Brilliant Results and Very Attentive Service
After much research and consideration, I decided to get a hair transplant in Turkey and found myself contacting a number of clinics to arrange for appointments and estimates.
Eva got in touch with me for the Sercan Aslan Hair Transplant clinic, giving very clear, transparent and helpful information. One of the main reasons I decided to choose the clinic was due to Eva's approach and attitude, which was informative but never pushy or intrusive. In fact, throughout the whole process of booking the appointment, arriving in Istanbul, before surgery, during surgery and post-surgery, Eva was a shinning star and ensured that I felt comfortable, at ease and taken care of. If there were any issues, e.g. the hotel offered two connected single beds instead of a double bed, Eva sorted it out with one phone call. As I was staying longer in Istanbul after the surgery, Eva also arranged for multiple washes to take place in the clinic.
In terms of the Dr. Sercan, I found him to be very professional, attentive and competent. He made sure I understood the process and ensured that my wishes were taken into consideration while providing sound advice. He was available post-op for a conversation in the next days and conducted the check-ups himself. But what I truly appreciated was that he personally came down to conduct one of the washes post-op and to reassure me that everything was on track.
The team was also very competent, professional and friendly. They were considerate and supportive throughout the surgery and after the surgery. The clinic facilities were also up to the standard that one would expect and I felt comfortable having the procedure done there.
Lastly, since the surgery (it has now been 4 months), the results have been exceptional and I am very satisfied. Eva has kept in touch and checked on the progress. Also, she is always available to answer any questions or concerns. You hear a lot of horror stories about how clinics ignore their customers after the surgery, however, this has not been the case at all with this clinic. I have felt the same attention has been given after the surgery as it was before the payment.
I highly recommend this clinic!
10 May 2022
Unprompted review