The only reason this experience wasn’t a 5 is because I had to place a claim to receive the additional free product (buy 3 get 3 free). The email exchange took place within hours, and I was informed... See more
Company replied
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Created with AI, based on recent reviews
-Focused on providing a modern herbal experience using ancient & organic remedies.
14892 Persistence Dr, 22191, woodbridge, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 2 weeks
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I liked the information provided with purchase. I would like more literature sent with actions abd benefits.
The more information the better.

Reply from Sereneherbs

Reply from Sereneherbs
Allergic reaction returned unused items within thirty days,per their policy they did not issue refund
I had concern about the product being watered down compared to the previous orders. Mark responded immediately explaining that each batch could have slight variations due to the product being made with natural ingredients. I'm trusting the integrity of this company considering they strive for supreme health. I gave a five star because the first batch definitely did what the company said it would do and the immediate response to my email from Mark.

Reply from Sereneherbs
It's only been a week but it's doing what it said so far

Reply from Sereneherbs
Bitters did exactly what they were supposed to. Also their customer service 10/10 thank you Ned

Reply from Sereneherbs
Definitely helped with my constipation and made me more regular, still taking it and it's only been 3-4 days. Just warning, if you've been constipated for a while and you take both the soursop and blackseed bitters, just make sure you stay home that day and have access to your bathroom because it will clean you out.

Reply from Sereneherbs
Sereneherbs seems to be working pleasantly as time goes. My energy has been picking up daily, I’m back working out, and my mid section is getting flatter slowly.

Reply from Sereneherbs
I keep having loose stool. How long am I suppose to have it? It's been a week already and I haven't had a normal bowel movement.
Customer service was excellent. Representative was very thorough in being helpful to my concerns. I was able to solve the issue I had and look forward to doing business in the future with Serene Herbs. Thank you 😊

Reply from Sereneherbs
The company is great, customer service is great, the product has been a challenge, but its meant to be at this stage. So I'll give it a full month and see how my body responds. So far its been efficient, but not what I would call life changing in terms of appearance or energy levels.
Anna was very knowledgeable about the relevant information on the herbal product. I gained all the details vital to my inquiry

Reply from Sereneherbs
Great Company
I have been using their products since February 2025. They have great customer service. Whether it is a question, and I've had several, or an order change, they have been great.
The responses have been timely. I had a question today and Rick answered within a half hour. And they answer acknowledging my question, not a generic responses. In my experience, they put people or products.

Reply from Sereneherbs
I lost my job and I can't afford to buy and extra products. Zack Parker, answered my call. He canceled my subscription and got me a refund.

Reply from Sereneherbs
I really love this stuff, without being a bit much, I felt my stomach awakening by day two and day three my body was eliminating like they said and the reviews stated. My stomach bloating has noticeably went down. The results for me were fast. I will definitely continue to use Sereneherbs! Thank you!

Reply from Sereneherbs
Whole Family Loves It — We’re Already Feeling The Difference 🌿💚
I started using the Black Seed Bitters a few days ago mainly to help with bloating, digestion, gut health, and energy. Within the first couple of days I could already tell my digestion was changing in a good way. I felt lighter, less sluggish, and more regulated overall. The bloating and pressure in my stomach started calming down and my body just feels like it’s functioning better.
What surprised me most is that my wife and son both wanted to try it too, and they’ve really been enjoying it as well. We’ve been trying to make healthier choices as a family and this honestly feels like a great addition to our routine. We all feel like we’re moving in a better direction with our health, energy, and digestion.
Shipping was fast, packaging looked professional, and the quality feels legit. I also appreciate that the ingredients are natural and the product actually matches the experience people talk about online.
Definitely planning to keep this as part of our wellness routine. 🌿🔥

Reply from Sereneherbs
I’m feeling pretty good. I will order again for sure

Reply from Sereneherbs
The aftertaste is strong I would recommend suggesting that people refrigerate it.

Reply from Sereneherbs
Your product is one of the best I've ever tried. It continues to impress me!

Reply from Sereneherbs

Reply from Sereneherbs
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