Servecorp to other businesses.

18 September 2018
Unprompted review
Rated 5 out of 5 stars

Been working with the Servcorp team at…

Been working with the Servcorp team at Barangaroo now for a few months and they've always been very helpful and receptive to our needs both as a company and as individuals.

Special mention to Lauren Randall & Ruby Price for excellent service and assistance.

Cheers,
Jack Rigor
Enterprise Account Executive
Zuora

18 September 2018
Unprompted review
Rated 5 out of 5 stars

Consummate Professionals and Stand Out IT Offering

Dealing with the Team from Head Office to local management has been nothing but a pleasure since setting up an office with Servcorp.

The Telco capabilities functionality was what really stood out against the competitors like Regus however more so the professional and courteous nature of the staff including Natasha Collins and Rikki-Lee Bird has been exceptional.

17 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

17 September 2018
Unprompted review
Rated 5 out of 5 stars

The staff and offices at Servecorp are fantastic!

The staff and offices at Servecorp are fantastic. I have been going there for years now, and I feel like I'm part of a family, instead of working on my own. The booking facilties have been a saving grace, as I couldn't afford a full time receptionist. They are always willing to help in anyway they can. Thier office offers are very competitive, and include lovely facilities. A big thank you to my team who help me run my business smoothly.
Kat

17 September 2018
Unprompted review
Rated 5 out of 5 stars

Chanique and her team

Chanique and her team, have amazing customer service skills and has provided Te Whangai with a targeted and bespoke customer relationship management. Servcorp is a huge cost saver for us and we have received great feedback from our customers and trainees about the call handling. In fact, most people do not even realize that we use an external provider. We would recommend Servcorp, to any small business or growing department who need tailor-made customer service.

17 September 2018
Unprompted review
Rated 2 out of 5 stars

Staff at reception are fantastic but the rest not so much

Staff at reception are fantastic, always helpful and generally happy it’s the best part of Seevcorp. Issue is such limited hot desks now as they have given most space away to permanent desks, even the “ booth space” for coffee catch ups are being used all the time. The Keg for 4:30pm drinks is usually not working I think it works maybe 30-40% of the time. If you want to be competitive you need to pick up your game.

14 September 2018
Unprompted review
Rated 5 out of 5 stars

Great office, staff and location

Great office, staff and location.

We are super happy here at ServCorp - pretty much the best location you could be at in Sydney. The facilities are spotless, office looks very professional and well maintained and always has the "startup buzz" - full of energetic people keen to do business.

I'd also like to compliment the staff - a rating of 20 out of 10! Always helpful, friendly, professional - couldn't fault them if i tried.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp provides a great working…

Servcorp provides a great working environment, great facilities that are well maintained and a super friendly and responsive secretarial support team. Servcorp focuses on our office so we can focus on growing our business.

12 September 2018
Unprompted review
Rated 5 out of 5 stars

AMP Building

Open friendly staff who provide a professional service on demand. Having the ability to request in house support with Microsoft Office rather than outsource was a great asset and proved invaluable to our schedule.

Networking with vendors has been an overlooked additional support that we were unaware would exist but has been a great addition.

27 August 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful office

Beautiful office. Natasha and her team are both professional and upbeat which creates a very positive vibe.

27 August 2018
Unprompted review
Rated 5 out of 5 stars

5 Stars

Excellent services. Great team support. Good locations

13 June 2018
Unprompted review
Rated 5 out of 5 stars

Client of Servcorp for over a decade

Ive used Servcorp for over a decade and they are professional, willing to work with you in difficult times and in good and get the job done right every time.

Samantha from the Adelaide office has been my main point of contact and has exceeded my expectations every time.

In the Cyber Security business, opportunities can pop up anywhere and the Servcorp global infrastructure makes it possible to be everywhere.

I would recommend Servcorp, forget the competition, there is none.

9 May 2018
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier …

Couldn't be happier with the product and service provided.

Michelle Pankhurt at the Octagon is most helpful. She is friendly, reliable and pleasure to deal with!

1 May 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look