Serious Fishing Reviews 900

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... See more

Company replied

Rated 5 out of 5 stars

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... See more

Company replied

Rated 2 out of 5 stars

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... See more

Company replied

Rated 3 out of 5 stars

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... See more

Company replied

Company details

  1. Fishing Store
  2. Hunting and Fishing Store
  3. Outdoor Clothing and Equipment Shop
  4. Outdoor Sports Store

Written by the company

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

900 reviews

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Rated 5 out of 5 stars

Recommend For Saltwater Fly Equipment

Outstanding Customer Service, nothing ever a problem. Range of Gear/Equipment. Various Offers. Always worth a Visit.

1 February 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Thanks for the review Paul! We're pleased to hear you like the goods on offer!

Rated 3 out of 5 stars

Everything arrived

Everything arrived, but the lead time turned out to be about 4 weeks. Good stuff but important to check availability

17 February 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi Philip. I am sorry to hear of the delay with your order. We notify any goods out of stock will ship in approx. 5 days but it appears the delivery containing your goods was held up. A member of our customer service team keeps our customers updated if there are any unexpected delays and we are always happy to look at alternatives or part-shipping if preferred.

Rated 3 out of 5 stars

Very slow to confirm some items ordered…

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't mind waiting. If you need your gear quickly and accurately shop elsewhere.

17 February 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi Mark. Any goods we do not hold in stock, should note below the add to basket button that they "will ship in approx. 5 days". If it goes beyond the advised timeframe, at this stage a member of our team would update you. Please do not hesitate to contact us if you require an order urgently and we would be happy to help.

Rated 1 out of 5 stars

delivery for a fly box is already 3…

delivery for a fly box is already 3 weeks late and i have been told it will be another 3 weeks longer. they should not sell things they do not have in stock. false advertising.

15 February 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi James. I'm sorry to hear of the delay with your order. I note a member of our team has kept you updated regarding the stock delay and awaits your response. We currently use third party warehousing for some goods as it allows our customers access to a wider range of items. These goods note they "will ship in approx. 5 days" and our customer service team will notify of any unexpected delays.

Rated 3 out of 5 stars

I’m sorry but the delay in terms of…

I’m sorry but the delay in terms of weeks before I received a small order of beads and hooks is not acceptable. I place orders both in England and Scotland and many times receive them next day. Poor service.

15 January 2023
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Reply from Serious Fishing

Hi Richard. We're sorry to hear you were disappointed in the delay with your order. Unfortunately some of the goods you selected noted on our site that they would "ship in approx. 5 days". This would have taken a little longer than usual as the order was placed over the Christmas period and we had sent an email update regarding this. I note the order was dispatched 5th January and arrived 6th. If you require any goods urgently, please do not hesitate to contact us and we would be happy to help.

Rated 5 out of 5 stars

Good company

Good product & swift delivery - what more could you want?

10 February 2022
Unprompted review
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Reply from Serious Fishing

Thanks for the 5 stars Andrew!

Rated 5 out of 5 stars

Get stuff off these guys a lot both in…

Get stuff off these guys a lot both in store and online. Always great stuff, great advice and great value.
My recent sims wading boots are amazing.

12 January 2023
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Reply from Serious Fishing

Thanks for the review Dean! We're pleased to hear you like the Simms boots!

Rated 4 out of 5 stars

Price was very good

Price was very good, delivery very good, ordered black, but brown were delivered as they were a gift, recipient was unaware saved hassle of returning.

3 January 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi Gary. Thanks for the review. Upon checking, it appears the boots ordered should be khaki as per image on the site and are unfortunately not available in black. If there are any issues, please do not hesitate to contact us. We are always happy to help!

Rated 3 out of 5 stars

Although I have given only a 3 star…

Although I have given only a 3 star rating, I use this shop a lot and have always had a fantastic experience. I got 3 e vouchers as an Xmas gift but had to create 3 separate orders to use them which meant 3 separate delivery charges. In the end I did 3 click and collect orders as I regularly pass the store. There really needs to be a facility to use multiple vouchers on one transaction.

4 January 2023
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Reply from Serious Fishing

Hi Sean. We are sorry to hear of the difficulty using the 3 vouchers. Please do not hesitate to contact our customer service team who can merge the vouchers if you wish to use 3 for one order. We are always happy to help!

Rated 4 out of 5 stars

There was a delay in my order but once…

There was a delay in my order but once I emailed the company the customer service was excellent and order resolved and on time just before Christmas

9 December 2022
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Reply from Serious Fishing

Thanks for the review Jane. I'm pleased to hear a member of our customer service team assisted you and that the order arrived in time for Christmas!

Rated 4 out of 5 stars

A little late arriving

A little late arriving
But good follow up on way and when
So over all good

26 January 2023
Serious Fishing logo

Reply from Serious Fishing

Thanks for the review. I am sorry to hear the order was slightly delayed. It appears your order was placed over the holiday period so may have taken a little longer for international delivery. I hope we can be of assistance again in the future!

Rated 5 out of 5 stars

I ordered Smith sunglasses and upon…

I ordered Smith sunglasses and upon receipt of the first shipment there was a problem with the order. This company was extremely easy to communicate with and very responsive. Serious fishing followed up and followed through and was able to get me the shipment. I would say this company is completely trustworthy and a pleasure to buy from.

23 January 2023
Serious Fishing logo

Reply from Serious Fishing

Thanks for the positive feedback John. We really appreciate you taking the time to review Serious Fishing!

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